Brigette Honaker  |  June 11, 2018

Category: Consumer News

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Kohl’s must face a class action lawsuit that alleges disabled shoppers in motorized scooters and wheelchairs are unable to navigate the store’s layout, after a federal judge denied the retailer’s motion to dismiss the case.

U.S. District Judge Ronald Guzman found that plaintiff Patricia Thomas’ class action lawsuit was not invalidated by her participation in a dismissed class action filed by the Equal Rights Center.

Additionally, Judge Guzman referenced Kohl’s past arguments which claimed that Thomas’ allegations were different from the Equal Right Center’s lawsuit. The court found that Kohl’s could not change position to benefit themselves in different arguments.

“Here, the Court concludes as a matter of equity that Defendants should not be permitted to take contradictory positions simply because it is expedient for their purposes at a particular point in the litigation,” Judge Guzman stated in his ruling.

Litigation against Kohl’s has argued that the store’s aisles, counters, restrooms, fitting rooms, and parking lots violate the American Disability Act (ADA).

Thomas was originally the named plaintiff in a Kohl’s ADA class action filed by the Equal Rights Center. The proposed Kohl’s class action was filed in 2014 on behalf of Thomas and four other named plaintiffs who were allegedly unable to shop at Kohl’s because of ADA violations.

However, a federal judge denied the plaintiff’s Class certification in 2017 after the group failed the class action numerosity test. The group was only able to reference 12 potential Class Members who couldn’t use motorized scooters in Kohl’s aisles, an amount that was deemed insufficient by the court.

After the Kohl’s class action was dismissed, the Equal Rights Center, Thomas, and other individual plaintiffs filed separate lawsuits, although their claims and arguments were similar.

The plaintiffs requested that the Equal Rights Center’s lawsuit be tried first as a test case, but Kohl’s fought against this request. Kohl’s argued that the center could not sue on behalf of its members and that a test case would give the plaintiffs an unfair second chance at a class action lawsuit.

The Equal Rights Center voluntarily withdrew its complaint afterwards, although the individual plaintiff’s class action lawsuits remained. Kohl’s then filed motions to dismiss the individual lawsuits, arguing that the claims in the suits had already been adjudicated.

Judge Guzman recently stated that Kohl’s cannot argue that the claims have already been litigated since the company previously argued for the severing of suits due to differences in claims.

Counsel for Thomas is encouraged by Judge Guzman’s decision, as this moves the lawsuit closer to trial. “Although the fact that we have to fight at all against Kohl’s to allow persons with disabilities who use wheelchairs and scooters to shop at their stores is baffling,” said plaintiff’s counsel in a statement to Law360. “Why isn’t Ms. Thomas’ money, and the money of other persons with disabilities good at Kohl’s?”

Thomas is represented by Jennifer M. Sender, Tracy E. Stevenson and Andres J. Gallegos of Robbins Salomon & Patt Ltd. and Deepa Goraya and Matthew Handley from the Washington Lawyers Committee for Civil Rights and Urban Affairs.

The Kohl’s ADA Class Action Lawsuit is Thomas v. Kohl’s Corporation, Case No. 1:17-­cv-­05857, in the U.S. District Court for the Northern District of Illinois.

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185 thoughts onKohl’s Can’t Escape Wheelchair Inaccessible Aisles Class Action Lawsuit

  1. Penny Henahan says:

    Kohl’s not handicap accessible. Don’t have scooters like most. I need this to get around.

  2. Bettie says:

    Pray they never have to use one. Not fun at all. They only want your money.

  3. Mary Marques-Caramico says:

    Is there a link where we can join a class action as it seems to have effected a lot of us that would qualify?

    Mary

  4. Cathy Jones says:

    I used to be a loyal Kohls customer until I became disable. My wheelchair(s) will not maneuver in between the clothing racks at all. I use to shop at the Chester, Va 23831 store. This has been about 5 yrs or so.

    1. Sally K says:

      Walking customers barely have enough room to just look at racks of clothes. They are so tightly hanging, you can barely separate the clothes to find your right size. I don’t shop there for that reason. It is nice however that sales clerks don’t ask to help you either. But when you need one, you have to hunt and NEVER do they check if you need a different size. Then you have to get dressed, go get another size etc. I don’t shop there unless I have to. Bonus for Kohls because they sell “real” Levi’s. As long as I wear Levi’s, I’m shopping there no matter what.

  5. Brenda Baughman says:

    Hey I just found out about this lawsuit and would like to join in because I use to be a big shopper in kohls but I’ve been unable to walk the store now for atleast 7 to 8 yrs and wish they would offer something besides online shopping to disabled people, thank you

  6. Johnnie Johnson says:

    Never heard from you people what’s happening with the law suit me and my sister both applied were both in chairs am going to give you my sister email cause I don’t use computers it’s not my thing

  7. miguel A mercado says:

    Add me please

  8. Shema says:

    True, True. This still happens now, a General Manager at store #772 in Webster NY. She is on purpose ignored the ADA requirements for wheelchair accessible. It has been on going arguments among managers.
    On October 16,2018, I used a wheelchair when I had a broken leg. I couldn’t get around in that store aisles. Racks and shelves are set up too close. They choose greed over humanity.

  9. Johnnie Johnson says:

    Johnnie Johnson it hard for me to maneuver my chair in the store whenever me and my sister go shopping we have a hard time because we are both in chairs

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