Credit One class action claims bank made unsolicited calls

Credit One class action overview:

• Who: Plaintiff Joseph Nicos Snyder filed a class action lawsuit against Credit One Bank N.A.
• Why: The plaintiff claims Credit One Bank made unsolicited telemarketing calls in violation of the Telephone Consumer Protection Act (TCPA).
• Where: The Credit One Bank class action was filed in Florida federal court.

A new class action lawsuit alleges Credit One Bank made unsolicited telemarketing calls to individuals without their consent.

Plaintiff Joseph Nicos Snyder filed the Credit One class action complaint against Credit One Bank on Dec. 31, 2025, in Florida federal court, alleging violations of the Telephone Consumer Protection Act.

The TCPA was enacted to restrict telemarketing calls and the use of automated telephone equipment, according to the Federal Communications Commission. It prohibits unsolicited bank calls to numbers on the National Do Not Call Registry and mandates that telemarketers respect opt-out requests.

Snyder says he had registered his number on the National Do Not Call Registry, yet he received multiple calls from Credit One Bank between April and May 2025.

Credit One class action claims bank used auto-dialing system

Snyder alleges that Credit One used an automatic telephone dialing system to make unsolicited bank calls, which is prohibited by the TCPA without the recipient’s prior express written consent.

The calls were allegedly made to promote the bank’s services, including consumer credit and banking services. Snyder claims that he never gave his consent to receive such bank calls, and that they continued even after he explicitly asked the bank to stop.

The class action lawsuit further alleges that Credit One Bank failed to maintain an internal do-not-call list, as required by the TCPA. Snyder claims that the bank’s telemarketing practices were not only intrusive but also caused him significant disruption, including during work hours and personal time.

Snyder seeks to represent a nationwide class of individuals who received unsolicited sales calls or text messages from Credit One Bank within the past four years despite being on the National Do Not Call Registry or having made a prior opt-out request.

He is suing for violations of the TCPA and is seeking certification of the Credit One class action, injunctive relief, $500 in statutory damages for each negligent violation, $1,500 for each willful violation, fees, costs and a jury trial.

Credit One is currently facing an additional lawsuit alleging the bank made harassing phone calls to a consumer in an attempt to collect on a debt.

What do you think of the claims made in this Credit One Bank class action lawsuit? Let us know in the comments.

The plaintiff is represented by Simeon Genadiev of The G Law Group P.A.

The Credit One class action lawsuit is Snyder v. Credit One Bank, N.A., Case No. 1:25-cv-26172, in the U.S. District Court for the Southern District of Florida.

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