By Kim Gale  |  May 2, 2017

Category: Consumer News

Fluidmaster toilet connector problemsFluidmaster toilet connectors plumber are being blamed for thousands of dollars of damage to homes across the country.

The toilet connectors were marketed as “No-Burst” designs to offer secure connections from the water coming into the home leading to the toilet tank. A flexible hose attaches to the toilet tank with a plastic coupling nut.

Even though the connectors come with a 10-year warranty, the supposedly “heavy duty” nut can fail, allowing gallons of water to flood homes. Some homeowners who haven’t been home when the coupling broke have arrived home shocked to find thousands of dollars in damage.

Fluidmaster Toilet Connector Problems Allegedly Were Known

Affected homeowners are taking legal action against Fluidmaster, which allegedly knew as early as October 2000 that the coupling nuts on the No-Burst designs had issues. They allege the company kept quiet about the problem and continued selling the faulty connectors.

At issue is the coupling nut, which consists of acetal, a polymer that allegedly can fail under stress and become weak upon exposure to chlorine. The coupling nut appears to be unable to handle the normal force of water pressure upon the nut being threaded into place to create a tight seal. The combination of water pressure and possibly the constant flow of chlorinated water could lead to Fluidmaster toilet connector problems.

Water distributed throughout towns and cities in America contains low levels of chlorine to kill bacteria. Even these low levels of chlorine allegedly can cause the acetal nut to become dry, brittle, and prone to cracking.

The part can fail catastrophically and without warning. Even a fast-acting homeowner can see his home suffer damage before he is able to get the water problem under control.

The company supposedly knew of a better design that was regarded as safer, functional and financially acceptable in 2003, but plaintiffs allege Fluidmaster preferred to conceal any knowledge of the defective part and continued to market it to unsuspecting consumers.

Fluidmaster finally switched to a different coupling nut that is more trustworthy, but the company failed to notify consumers who purchased the older version that an improved, revised toilet connector was available, say plaintiffs.

All of Fluidmaster’s new toilet connectors carry only a five-year limited express warranty.

Fluidmaster Toilet Connector Problems Haunt No-Burst Line

The faulty coupling nut is not the first of Fluidmaster’s toilet connector problems.

Last year, a class action lawsuit was filed against Fluidmaster because the No-Burst braided stainless steel supply lines allegedly ruptured and burst because of a defective design.

That lawsuit alleged Fluidmaster used a subpar low-pressure rubber tubing material that couldn’t hold up if the stainless steel outer braiding corroded at all.

The No-Burst supply lines were used on toilets, faucets, and dishwashers.

If you have experienced Fluidmaster toilet connector problems, you could qualify to participate in a class action lawsuit against the company.

Join a FREE Fluid Master Toilet Connector Class Action Lawsuit Investigation

If you own a property where a Fluidmaster toilet connector is installed or have suffered property damage caused by a failed Fluidmaster No-Burst toilet connector, you may qualify to participate in this Fluidmaster No-Burst toilet connector class action lawsuit investigation.

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