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Skechers Toning Shoe Class Action Lawsuit Settlement

By Matt O’Donnell


Sketchers Shape-Ups ad
The Federal Trade Commission has just announced that Skechers will pay $40 million to settle charges it misled consumers into believing its “toning shoes” would help people lose weight and tone their buttocks, legs and abdominal muscles, without ever setting foot in the gym. If you bought Skechers Shape-ups, Resistant Runners, Shape-ups toners/Trainers or Tone-ups since August 1, 2008, you can file a claim to receive a refund either directly from the FTC or through a court-approved class action lawsuit settlement.

The Skechers settlement will resolve a class action lawsuit, entitled Grabowski v. Skechers U.S.A., Inc., that alleges Skechers violated state laws and consumer protection statutes by misrepresenting the benefits of wearing Skechers toning shoes, and that the shoes did not provide the benefits claimed.

“Skechers’ unfounded claims went beyond stronger and more toned muscles. The company even made claims about weight loss and cardiovascular health,” said David Vladeck, Director of the FTC’s Bureau of Consumer Protection. “The FTC’s message, for Skechers and other national advertisers, is to shape up your substantiation or tone down your claims.”

Skechers denies any wrongdoing, but has agreed to establish a $40 million class action lawsuit settlement fund to resolve the litigation. The announcement comes just two months after the FTC announced its investigation into the alleged false claims, and eight months after Reebok settled similar FTC charges for $25 million. The Skechers class action lawsuit settlement is reportedly the FTC’s largest ever involving consumer refunds, and is larger than the Reebok settlement, in part, because Skechers has more market share in toning sneakers.

Under the FTC’s toning shoe settlement, Skechers is barred from making claims about strengthening, weight loss, and other health and fitness-related claims for its toning shoes unless they are true and backed by scientific evidence. The Skechers class action settlement also bars the company from misrepresenting any tests, studies or research results regarding toning shoes.

Skechers has also agreed to provide refunds to consumers who bought the following Eligible Shoes as new since August 1, 2008:

Skechers Shape-ups rocker bottom shoes
Skechers Resistance Runner rocker bottom shoes
Skechers Shape-ups Toners/Trainers
Skechers Tone-ups with podded outsoles
Skechers Tone-ups non-podded sandals
Skechers boots
Skechers clogs
Skechers trainers (Tone-ups, non-podded sole)

The total refund you can receive from the Skechers shape-ups class action lawsuit settlement will depend on how many Eligible Shoes you purchased since August 1, 2008, as well as the total number of valid claim forms submitted by other Class Members. However, it’s estimated that Class Members will receive between:
$40 – $80 for Shape-ups;
$27 – $50 for podded sole shoes;
$20 – $40 for Tone-ups (non-podded sole); and
$42 – $80 for Resistance Runners

To apply for a refund from the Skechers FTC Settlement go to Further details on your rights in the Skechers Class Action Lawsuit Settlement as well as the ability to submit a claim separately in the class action settlement can be found at



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Updated July 15th, 2013


All class action and lawsuit news updates are listed in the Lawsuit News section of Top Class Actions

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Various Trademarks held by their respective owners.

Please note: Top Class Actions is not a settlement administrator or law firm. Top Class Actions is a legal news source that reports on class action lawsuits, class action settlements, drug injury lawsuits and product liability lawsuits. Top Class Actions does not process claims and we cannot advise you on the status of any class action settlement claim. You must contact the settlement administrator or your attorney for any updates regarding your claim status, claim form or questions about when payments are expected to be mailed out.



  • Anonymous May 17, 2012

    how do i find out to claim refund for my tone ups

  • Anonymous May 17, 2012

    where are the forms to fill out for a refund for my shape ups

    • Annette Pike February 24, 2014

      I filed a claim for sketxhers class action lawsuit in . I moved from 1046 w. 99th sr. L.A CA 90044 to 11244 s. Van Buren Av. Losangeles, Ca 90044 in july 2013′ any corresponding msil from lawsuit was not forwarded to priper address. My phone number is (323) 906-4065′ Thank you for your
      Attention tlo this matter.


