Segway class action alleges scooters have defective folding mechanism

Segway class action lawsuit overview:

• Who: Plaintiff Paul Hanson filed a class action lawsuit against Segway Inc.
• Why: Hanson claims Segway manufactured and sold scooters with a defective folding mechanism.
• Where: The Segway class action lawsuit was filed in Washington federal court.

Another class action lawsuit, filed on July 31, claims Segway manufactured and sold scooters with a defective folding mechanism that can cause the handlebars to fold and collapse while in use.

Plaintiff Paul Hanson argues in the Segway class action complaint that the defect can cause riders to be flung off the scooters at high speeds, resulting in injuries, such as abrasions, bruises, lacerations and broken bones.

Hanson’s lawsuit comes after Segway and the U.S. Consumer Product Safety Commission (CPSC) announced a Segway scooter recall of around 220,000 scooters manufactured with the defective folding mechanism.

Hanson says that the Segway scooter recall is inadequate, as it only offers a free maintenance kit for tightening the folding mechanism instead of a monetary remedy or replacement of the defective scooters.

Hanson claims that the recall process is burdensome and fails to rectify the cause of the defect, leaving consumers to constantly monitor and maintain their scooters to prevent further issues.

A similar nationwide class action filed in March in Delaware federal court alleges the recall repair instructions are “complex and confusing,” and “scores” of consumers have been injured by the defect.

Segway scooters have experienced significant loss in value, lawsuit alleges

Hanson goes on to claim the Segway scooters have experienced a significant loss in value and useful life due to the defect, which, he argues, the company knew or should have known about.

Hanson argues that Segway’s conduct in designing, manufacturing and selling the scooters is immoral, unethical, oppressive and substantially injurious to consumers.

Hanson claims Segway is guilty of unjust enrichment and breach of implied warranty of merchantability and of violating the Washington Consumer Protection Act and the Arizona Consumer Fraud Act.

Hanson demands a jury trial and requests injunctive relief, a full refund and/or applicable damages on the scooters.

Have you purchased a Segway scooter? Let us know in the comments.

The plaintiff is represented by Karin B. Swope, Andrew J. Fuller and Brian Danitz of Cotchett, Pitre & McCarthy LLP and Laurence D. King, Matthew B. George and Clarissa R. Olivares of Kaplan Fox & Kilsheimer LLP.

The Segway class action lawsuit is Hanson v. Segway Inc., Case No. 2:25-cv-01436, in the U.S. District Court for the Western District of Washington, Seattle Division.

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