Aflac data breach class action overview:
- Who: A customer filed a class action lawsuit against Aflac Inc.
- Why: The plaintiff claims Aflac failed to safeguard the personally identifiable information (PII) and protected health information of its customers during a recent data breach.
- Where: The Aflac data breach class action was filed in Georgia federal court.
A new class action lawsuit alleges Aflac failed to safeguard the PII and protected health information of its customers during a recent data breach.
Plaintiff Jessica Batiste filed the class action complaint against Aflac on June 21 in Georgia federal court, alleging violations of state and federal consumer laws.
Batiste claims Aflac failed to protect her and other consumers’ private information, including claims information, health information, Social Security numbers and other personal information related to customers, beneficiaries, employees, agents and other individuals in its U.S. business.
Aflac began notifying individuals on June 20 that it recently detected suspicious activity on its network on June 12, according to a news release on its website.
Aflac ‘disregarded’ consumer rights, class action alleges
Aflac’s investigation into the cybersecurity incident is still in its early stages, the Aflac data breach class action states.
Aflac offered Batiste and other potentially impacted individuals 24 months of credit monitoring and provided a dedicated call center to answer any questions they might have about the data breach.
However, Batiste claims that is not nearly enough when Aflac “disregarded” their rights by failing to implement reasonable cybersecurity measures in the first place. She alleges the information contained in Aflac’s network was not encrypted, allowing data thieves to exfiltrate intelligible data.
Batiste argues that, among other things, the Federal Trade Commission recommends businesses encrypt information stored on computer networks.
Batiste wants to represent all persons living in the United States whose information was compromised in the breach. She is seeking actual damages, statutory damages, punitive damages, restitution, nominal damages, disgorgement, pre- and post-judgment interest, attorney fees and costs.
In two recent data breach class action settlements, Harvard Pilgrim Health Care agreed to a $16 million settlement and Coastal Orthopedics agreed to a $1.4 million settlement to resolve claims they failed to prevent data breaches that happened in 2023. Both settlements are still accepting claim form registrations.
What do you think of the allegations in this Aflac data breach class action? Let us know in the comments.
The plaintiff is represented by Casondra Turner of Milberg Coleman Bryson Phillips Grossman PLLC and Jeff Ostrow and Kristen Lake Cardoso of Kopelowitz Ostrow P.A.
The Aflac data breach class action is Batiste v. Aflac Inc., Case No. 4:25-cv-00185, in the U.S. District Court for the Middle District of Georgia, Columbus Division.
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155 thoughts onAflac hit with class action lawsuit over data breach
I received the letter also. i am very upset that they were so careless with our information and obviously could care less. They want to offer their services for 2 years then have to start paying again. They get millions if not billions a year. I wondered why i started receiving all of these random spam calls around the clock interrupting my work, and home life. I really didn’t want to answer the phone at all. I blocked as many number’s as possible but they call from different numbers. To me their offer isn’t good enough. What else can i do? File my own law suit or is there an actual class action lawsuit i can join?
I was notified by Aflac. I did not accept their flimsy offer. I still have the letter. Is it too late to make a cash claim?
All my personal data was obtained due to a security incident with Aflac. My BofA debit card was used, I have not used the debit for several years. What action am I entitled to against Aflac.