Follow us on Twitter and Facebook for the latest Class Action Settlement News!
Best Buy Return Policy DPPA Class Action Lawsuit
By Mike Holter
Best Buy has been hit with a class action lawsuit accusing the major retailer of violating the Drivers’ Privacy Protection Act or “DPPA,” a federal statute that protects the privacy of personal information assembled by DMVs.The Best Buy class action lawsuit alleges the company has established a business practice of taking, storing, using and/or sharing customers’ personal or highly restricted personal information, without consent, when customers make a normal return of Best Buy merchandise.
Their receipt indicates that Best Buy “tracks exchanges and returns … and some of the information from your ID may be stored in a secure, encrypted database of customer activity that Best Buy and its affiliates use to track exchanges and returns,” the class action lawsuit says.
The DPPA specifically prohibits Best Buy’s conduct and was instituted to protect consumers from abuses such as identity theft and stalking, which can result when information such as a person’s driver’s license information is unsecured and improperly stored. The Best Buy DPPA class action lawsuit alleges that Best Buy’s retention of data accessed on a driver’s license is not “use in the normal course of business” as described by the DPPA.
The Best Buy DPPA class action lawsuit is seeking injunctive relief against Best Buy to immediately cease its invasive business practice of retaining customers’ driver’s license information.
“With the holiday season upon us, it is unknown how many Best Buy customers may have the security of their confidential information compromised, simply by returning a purchase,” the lead attorney representing customers in the case commented.
The Best Buy Return Policy DPPA Class Action Lawsuit is Case No. 11-cv-81292-KLR, Southern District Court of Florida.
Updated December 2nd, 2011
All class action and lawsuit news updates are listed in the Lawsuit News section of Top Class Actions
LEGAL INFORMATION IS NOT LEGAL ADVICE
Top Class Actions Legal Statement
Top Class Actions Legal Statement
©2008 – 2010 Top Class Actions® LLC
Various Trademarks held by their respective owners.
Washington residents: Did you receive a ‘refer a friend’ text for Capital One, Venmo, Tesla, Coinbase, or another company?
September 23, 2025 | Legal News
4 thoughts onBest Buy Return Policy DPPA Class Action Lawsuit
Add me
Add me
Buy from Amazon. Free shipping and NO sales tax in most states.
This privacy cancer has already spread to Victoria’s Secrets, Michael’s and other retailers. We would hope that these retailers would be included in this action
You can see a Best Buy review at http://www.prorganize.com/reviews/pages/Best-Buy-Return-Policy-Review.html