Man Files Wells Fargo Robocalls Lawsuit After Hundreds of Calls

A New Jersey man recently filed a Wells Fargo robocalls lawsuit after the banking giant called him incessantly. The plaintiff says that the bank called him around a thousand times and alleges this behavior constitutes harassment and violates federal law.

The plaintiff, William C., claims that he was targeted in hundreds of robocalls from Wells Fargo as the bank attempted to collect an alleged debt. These calls were allegedly placed using an automatic telephone dialing system or autodialer, and left countless prerecorded messages.

These constant calls lasted for four years, William claims, though he repeatedly asked that Wells Fargo stop making these robocalls. When he asked, he says he was informed that in order to make the calls stop he would have to set up a payment plan.

On many occasions, these harassing phone calls were made multiple times in a single day, and multiple days in a row—a frequency that can be expected to harass, the Wells Fargo robocalls lawsuit argues. These actions against William were not unique to him alone, but rather were part of a larger corporate policy wherein Wells Fargo uses an autodialer system to harass and abuse consumers, the lawsuit alleges.

After William informed Wells Fargo in April 2016 that he did not want to receive these calls, each call made subsequently (of which there were many) was made in willful and knowing violation of the TCPA, the Wells Fargo robocalls lawsuit claims.

William filed his Wells Fargo robocalls lawsuit for violating the TCPA, or Telephone Consumer Protection Act, which prohibits this kind of harassment.

Basics of the TCPA

The Telephone Consumer Protection Act, or TCPA, was passed by lawmakers in 1991. It was intended to protect consumers from unwanted solicitation through technology.

The TCPA has always focused on the placement of unwanted robocalls, or the use of an auto dialer or pre-recorded messaging system to contact consumers who have not given their explicit permission to receive such calls. As new technology such as cell phones has emerged over the years, the TCPA has further expanded to include text messaging as well.

Reporting TCPA violations or filing a lawsuit over unwanted robocalls can help keep companies in check. Companies are subject to steep damage awards, up to $1,500 per individual violation.

According to the Federal Communications Commission, or FCC, reports of TCPA violations are extremely common. In fact, the FCC received more than 215,000 individual TCPA complaints in 2014 alone.

If you have been on the receiving end of unwanted or harassing robocalls from Wells Fargo or another company without having first given your permission, you may be able to report these TCPA violations and receive compensation per violation.

Keep messages and phone records of the robocalls placed to your phone. In order for your TCPA claims to be most effective, you will need proof of these violations.

The Wells Fargo Robocalls Lawsuit is Case No. 1:18-cv-01548-JBS-KMW, in the U.S. District Court for the Camden Division of the District of New Jersey.

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If you were contacted on your cell phone by a company via an unsolicited text message (text spam) or prerecorded voice message (robocall), you may be eligible for compensation under the Telephone Consumer Protection Act.

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