      Annette Pike

  • Anonymous May 17, 2012

    where the forms to file for refund

  • Anonymous May 17, 2012

    There is NO file claim form to download on the page. If you try to do it electronically, they want a file copy of your proof of purchase and I don’t have it on a file. You have to call to get a form. They do not make it easy to get a claim form.
    Go to and find the info on Skechers.

  • Anonymous May 18, 2012

    i purchase 2 pairs of Skechers Shape-ups can i get refund for both pairs? and how do I get my refund?

  • Anonymous May 18, 2012

    It took me a while to find it but there is a link to the ONLINE form on the left side of the

  • Anonymous May 19, 2012

    I no longer have my receipts for the 2 pairs of Shape Ups that were purchased in 2011. How can I file a claim without the receipts?

  • Anonymous May 20, 2012

    If you bought from the Sketchers website, print the invoice (or save it to a file) and upload it with your claim form to the lawsuit site, work smarter not harder people. This isnt rocket science.

  • Anonymous May 23, 2012

    Alta, I have the same question. I don’t have my receipt from the store I bought them from. As for YRS’s comment, Alta may not have bought hers from the Sketchers website either. I’m sure you know the saying about “assuming” so your condescending remark was uncalled for especially since you only gave a solution if purchased on their website, you were assuming that’s where she got them, or maybe it’s the only solution you know. You may shop from their website, but some of us work harder & smarter to find the best deal. It’s not rocket science to know that a brand’s website is going to be the most expensive place to purchase something. Maybe you can try to think of a smarter, kinder way to make a comment meant to be helpful, not to put people down. It’s a shame no one worked harder at giving you manners. If someone can answer Alta & my question it would be appreciated. Thanks

  • Anonymous May 23, 2012

    the settlement is not for full value and based on that as long as you aren’t claiming you bought more than 4 pairs you don’t need a receipt.

  • Anonymous May 24, 2012

    I do have the receipt. I bought these shoes and ended throwing them away.

  • Anonymous May 25, 2012

    I Bought my wife a pair.and she throw them away after a month.

  • Anonymous May 25, 2012

    @Vicky!! hahahaaa!! Your AWESOME!!! ave to return the shoes to skechers. It’s really irritating that I bought these $80 pair of shoes that dont do what they are advertised to do and now they only wanna give me half of what I paid and they are still brand new cause I knew they didnt work but didnt want to slander the company. When in reality they made these faulty promises knowing this the whole time Didnt have reciept to return in the city I bought them in. And why would I drive back to return when its not my mistake. I wasted so much time finding them, and believing in them and now more time filing a claim. It should be a full refund and pay to ship the shoes back to them. It may not be rocket science but maybe some of us dont feel like we should be going through this and have busy lives and dont have the time to sit on our butts and research. Its time consuming and Bull PERIOD!! Im a nice person that always compromise, but being manipulated is were I draw the line!!!

  • Anonymous May 25, 2012

    My question was Do we have to mail/return the shoes back to skechers??

  • Anonymous May 26, 2012

    Okay so I get a refund for the shoes, what about the cost for physical therapy due to injury caused by the wearing of the shoes?

  • Anonymous May 26, 2012

    I filed a claim months ago…They had said the deadline was in january to file…? I’m not too sure, dont remember. I didnt have to have a receipt or anything. There was also a claim against the work-out clothes or something….Rucracked, you should be in on the injuries lawsuit…I dont know if its too late…You should look into it.. :)

  • Anonymous May 26, 2012

    I apologize for the above comment…I was thinking Reebok not Skechers…Im sorry.

  • Anonymous May 28, 2012

    its very easy, an no you don’t need proof on the electronic form as long as you aren’t claiming more than $200 in purchase. I did mine online and it was fast and easy.

  • Anonymous May 29, 2012

    I don’t know why things have to be so difficult. I am hoping I filed my claim right. I guess time will show. I don’t have my receipt either. Just 3 pairs of useless shoes. I think my oldest daughter threw hers out, my youngest daughter had the good sense to not wear hers, and mine have a few miles on them. Good luck to everyone.

  • Anonymous May 29, 2012

    This isnt the only problem with these shoes. Apparently people are suffering from stress fractures and other serious injuries from these types shoes. I myself never had these shoes but I was looking into this for my friend’s wife.

