Kim Gale  |  April 24, 2018

Category: Consumer News

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Remote control in the hand against pop-corn and TV-setIf you bought a television in New Jersey or Florida and are experiencing Samsung plasma TV problems, the TV might have been made with faulty parts, according to recent lawsuits.

According to the plaintiffs, from Jan. 1, 2009 through Nov. 30, 2014, Samsung allegedly used cheap, defective parts that can lead to premature failure of its plasma televisions, but did not warn consumers. Internal parts can possibly overheat, say the plaintiffs, causing Samsung plasma TV problems that lead to dramatically reduced life spans of the appliance.

Plasma televisions are more expensive to manufacture and require substantially more energy to perform, allege the lawsuits. Internal parts become hot from the stress placed upon them. When the parts overheat, Samsung plasma TV problems can arise, according to the plaintiffs.

In at least one instance, a Samsung plasma TV reportedly turned off and on by itself. The owner filed a lawsuit because he said the issues occurred within the additional warranty period. He said the constant turning on and off rendered the TV useless.

He says he filed the lawsuit because Samsung’s original response to his complaint was that the television was not under warranty any longer, and that he would have to pay for any repairs. He said he was given a repair estimate that was more expensive than the price he originally paid for the television in the first place.

Samsung Plasma TV Problems Blamed on Cheap Capacitors

Samsung  plasma televisions contain power supply boards that regulate the power distribution inside the TV. Capacitors in the power supply boards store energy to avoid voltage spikes and to allow a smooth, steady current to run along the TV’s circuits.

Excessive heat allegedly shortens the lifespan of a capacitor. Damaged capacitors can’t properly relay signals, resulting in Samsung plasma TV problems.

Consumers allege normal operation and use tends to overheat the capacitors, causing the televisions to fail far before the average 8-year life of a TV.

Not only do some of the Samsung plasma TVs prematurely fail, but consumers also allege that Samsung tells owners to take their TVs to independent repair places if the televisions are more than one year old.

Samsung plasma televisions come with a 12-month parts and labor warranty, but consumers argue they should expect their TVs to last well beyond one year. Plaintiffs allege Samsung knew the time limitations in its warranty were inadequate, causing consumers to incur expensive repair costs after the capacitors failed.

The Samsung TVs in question cost anywhere from $600 to $5,000, say the plaintiffs.

Complicating matters, Samsung allegedly stopped carrying the parts needed to fix the Samsung plasma TV problems at some point after Nov. 30, 2014. The lack of proper replacement parts reportedly deem the plasma TVs irreparable.

Join a Free Florida and New Jersey Samsung Plasma TV Class Action Lawsuit Investigation

If you own a Samsung plasma TV that you purchased in Florida and New Jersey, you may qualify to join this Samsung TV class action lawsuit investigation.

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