Bank of America class action overview:ย
- Who: Plaintiff Kimberley Dennie filed a class action lawsuit against Bank of America.ย
- Why: The lawsuit claims Bank of America does not legitimately investigate fraud claims, instead sending out form letter denials making customers responsible for banking fraud.
- Where: The Bank of America fraud claims lawsuit was filed in federal court in North Carolina.
A consumer filed a class action lawsuit against Bank of America saying the bank does not legitimately investigate fraud claims, instead sending out form letter denials arguing its customers are responsible for banking fraud.
The lawsuit alleges that the company often denies Bank of America fraud claims โ even when they are submitted properly โ by claiming that fraudulent payments were actually made by an authorized card user.
โDespite Plaintiffโs request for an explanation and further review, and submitting a police report for the stolen card and fraudulent transactions, Bank of America mechanically rejected Plaintiffโs claim without performing a reasonable investigation and instead, issued form denial notices devoid of any factual findings or documentation from its alleged investigation,โ the Bank of America class action says.
Bank of America class action: Legitimate fraud claims must be covered, lawsuit says
Congress determined that banks are required to pay for financial fraud reported by consumers in a timely manner, unless the bank can determine the charges were not fraud, the lawsuit says. Banks must write a detailed explanation and provide all available documentation to prove the charges are not fraud, allowing consumers to dispute the conclusions.
The Bank of America fraud claims responses attempt to flip the responsibility of proof and financial loss on the consumer, the lawsuit claims.
โBank of America denies fraud claims for transactions it unilaterally deems to be โauthorizedโ by Plaintiff without providing any substantive explanation as to how or why it has satisfied its burden of demonstrating that the disputed charges were in fact authorized,โ the lawsuit says.
A consumer filed a class action lawsuit against Bank of America claiming the company did not send required monthly statements to customers who fell behind on their home equity lines of credit.
Have you encountered fraud on your Bank of America card? Let us know in the comments.
The plaintiff is represented by David M. Wilkerson of The Van Winkle Law Firm, Andrew J. Shamis and Edwin E. Elliott of Shamis & Gentile PA, Sophia Goren Gold of Kalielgold PLLC and Scott Edelsberg of Edelsberg Law PA.
The Bank of America class action lawsuit is Dennie v. Bank of America Inc., Case No. 3:24-cv-454, in the U.S. District Court for the Western District of North Carolina Charlotte Division.
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533 thoughts onBank of America class action claims bank fails to properly investigate fraud claims
Please please please add me I lost a lot of money with them
Please add me. I have had a few issues with Bank of America.
The exact same thing happened to us, how do we join this law suit?
Please add me. This has happened to numerous times. I am having issues right now with them and was going to fill out a claim against to hire an attorney.
please add me
So where is the application form to join this class action suit..? lots of unconnected and irritating ads.. please advise or stop sendng out such emails.
I had a couple the denied every one once someone got access to my stuff cause my purse was stolen I put police report and everything they denied me it was 3000 I called reported my stuff stolen they did t act in time please add me
I, along with about 200 other people, were defrauded by a crowd-funding scam. Many of the other victims were able to get their money back from their banks, meanwhile BofA and Wells were continuously named in the comments as banks that denied the fraud. I have been out $500!!! I canโt wait to see how we can be part of this class.
Iโm interested they actually closed a bank account of mine for no apparent reason
B of A would not give back my 1200 stolen fraudulently from my edd card. They 2 investigated and 2 said exactly same thing. They said given the info I gave they made decision. That was a lie it was a Friday and they refused claim again before they even received my fax. I have all letters and proof.