  • Anonymous June 1, 2012

    I purchased 2 pr. of Sketchers which I still have but could not wearbecause my orthopeodic surgeon told me that was why my legs were giving me so much trouble. I expect a refund for both pair of shoes and a 75.00 Dr. bill. Susan Sasser ,815 Woodlawn park rd. ,McDonough, Ga. 30253. The shoes were 87.95 each pair. at a Sketchers Shoe Store.

  • Anonymous June 5, 2012

    Well, I hope Sketchers doesn’t stop making the Rockers, because I think they are great shoes. I bought mine discount from Ross’ for Less, so I never saw the advertising. They took a little while to get used to; it’s like walking on fat ridges. But once I did they felt quite comfortable, and they wear better than most every shoe I’ve ever had. But I still get the sense you could turn an ankle fairly easily in them, but I don’t run, so I’m not worried about that.

  • Anonymous June 6, 2012

    I have worn Skechers for a couple of years, every day for 8 1/2 hrs., 10 months out of the year. I am on my feet for that length each day. I have found that my calves are muscular and my posture much improved when wearing them.They helped with knee aches too. I do find that my feet and ankles ache when I take them off sometimes, not always. I bought the tone-ups when they first came out and they are too big but are still very comfortable, haven’t noticed any health advantages with them only that my feet don’t hurt when I wear them for long periods like flip flops do.

  • Anonymous July 1, 2012

    I purchased 2 pairs of Skechers at the store in St Augustine
    have worn just one pair. They always made me feel like I was going to fall over. I was glad to see the class action suite
    I applied for the refund but I was wondering when will they settle the suit and when will we get our money.

  • Anonymous July 2, 2012

    I bought 2 pr. of the tone up tennis shoes and two pair of the tone up sandals. I just want my money back. The shoes are comfortable but unsteady and I was always afraid to wear them because it was hard to walk and hold my balance.

  • Anonymous July 16, 2012

    How can we make this easier for us to get my refund. And where do you want me to return this still brand new shoes?

  • Anonymous July 16, 2012

    Where do you want me to send this still brand new shoes? Can’t you make this easier for us to refund our money?

  • Anonymous July 17, 2012

    i have had skechers and payless brand i am now having hip and leg problems…. i will buy different shoes and see… i have filed for the refund on two pair i bought…. we’ll see

  • Anonymous July 27, 2012

    I submitted online the required factsand i was wondering when i am going to get my money back. Nothing online that says they are paying up. Is this all boguss just like the sneakers?

  • Anonymous July 30, 2012

    Here is a direct link to the class action suit application web page. New users will be ask for your e-mail address to log on. If this doesn’t show up as a link that you can simply click on, then copy and paste it into your web browser’s address bar.

  • Anonymous July 30, 2012

    Here is a direct link to the class action suit application web page. New users will be ask for your e-mail address to log on. If this doesn’t show up as a link that you can simply click on, then copy and paste it into your web browser’s address bar.

  • Anonymous July 30, 2012

    Here is a direct link to the class action suit application web page. New users will be ask for your e-mail address to log on. If this doesn’t show up as a link that you can simply click on, then copy and paste it into your web browser’s address bar.

  • Anonymous July 30, 2012

    Sorry for the multiple posts. My browser said my posts had been rejected.

  • Anonymous August 4, 2012

    When will this be settled???

  • Anonymous August 14, 2012

    Yes – I filed months ago and the Settlement was made in August of last year. Are we ever going to see any money?

  • Anonymous August 15, 2012

    I also have permanent damage done to my feet from wearing these shoes. Theybwere fine for the first couple weeks and I work at a hospital where i am on myy feet all day long constantly walking. All of a sudden my feet were in extreme pain and i swear i thought i would not be able to walk properly again. I came to the conclusion that it was from these shoes. I now have plantar fascitis in my feet and permanent damage to the bone and structure of my feet. They SUCK. wish I knew about this before i bought them just in dec. 5 months thats all it took to ruin my feet. They owe alot more than just the buying price worse half price!!!

  • Anonymous August 17, 2012

    hello my name is Gary i tried to apply online for refund and i was never able to enter a pass word and then i clicked on “forgot password ” and entered my email and it said my new password would be sent to email address provided any way pass word never got emailed to me does any body know how to overcome this situation

  • Anonymous August 21, 2012

    I also bought several pairs, filed a claim and now when i want to look up for updates on my claim status i put in my email and my password and it states that its invalid so i click on forgot password and they send me a new password which doesnt work either, whats going on???

