By Ashley Milano  |  March 1, 2016

Category: Consumer News

force placed insuranceAs housing prices decline from the fallout of the recession, many homeowners are left struggling to make their payments, even missing payments altogether. These missed payments, among other reasons, may cause homeowners to lose their insurance.

Working together with insurance companies, some lenders allegedly took advantage of homeowners’ situations and began charging for force-placed insurance that the lenders put in place. The lenders reportedly received kickbacks or benefits from the insurance companies, prompting the filing of several force placed insurance class action lawsuits.

In force-placed insurance, the lender purchases insurance to protect their asset, usually at the expense of their homeowner customer.

Essentially, force-placed insurance policies that banks buy are usually more expensive than what homeowners would buy for themselves on the open market – sometimes 10 times as expensive, according to consumer advocates.

What is Force Placed Insurance?

Force-placed insurance, also known as lender placed insurance or collateral protection insurance, can occur for several different reasons. It may happen after a homeowner has accidentally allowed his or her original policy to lapse, or when a homeowner does not purchase coverage for a particular hazard that takes place in their area, such as flooding or tornadoes.

The purpose of lender-placed insurance, in theory, is to protect both the homeowner and the lien holder by guaranteeing the home remains insured.

However, in 2011, the New York State Department of Financial Services (DFS) launched an investigation into the practice and found force-placed insurance premiums are up to 10 times higher than those charged to people who have voluntary insurance. Despite the higher price tag, lender-placed insurance coverage can be substantially limited in many instances and often covers different risks.

Cenlar FSB Accused of Improper Force Placed Insurance

Some lenders, like Cenlar FSB, have been charged with taking out and force-placing unnecessary insurance policies in order to receive kickbacks from insurers.

In fact, one Florida homeowner filed a force-placed insurance class action lawsuit against Cenlar FSB after the company allegedly force-placed an insurance policy on his property.

Plaintiff Thomas M. claims that when he purchased a second home in 2008, using Cenlar as the lender, he purchased a homeowners insurance policy to cover the home. In 2012, Thomas was notified by Cenlar that, according to the terms of his mortgage agreement, he was required to buy wind insurance that his current homeowners policy did not include.

When Thomas refused to purchase wind coverage, citing that the bank had accepted his homeowners insurance policy for the past three years with no issue, Cenlar allegedly purchased a policy that included wind coverage on his behalf and billed Thomas’ escrow account over $7,500 for the annual premium.

Force Placed Insurance Class Action Investigation

Spurred by allegations from homeowners such as Thomas, attorneys have launched a force-placed insurance class action investigation. The investigation is looking into allegations associated with the practice of force-placed insurance at certain bank and mortgage lenders such as Cenlar FSB.

If your bank force-placed an insurance policy on your home, your bank may have treated you unfairly. Your lender may have deceived you when it force-placed insurance at an unreasonable or excessive rate, and you may be eligible to join a force-placed insurance class action lawsuit investigation and seek compensation for the improper charges you paid.

Join a Free Force-Placed Insurance Class Action Lawsuit Investigation

If you paid for force-placed insurance from a lender, you may be eligible to join a free class action lawsuit investigation into the improper charges you may have paid.

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6 thoughts onCenlar FSB Accused of Improper Force Placed Insurance Practices

  1. Rose Simpson says:

    Our mortgage company cenlar is charging us for a escrow account we never ask for.our loan was with Citi bank and they sold our loan to cenlar,our payment was 381 then cenlar increased it to 454 saying they were adding property taxes and insurance so when our roof started leaking I called and ask them about the increase and still getting the run around.they never give me a policy number or nothing what can I do it has already force us in to bankruptcy when they threaten to foreclose on our house.our payment with Citi was 381 we paid our own taxes and insurance,then cenlar comes along and jumps it to 454 with a escrow account we never ask for.our taxes was paid and insurance so we paid double that your in 2020 now when want to increase it again to 754 a month we are in our 60s I’m on ssdi and my husband we be retiring soon what can we do

  2. Lawrence P. Stangenberg says:

    CENLAR IS DRIVING ME NUTS!!!!!!!!!!

  3. Angie Oates says:

    We are also in dispute with this company. I have logged 102 hours on the phone with reps since Sept 2020. Still no resolve to this problem that has now happened 3 times in a row!!!

  4. Karen morton says:

    I’ve struggled with loss mitigation and refinance applications with Cenlar since 2013 and was forced to use the insurance company they selected at a higher premium. In short, i was denied any assistance in lowering my interest rat which is at 7% since 2008! Cenlar stated they have lost my applications several times and I would resubmit the applications with all applicable paperwork only to be told the documents i submitted and resubmitted are no longer valid and I have to apply all over again! It’s just not fair after working hard to keep your home.

  5. Dominick B. says:

    I am going thru a simualr situation with Cenlar right now as we speak!!! The reviews for this comapny are the wiorst I have seen for any comapny and worse yet I did not choose them as a servicer!! My loan was sold one month oafter we moved in from Home Bridge to Cenlar. What do we do?

    1. Lawrence P. Stangenberg says:

      I have been on the line with Cen lar since March trying to Reinstate monthly equity loan p payments. They are highly incompetent. Every call is for hours and though they promise resolution. Nothing changes.

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