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A class action lawsuit claims Apple Mac Pro computers have built-in defects that cause catastrophic malfunction, allegedly rendering them useless.
Plaintiff Douglas Kaplan says the 2013 Apple Mac Pro desktop computers incorporate defective graphics processing units and random access memory units.
The defects in these units cause the computers to malfunction, freeze and crash, and they ultimately render the machines unusable, he claims.
Kaplan says the Apple Mac Pro defects can result in data loss and full hardware malfunction.
Furthermore, he claims that before causing a complete malfunction, the alleged defects can cause major or minor problems that by themselves can render the computer useless.
Many consumers have reported problems like these, Kaplan says, recording their complaints in Apple’s online community forums.
He claims Apple is aware of the problems with the Apple Mac Pro but has not taken adequate steps to fix them, whether through recalls, warranty claims or otherwise.
The company has in fact failed to adequately honor warranty claims and has refused to repair or replace the Apple Mac Pro computers or their defective components, he claims.
Kaplan alleges Apple “failed to disclose to customers that they were purchasing premium priced computers that Apple knew or should have known would fail …. Apple’s acts and practices described herein have deceived members of the public.”
The defects in these Apple Mac Pro computers render them unfit for their intended use, he claims.
He says these computers “failed to perform as advertised, marketed, and expected based on ordinary use.”
The Apple Mac Pro is a professional-grade desktop computer in a tower case – a product distinct from the MacBook Pro laptop computer.
Kaplan says the Apple Mac Pro desktop machines retail for between $5,000 and $10,000.
The Apple class action lawsuit states that Kaplan bought three Apple Mac Pro computers with defective graphics processors and RAM units in 2014.
On more than one occasion in 2015 and 2016, Kaplan claims his Mac Pros suffered “repeated screen malfunctions, processing defects and system failures.” The frequency and severity of these problems increased as time went on, he alleges.
His Apple Mac Pro class action lawsuit raises claims for unjust enrichment, breaches of express and implied warranties, and violations of California’s Unfair Competition Law.
Kaplan proposes to represent a plaintiff Class consisting of all persons who purchased the 2013 Mac Pro computers at issue.
His Apple Mac Pro class action lawsuit identifies two specific models under Apple Part Numbers ME253LL/A and MD878LL/A. Both models are Mac Pro computers issued in late 2013 under Model Identifier MacPro6,1, he says.
Kaplan seeks a court order barring Apple from continuing to sell the allegedly defective Apple Mac Pro computers at issue. He also seeks an award of damages, restitution, court costs and reasonable attorneys’ fees.
The plaintiff is represented by Drew R. Ferrandini, Brian S. Kabateck and Lina B. Melidonian of Kabatek Brown Kellner LLP and Steven S. Derelian of SDA Legal.
The Apple Mac Pro Defective Product Class Action Lawsuit is Kaplan v. Apple Inc., Case No. BC634934, in the Superior Court of the State of California, County of Los Angeles.
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6 thoughts onApple Class Action Says Mac Pro Defects Render Them Useless
Very troubling. There should be legal action. These things were expensive! I have one and I see why people were and still are ticked off by Apple. This was a flawed design. Which Apple’s engineers were aware of. Anytime the 2013 Mac Pro uses the GPU it heats up. I’ve noticed mine crashes once the temperature exceeds 56 degrees Celsius. I have the thing laid on its side with a room fan pointed at the base of the Trash Can Mac. It has helped keep the thermals down. Of course with help from a 3rd party fan control application. Regardless, it still managed to freeze up ever so often while running Bootcamp Windows 11 Pro. From YouTube playbacks to running just about anything in Steam. It has either completely frozen up or it has restarted. It’s a must to have the temperature reading visible at ALL TIMES!
Had a MacBook Pro with a batter issue. Dropped it. At Apple and went back several times and they could not locate it. In meantime, I called the store many times. Stopped by again and they said they had sent it back for not picking it up. This was a few years ago. I called, emailed whoever I could locate email addresses for and never received any response.
Hi Tammy
Don’t you mean a *battery* issue with your Apple MacBook computer? You say a “batter issue” (sic) in your original post, unless of course (computer joke warning) it was an Apple MacBook using for phishing! You know, batter used for edible fish like cod? Sorry, I couldn’t resist that one!
Anyway computer jokes aside, I hope you get your problem sorted out with Apple very soon.
Alastair C Parker (a mega electronic music fan since the 1970s and PC user since 1988!).
Sorry, I meant “used for” in my previous post.
I “had” a Mac Air 13. It worked just fine one day but in less than 24 hours the screen just won’t come on. I took it to the Apple Store and they couldn’t fix it either. I was told it’s “probably” this or that but essentially it would cost more to fix than what it’s worth.
I have same issue with my Macbook Pro. I have shut down every day when it freezes and crashes.