  • Anonymous August 21, 2012

    i have made several attempts to file for this claim and have been diverted at every turn. no response to e-mails and no satisfaction from phjone number provided. i have bought 2 pairs of the shoes at 70.$ per pair and a pair of the sandals bought at 30.$ . can you please help?

  • Anonymous August 31, 2012

    I bought the shape-ups because I liked everything about them. I learned the hard way, not to do steps when in the process of getting used to them. I rocked off the edge of the step and fell down the rest of the steps and ended up in the ER,with a broken ankle.I learned alot about them in the hospital,in Ph. Therapy,and other medical sources and they’re not so great.We took them back but I did,nt have the strength to go through a lawsuit.

  • Anonymous September 19, 2012

    i still have my shape ups they hurt my back when i had them on and i want my money back and more now i have a bad back over them shoes so i want more then just the money back that i paid for the shoes just the price i paid for the shoes is not going to cut it im in pain all the time now thanks SKECHERS

  • Anonymous September 22, 2012

    Hi,when will I get my check??????; I apply 5 months ago.

  • Anonymous September 26, 2012

    when will they send out the checks, i had bought 3 pairs last year …
    filled out the form a few month ago … never heard back ?
    or where can you get info on this ?

  • Anonymous October 11, 2012

    I filed a claim a few months ago and still waiting for a settlement for the 3 paid I bought. I submitted receipts.

  • Anonymous November 17, 2012

    I had 2 pairs but didnt wear them much as I didnt see any difference in them.I paid $100.00 a pair.I am also wondering about the refund since the case is settled already. I printed a copy of my claim form when I filed it on the federal trade commissions web site and also saved it on my computer in case of a problem.

  • Anonymous November 17, 2012


  • Anonymous November 23, 2012

    I bought a pair in 2010, walking like a normal person, I tip-over and sprang my ankle (what I thought was a sprang) well it ended up being major surgery. I had fraied my tendons, had 2 major ligament tears, was in a cast for 6 mos. Had to use a walker, crutches and a wheelechair. I have not worn the shoes since. My ankle will never be the same. I dont have mobility in the ankle. I can no longer do yoga due to no movement in the ankle.

  • Anonymous December 12, 2012

    OMG, Susan, I am so sorry to hear your story. I twisted my ankle wearing my Sketcher Shape-Ups while taking a walk back in August and my ankle still has not healed. I do not have insurance so I have not gone to the doctor, I was hoping it would heal itself. I can’t even wear a pair of heals anymore. Does anyone know if there is another lawsuit pending regarding injuries sustained while wearing these sneakers?

    • Paula March 16, 2014

      Davis & Crump Attorneys Gulfport, Ms
      and Wright & Schulte Vandalia, Ohio are handling an injury lawsuit for me. Just found them by accident and believe me I searched. broken ankle physical therapy hospital stays

  • sue December 31, 2012

    I filed a claim, where is my refund??

  • denice January 2, 2013

    I fell down a flight of stairs and broke my ankle tore my shoulder and obtained a severe pulled mucles in my back and neck, and had emergency surgery, and have pending surgeries,i have to have around the clock care, those shoes are dangerous,i even have it documented in my request for personal leave of absent that I submitted after I fell breaking my leg, I stated the shoes cause me to loose my balance and this was may of 2011, before I ever heard of a sketcher injury law suit. and they only wont to give me the minimum this is so not fair

  • Ronald January 6, 2013

    Show me the money – I filed when suite was first made known & have received nothing – 2 pair.

  • rebeccamoore January 9, 2013

    uh yeah I submitted my claim and have yet to see anything

  • Amber January 20, 2013

    My husband bought me a pair of Shape Ups and I wore them daily. Before getting them I had no feet or leg problems then after wearing them for a year my heels started having severe pain. Went to orthopedic doctor and was told I have Plantar Faciitis. Was given a shot and still had pain with continued use of shoes. Then I stopped wearing the Shape Ups and went back to regular tennis shoes with normal support and the heel pain stopped being so severe. I am so disappointed these shoes may have caused this issue. I love walking and I had to stop because of the pain. I am starting back again now that the pain is decreasing with normal athletic shoes.

