A growing number of disappointed customers are coming forward with complaints of defective Plantronics Backbeat Fit headphones. According to reviews, the Plantronics Backbeat Fit headset can fail early, such as before or just after the warranty period expires.

Consumers claim that after a short period of use (even just a few months), the device no longer holds a charge, and in many cases simply fails to turn on. The reality of the product’s defects lies in stark contrast to the manufacturer’s claims in marketing: that the Plantronics Backbeat Fit is durable and has a long battery life.

If you or a family member own Plantronics Backbeat Fit headphones and they’ve failed prematurely, you may be able to join a class action lawsuit investigation.

The Plantronics Backbeat Fit Headset

Consumers have a lot of things to say about the Plantronics Backbeat Fit headset: primarily, that the costly $130 product can quickly fail after very little use.

Plantronics products, including the Plantronics Backbeat Fit, are marketed as being durable and reliable. Unfortunately, more and more consumers are reporting a substantial battery—in many cases, the battery may have a low battery life or even stop working after just minimal usage.

Customers have taken to online forums to post their Plantronics Backbeat Fit complaints about these defects.

Plantronics Backbeat Fit Complaints Cite Battery Life Problems

Complaints about battery problems with the Plantronics Backbeat Fit headset date back to 2016, just after the device first became available.

One consumer noted that after just three months of use, the Plantronics Backbeat Fit stopped working. While the device appears to charge, because the light turns on, the headset itself does not turn on.

More than one consumer complaint claimed that the Plantronics Backbeat Fit device didn’t even make it to three months, writing that the headset came “DOA”—or Dead on Arrival. Others claim that they were only able to use it once or twice before it stopped working entirely.

In many cases, consumers are left at a loss. One reviewer, who used the Plantronics Backbeat Fit for a few months before it stopped working and wouldn’t turn on, simply stated: “I don’t know what to do.” Customers are left floundering, having in many cases paid $130 for this headset, but faced with a replacement charge. Some claim that, after the device stopped working, Plantronics won’t work to fix or replace it.

Plantronics Backbeat Fit Class Action Lawsuit Investigation

One word that keeps popping up in reviews was simply this: “frustrating.” If you are a frustrated consumer who purchased a Plantronics Backbeat Fit and has found that it failed prematurely or suffers from this battery life defect, you may be able to join a class action lawsuit investigation. Filing a class action lawsuit can help you gain some kind of financial compensation for the defective product.