Extended Stay Hotels Must Face Class Action Lawsuit

44 thoughts onExtended Stay Hotels Must Face Class Action Lawsuit

1. James and Nicole Mitchell says:

   October 7, 2024 at 8:48 am

   Good morning, I stay at the extended stay off of Tennessee St. from September 5th- October 5th 2024 . At the time we made our reservations with the front desk; at that time we were asked if we would like our card debited we said “ no never , we will pay in person “. We would come to pay in person every 14 days . We never had a balance and always paid on time . On October 2nd we did our regular routine of coming in to pay after working. Two days later on my birthday we got woke up made aware that we need to check out – though we are pay up til Oct 16th. We calmly came down to discuss the issue being told that they are “ sorry , the rates have changed and we have to go or police will be called “. We said a prayer with no idea where we would go or what we will do . We went to our church to ask for help . While packing our belongings another tenet decided they want to use the cart we are using and a house keeper decides she’s going to advocate for them – in what I would definitely acknowledge as an act of racism. I have a video of the house keeper arguing with my husband to take the cart which I refused to give . This resulted in me calling the police , so that the situation didn’t become violent . During our stay we where quiet respectfull and had no issues until the cart issue where I refused to continue to be bullied . We were charged and paid 1760.81 for a month stay . On Oct 2nd billed 460.67 , 33.74 for internet and a random charge without permission for 112.48. We want this money returned to our account as the Contract was breached . We will not accept this and will file a lawsuit if this is not resolved within 15 days

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2. Alicia says:

   August 17, 2023 at 6:58 pm

   ESA in Lakeland FL started off good, besides the extreme amount it cost to pay for a room. I was paying $2626 for a month! They never cleaned my room, washed my towels, or did any interaction with me but still think the price is justified. Anyways, I was the only person listed on my room but I had a guest who was my gf at the time staying with me. After we got into an altercation in our room I asked her to leave and informed the front desk to not provide her or anyone who doesn’t show my ID with a key to my room. The front desk manager also said she cannot come back on the property and would be arrested for trespassing since that is protocol after corporate gets involved. NONETHELESS the next day they provided her with a key to my room while I was sleeping and she stole gold, silver and cash along with other things from me in the amount of over $15,000. When reporting it to the cops, the front desk manager lied and said both of our names are on the room and even doctored the records (I have the original) and showed them a video out of context of me defending myself from her violence and I was arrested for domestic violence….. this place and company is a joke. I stayed there for three consecutive months and they are about to be served with lawsuit soon.

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