  • Sallie January 29, 2013

    I too bought shape ups when they first came out. However, after wearing them everyday I started getting pain in my feet and back, I was told I was walking different and now I have to have a cane and a walker to assist me in walking.

  • Elaine February 1, 2013

    I want to mail in my claim form and I cannot get an address to mail it to. I tryed all links and read the pamplet and called the 866 phone #….nothing… NO U.S. mailing adress could I find

  • jane Ellis February 6, 2013

    when i heard about the shape-up sketchers I brought a pair at Wal-Mart after wearing the shoes for 2 weeks i started having pain in my legs. Up to the present moment I still having legs pain. I visit the opthorpedic doctor and he advised me to have knee replacement.

  • Robert Lucas February 8, 2013

    I was told 6 months ago that there would be no payouts untill Feb 2013 after severe cases were handled
    I had 3 pair

  • tim February 12, 2013

    i filed a claim but changed addresses since filing the claim. how do i update my adddress??

  • Catherine Cote February 13, 2013

    When is the settlement going to go into effect. Also I have changed my address since I filed what do I need to do?

  • SandraK February 20, 2013

    I purchased a few pairs of the shape-ups and toners. After wearing them off/on 6 months I had pain in my left leg for a few weeks. Then I felt something snap. The pain went away, but left me with a torn ligament! I haven’t received anything and looking to find a lawyer. Is there a law office I can call that is handling these medical claims?

  • Cat February 27, 2013

    Recently my ankle has been giving out on me and a pain in my hip never thought it would be my shape up’s after walking in them only for 30 min a day. I did not hear abou a refund until last week where do you go to fill out the form

  • Mary Jo Head March 8, 2013

    I too purchased 2pair of sketchers tone ups at JCPenny’s. I submited my claim as requested. No refund so far. Is this another purpatrated fraud? Where’s the money?

  • Ashley April 2, 2013

    On Skechers website: Notice: January 15, 2013

    Claims will not be paid until the settlement is given final approval by the Court. Final approval won’t happen until end of March, 2013 at the earliest. Then it will take a number of months to review claims and get checks into the mail. Payment may be further delayed by appeals. It will likely be late summer before checks are issued. Please check back for updates.

  • the fine print April 5, 2013

    Mary Jo, The time to file has not closed yet, plus the time period to file an appeal after judgment has been rendered has to pass as well ( usually 60 days) before any disbursement of claim funds can be made. Plus I am sure there will be a verification phase as well. So yep, as Ashley stated, no payments for months still.

  • LISA ANDERSON April 18, 2013


  • mary adams April 24, 2013

    I to filed a claim as did my daughter but our address has changed and I cannot find where to let this class action know to give the correct address.

  • Robin McVey April 27, 2013

    I have bought 2 pair of sketchers shape ups and have been so disappointed in the results. I can’t keep my balance when walking up stairs and have fell several times. The results in my opinion are null. where can I claim a refund?

  • ummm May 7, 2013

    claims are closed as of 4/18/13. And from the website “Claims will not be paid until the settlement is given final approval by the Court. Final approval won’t happen until end of March, 2013 at the earliest. Then it will take a number of months to review claims and get checks into the mail. Payment may be further delayed by appeals. It will likely be late summer before checks are issued. Please check back for updates.”

  • jennell May 9, 2013

    TO Mary Adams go to this site or http://www.skechersclass action and there will be a number and call them and they will update your information

  • jennell May 9, 2013

    I participated in the reebok settlement and the same process is in the sketchers settlement I am very sure that the checks will be mailed in July before the end of the month good luck to al who filed a claim not over 200.00

  • Petra Behrend May 14, 2013

    In my household we specifically bought scetchers 5 different colors and we bought them because of there claims. I never put 2+ 2 together but I fell alot while weating them, my mom also.

  • Peggy Pavek May 21, 2013

    Pls.tell me how to check the status of my claim.

  • jyinnj July 15, 2013

    Got my check today for around $70. I had 2 pair of shape ups and I had problems walking and driving in them. I actually donated them in a used sneaker bin at my gym even though they were like brand new!

