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karl-strauss-brewing-company

California Karl Strauss Brewing Company customers who asked to redeem the balance of a gift card that was less than $10 for cash, and were denied that request, may benefit from a class action settlement.

According to the settlement website, Karl Strauss agreed to the following terms in order resolve allegations that the company violated California state law in regards to its gift cards:

  • To comply with Civil Code section 1749.5 in all California locations
  • Thoroughly review policies and practices regarding gift cards
  • Update employee manuals to state: “California law requires that a gift card must be redeemed for cash, upon a customer’s request, when the gift card balance falls below $10.00”
  • Hold a training session for existing employees in California locations for purposes of reviewing Karl Strauss gift card redemption policies
  • Instruct new Karl Strauss employees of the California state law regarding gift card balances
  • Post a notice for two-years in an employee-only area reminding workers of this state law
  • Post a notice for two-years that is visible to California customers that states: “Karl Strauss gift cards with balances under $10 are redeemable for cash”
  • On the Karl Strauss “Terms and Conditions” webpage, publish the following statement: “In California, Karl Strauss gift cards with balances under $10 are redeemable for cash”
  • Replace all existing gift cards available for sale at all Karl Strauss locations having the sentence “This card will not be replaced if lost or stolen and user will not be issued any cash back,” with gift cards that do not contain such language
  • Perform internal audits of this compliance twice per year during a two-year period

In addition to these terms, Karl Strauss will also reimburse Class Members who file a Claim Form with a gift card worth $9.99.

This gift card can be used at all Karl Strauss locations within the State of California, without an additional purchase requirement.

Who’s Eligible

Karl Strauss Brewing Company class action settlement Class Members include all California consumers who between June 1, 2011 and Apr. 1, 2016 experienced one of the following:

  • Owned a Karl Strauss Brewing Company gift card with a balance of less than $10
  • Possessed a Karl Strauss Brewing Company gift card which contained the following sentence: “This card will not be replaced if lost or stolen and the user will not be issued any cash back”
  • Had a gift card with a balance of less than $10, but threw it away after being told by a Karl Strauss employee that the balance could not be redeemed for cash
  • Owned a gift card with a balance of less than $10 but disposed of it because it contained the sentence: “This card will not be replaced if lost or stolen and the user will not be issued any cash back”
Potential Award

$9.99 Karl Strauss Brewing Company Gift Card

Proof of Purchase

N/A

No proof of purchase is required but Class Members must file a Claim Form and declare under penalty of perjury that the information they are submitting is true and correct.

Claim Form

CLICK HERE TO FILE A CLAIM »

Claim Form Deadline

Unknown

Case Name

Rosalee Kitaen v. Karl Strauss, Case No. 37-2015-00018133-CU-BT-NC, in the California Superior Court for the County of San Diego

Settlement Website

www.KSSettlement.com

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One thought on California Karl Strauss Brewing Company Class Action Settlement

  1. Kelly Coleman says:

    Any word on this one?

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