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Verizon Landline Customers Win Class Action Settlement

By Kimberly Mirando


VerizonA class action lawsuit settlement has been reached that will make it possible for Verizon landline customers to receive 100% refunds for unauthorized third-party charges they incurred between 2005 and 2012.

The Verizon third-party billing settlement will resolve a class action lawsuit alleging that Verizon billed its landline phone customers for charges from third-party companies that were not authorized by the customer (a practice known as “cramming”), in violation of federal and state law.

Verizon denies any wrongdoing, but has agreed to settle the class action lawsuit to avoid ongoing litigation.

“Unfortunately, cramming is widespread today because people often don’t even realize that they have been billed. Many consumers have been billed for months and even years for these third-party charges without even knowing it,” said one of the Plaintiff attorneys representing Verizon customers.

The Verizon third-party billing class action lawsuit settlement covers all Verizon landline customers nationwide (including individuals, businesses and local governmental entities) who were billed for third-party charges from April 27, 2005 through February 28, 2012. Class Members will be able to recover 100% of all money they paid in unauthorized third-party charges during that period by submitting a “Full Payment Claim” or recover a refund of $40 by submitting a “Flat Payment Claim.” Both forms will be available at and must be submitted by November 15, 2012. There is no dollar cap on the monetary recovery to be paid under the Settlement.

Some settlement Class Members may have a claim for hundreds or thousands of dollars in refunds from the Verizon third-party billing class action settlement. That’s why it’s important that Verizon landline customers take advantage of one of the benefits available to them under the class action lawsuit settlement, which provides a free summary of all third-party charges they incurred upon request.
The Settlement Administrator website,, is currently under construction but will be operational by March 9, 2012.


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Updated March 5th, 2012


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Please note: Top Class Actions is not a settlement administrator or law firm. Top Class Actions is a legal news source that reports on class action lawsuits, class action settlements, drug injury lawsuits and product liability lawsuits. Top Class Actions does not process claims and we cannot advise you on the status of any class action settlement claim. You must contact the settlement administrator or your attorney for any updates regarding your claim status, claim form or questions about when payments are expected to be mailed out.



  • Anonymous March 6, 2012

    How do you get the summary of Third Party Charges?

  • Anonymous April 28, 2012

    i learned absolutely nothing from this site. how do we find out where to get papers to file? thank you verizon for this site. nothing in this site is of any help. no wonder you -verizon- get in trouble

  • Anonymous April 28, 2012

    I agree with the previous comments. All I want is the third party charges and the claim form. Verizon has made it very
    diffcult to find this information.

  • Anonymous May 2, 2012

    how do i get a claim form to submit in order to file a claim and a summery of charges i was billed

  • Anonymous May 6, 2012

    Very simply… do I obtain a Claim Form?

  • Anonymous May 7, 2012

    i agree with all of these customers, how do you get the claim form, nowhere on these sites helps us. no wonder verizon is going down hill.

  • Anonymous May 7, 2012

    i am a customer as well for along time where is the claim for at thank you in advance

  • Anonymous May 8, 2012

    Got notice in mail today. Said to call 1-877-772-6219 or go to to request statement. Hope it helps. Gonna try it now.

  • Anonymous May 24, 2012

    I applied for third party summary of charges May 8th and it said that I should receive the summary in two weeks, but I haven’t received anything yet. I don’t think this is going anywhere. I’m hoping that they are just bogged in paperwork and behind. I’ll give it a little more time.

  • Anonymous June 14, 2012


  • Anonymous July 19, 2012

    About two years ago I called verizon re:my monthly bill as it kept going up and up I was suppose to have what they call abundle because I qualified as asenor for it ,it started at $79 for landphone and internet it is now 90+every month
    so how to we claim this and many other charges
    Do we all have to get a lawyer?

    Please tell us how to claim>>than ks you

  • Anonymous July 21, 2012

    i have been trying get summary of charges papers and claim application forms both by mail in april and again by email early in june i called the number given to request both sets of papers tothis day july 21 2012 i have gotten no response whatsoever what more do i need to do to get some response

  • Anonymous December 5, 2012

    When are we supposed to get the refund?

  • Walt August 26, 2013

    Whats going on the Verizon third party settlement the settlement date was 9 July 2013

  • Walt August 26, 2013

    Whats going on the Verizon third party settlement the settlement date was 9 July 2013

  • Walt August 26, 2013

    Whats going on the Verizon third party settlement the settlement date was 9 July 2013

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