  • obradella ellington July 15, 2013

    I got my check today.

  • matthew July 16, 2013

    How do I check my claim? Please let me know. Matthew Way 122 Elaine LN Clinton, NC, 28328

  • Sandy Ramdeo July 18, 2013

    My husband bought me a pair a couple years ago.. Since I started using the shoes I started getting this pain by my heel I never thought it was the shoes until recently I realized every time I used it the pain got more intense now the pain don’t want to go!!! When I get off the bed I’m in so much pain, when I get out the car it pains sometime I’m walking and my heel hurts so bad!!!!! Sorry I found out so late I need more than a refund!!!!

  • Lorraine Quintela July 18, 2013

    I just found out this week about the refund and by the website I am unable to file a claim. I too would like a refund. How may I proceed? Who may I contact? I will await your response. Thank you.

  • honny bobo July 19, 2013

    if you didnt get a check you should call 619-338-1102 you will talk to a live person

  • Jenn August 12, 2013

    I was wearing my shapeups hiking a mountain. End results i was outta commission for 5 months in 2011

  • Cathy J. Wisniewski September 18, 2013

    I’ve been a sketcher customer for a long time and I’m still comfortable using the other shoes I have bought in the past and I’m still going to be a sketcher customer. The shape ups was a bad thing but we didn’t die! Things can be fixed because being a believer in Christ I learned what forgiveness is, just pray on it and you’ll see.

    In Jesus name,

  • Georgeanne September 22, 2013

    I’ve been a sketcher user for a couple years myself but I have flat feet and the shoe caused me to lose my balance. I fell and broke my ankle and am now in a cast due to this shoe so i know first hand these claims are not false. Sketchers needs to be held accountable for injuries such as mine so more people can’t get hurt.

  • Tonya l. Giles September 23, 2013

    I had a storke, and I bought these shoes which I wore 3 times. And never wore them ever again. had to learn how to walk again, and these shoes did not help me. My cell number is (775)342-5583. Thank you.

  • Lucille Bruno September 24, 2013

    I have been wearing the sketcher sandals in work for 2 and a half years….I started having right leg pain but just attribute it to working 8 hours on my feet but since than I have been to a doctor for my leg pain and my left hip went out having to get 5 to 6 treatments within a 2 week period I stayed out of work for a few days as I couldnt work. I have since bought other shoes and have bought three pairs of the shape ups. So went to look for more and was told the sketcher sandal shapeups where taken off the shelves Did some research and wondering if these issues have to do with the shapeups

  • Tammy September 26, 2013

    I have filed a claim and received an email stating a check had been mailed out for the shape ups. I have not received any check and I have moved. how can a change my address or find out if someone stole the check!

  • Heather September 27, 2013

    I wore the shoes for a week n my arch stared to hurt soo bad well I finally flogged in the doctor then months later they gave up and sente to the foot doctor and I have to have foot surgery now the shoes Moved a bone that has to be removed now what do I do now? All because the shoes !

  • JOYCE L BRITE October 10, 2013


  • Henry vasquez October 22, 2013


  • Uella Harness November 12, 2013

    I have worn sketchers shape ups for several years. Was
    sent to Balance Clinic, was told the shoes was my problem,
    now am unable to work due to such back pain and problems. Need help.

  • Marybeth Rogers January 14, 2014

    First of all these shoes were god-awful ugly, and reading the reports from all of you of pain and back problems, etc, I’m glad I never bought into the hype.

  • Karen M January 28, 2014

    I bought a pair of these shapeups and while wearing them I broke my ankle I have had lots of pain, a boot, a cast then a boot and still pain no surgery because I refused that but am thinking that may have to happen. I have an attorney that keeps telling me “nothing yet we’ll contact you when we hear something” yea right well I may just persue this on my own.
    I think the statue of limitations is June 2014
    I hope no one else is having this many problems.

    • Debra March 10, 2016

      Have you ever heard back? I never heard anything……

  • Frances Cooper May 14, 2015

    I filed with this class action law suit but never received any money, did anyone else.

  • Irene Ceciliano July 8, 2015

    I signed up for the sketcher lawsuit through this site – I see it was settled in 2013 but i never got my refund/settlement. – I did move so not sure if they did not mail to new address – How do I find where my check is?

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