AppleCare Warranty Class Action Settlement Overview:
- Who: A federal judge has given the initial nod to a proposed $95 million class action settlement.
- Why: The settlement will end a class action lawsuit that alleged Apple replaced their broken devices with ones that were of lower quality under the AppleCare Warranty.
- Where: The class action settlement is pending in California federal court.
AppleCare Warranty holders got one step closer to a $95 million class action settlement resolving consumers’ claims that Apple Inc. replaces broken iPhone and iPad devices with “remanufactured” units that are not as good as new ones.
U.S. District Judge William H. Orrick granted preliminary approval of the settlement would benefit purchasers of an AppleCare Warranty who were given remanufactured replacement devices after July 20, 2012.
Class counsel said during a court hearing that he anticipates the settlement will cover upwards of 3.5 million refurbished Apple devices and that consumers will receive an estimated $23 per device.
In their original complaint filed Nov. 4, 2016, the plaintiffs alleged that Apple breached its AppleCare Warranty agreements with them and the Class by giving them remanufactured devices that were not “equivalent to new in performance and reliability.”
AppleCare Warranty Class Action Settlement
The total settlement represents about 13 to 25 percent of the estimated damages the class has suffered, according to their own experts, the plaintiffs said. However, it was an “outstanding” deal considering going to trial could result in the class getting nothing.
“In making this settlement, class counsel considered the risks of going to trial, including the possibility that a trial could result in a smaller or zero recovery for the class, the time and resources that would be expended by both parties and the court, and the possibility of delay caused by any appeal if Plaintiffs did prevail,” the motion says.
Did you get a subpar iPhone, iPad, or other device as a replacement under the AppleCare warranty? Let us know your experience in the comments!
The plaintiffs are represented by Steve W. Berman, Robert B. Carey, Michella A. Kras and Renee F. Kennedy of Hagens Berman Sobol Shapiro LLP.
The Apple Warranty Class Action Lawsuit is Maldonado et al. v. Apple Inc. et al., Case No. 3:16-cv-04067, in the U.S. District Court for the Northern District of California.
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253 thoughts on$95M AppleCare Warranty iPhone Class Action Settlement Gets Preliminary Approval
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Add me this happened to me and my daughter
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I had a similar problem as Lori! Please add my name
In June of 2020 I was with T-Mobile. My son bought an IPhone with his own money. It was an XR I think. He paid $850. It had to be sent in for repair because the facial recognition wasn’t working. We sent the phone off and it was returned. After it was returned I took my service to Xfinity. Only to be told his phone was still locked. I spent about 8 hours on the phone talking to multiple people , my husband drove to the Apple store 45 min away. I finally found out that they sent us a refurbished phone from Verizon. They wouldn’t unlock the phone because I had never been their customer. I was told to sign him up with them for a few months and then transfer the phone. Mind you I paid $95 a month for that when I should have been paying $45 through Xfinity. At one point I had asked to speak to a supervisor with AppleCare. I held for almost 2 hours to talk to him and was told there was nothing they would do. He actually laughed at me when I insisted they replace the one they sent me with a phone that could be unlocked. The only way I was able to fix it was to trade it in and buy him a new phone. This didn’t happen until Dec 2020. 6 months and hundreds of dollars out of my pocket and they didn’t care. So glad I live in Ca. I hope Apple ends up paying a large settlement. One that actually makes a dent and difference in their pocketbook.
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