Drivers report infotainment screens freezing, restarting or going dark.
Did your Volkswagen infotainment system screen freeze, become distorted or go blank while you were driving? If so, you may qualify to join a class action lawsuit investigation.
Complete the form on this page to verify your eligibility.
The MIB3 infotainment system has been incorporated into multiple models across the Volkswagen lineup. It is designed to control navigation, audio, smartphone connectivity and other important vehicle functions.
However, multiple reports indicate that the system may freeze, glitch or crash while the vehicle is in use. In some cases, this may leave drivers without access to critical information, including the speedometer, gas gauge and other dashboard features.
Now, drivers who experienced problems with their Volkswagen infotainment system are pursuing legal action through a Volkswagen class action lawsuit investigation.
Do you qualify?
Drivers who own or lease a Volkswagen vehicle and have experienced problems with the MIB3 infotainment system — including screen blackouts, screen distortion or system crashes — may qualify to participate in a Volkswagen class action lawsuit investigation.
Complete the form on this page to see if you may be eligible.
Fill out the form on this page for more information.
The law firm responsible for the content of this page is: Sergei Lemberg at Lemberg Law LLC; Wilton, CT; 203-653-2250; lemberglaw.com.
Which Volkswagen models have infotainment system problems?
Reports of infotainment system failures have surfaced in several Volkswagen models, including but not limited to:
Volkswagen Atlas (2023–2025)
- Instrument cluster blackouts
- Infotainment screens going blank or becoming distorted
Volkswagen Atlas Cross Sport (2023–2025)
- Infotainment screen blackouts
- Instrument cluster display failures
Volkswagen ID.4 (2021–2024)
- Infotainment system freezing
- Screens rebooting unexpectedly
- Touchscreen controls become unresponsive
Volkswagen Tiguan (2022–2024)
- Infotainment screen freezes
- Infotainment screen blackouts
- Repeated, automatic system reboots
Volkswagen Golf (Mk8) (2022–2024)
- Infotainment software glitches
- Display crashes
- Touchscreen controls become unresponsive
Drivers who experienced infotainment system failures may be eligible to pursue legal action against the manufacturer.
What drivers are saying about the Volkswagen infotainment system
Numerous drivers have taken to auto forums, news websites and social media platforms to share concerns about the infotainment system in their Volkswagen vehicles.
One driver described their experience after purchasing a new vehicle:
“I have become the recent owner of a brand-new 2024 Volkswagen Atlas. Literally, the second time I started it, the screen looked like a 1980s TV in need of adjustment of the rabbit ears.”
Another driver shared a similar issue on Facebook:
“My 2025 Volkswagen Atlas display went blank, park sensor stopped working. Called the dealership who said that I’m the 20th person to call about the same problem today.”
A Volkswagen Tiguan owner also reported problems with the digital dashboard:
“Not my first VW, but this is my first Tiguan (2024 SE). I love it so far, but had a weird issue yesterday with the dash screen behind the steering wheel where the mph is displayed. It froze while I was driving… This posed a safety concern as the speed was stuck at 3mph while I was on the highway.”
These reports reflect a small portion of the growing number of complaints from drivers who say their Volkswagen infotainment system screens have frozen, gone blank or malfunctioned while the vehicle was in use.
How to join the Volkswagen infotainment system class action lawsuit
If you purchased or leased a Volkswagen Tiguan, Atlas, ID.4, Golf (Mk8) or another Volkswagen model and experienced a blank, frozen or distorted infotainment screen, you may be eligible to participate in a Volkswagen class action lawsuit investigation.
To begin the process, complete the confidential form on this page. Your information will be reviewed by a legal professional who can determine whether you may have a claim.
Fill out the form on this page to see if you qualify for a free case evaluation.
See If You Qualify
Join a defective infotainment system class action lawsuit investigation
Filling out this form is quick and easy. It only takes a few minutes to see if you qualify.
After you fill out the form, an attorney(s) or their agent(s) may contact you to discuss your legal rights.
ATTORNEY ADVERTISING
The choice of a lawyer is an important decision and should not be based solely on advertisements.
PAID ATTORNEY ADVERTISEMENT: THIS WEB PAGE IS AN ADVERTISEMENT AND THE PARTICIPATING ATTORNEY(S) ARE INCLUDED BECAUSE THEY PAY AN ADVERTISING FEE. Top Class Actions is not a law firm, lawyer referral service, or prepaid legal services plan. We do not endorse or recommend any third-party claims processing company, lawyer, or law firm who participates in the network. We do not make any representation, and have not made any judgment, as to the qualifications, expertise, or credentials of any participating lawyer or processing group. No representation is made that the quality of the legal services or claims processing to be performed is greater than the quality of legal services or claims processing performed by other lawyers or claims processing group. The information contained herein is not legal advice. Any information you submit to Top Class Actions does not create an attorney-client relationship and may not be protected by attorney-client privilege because Top Class Actions is not a law firm. Instead, your information will be forwarded to an attorney(s) or their agent(s) or a claims processing firm for the purpose of a confidential review and potential representation if you qualify. You will only be contacted by an attorney(s) or their agent(s) in response to your inquiry if your initial information appears to qualify you for representation. If you are not contacted by an attorney(s) or their agent(s) within one week, you should consult another firm since all legal claims are subject to filing deadlines. All photos on this website are stock art and do not depict clients.
