Were you charged unfair rent payment fees?
Did you pay additional processing fees when paying your rent with a debit or credit card? Fill out the confidential form on this page to see if you qualify for a class action lawsuit related to improper rent fees.
When making rent payments using credit cards, debit cards, or electronic payment methods, tenants frequently encounter unexpected service fees, convenience charges and processing fees. Property managers and landlords commonly justify these extra fees as necessary to offset administrative expenses.
Tenants who have paid these types of charges may be eligible to participate in class action lawsuits seeking compensation for unlawful fees.
Do you qualify?
Were you charged a service fee by one of the following companies when paying rent with a debit card, credit card, or another form of electronic payment?
- Zillow
- Apartments.com
- JAMS
- PayRent
- ClearNow
- Innago
- RentCafe
You may qualify for a class action lawsuit for rental payment fees. Fill out the form to learn more.
Fill out the form on this page for more information.
Can landlords charge a convenience fee on rent?
Landlords and property management companies sometimes add service, processing or convenience fees when tenants pay rent with a credit card, debit card or other electronic methods. These charges are often intended to cover payment processing costs, merchant fees, or administrative expenses.
These service fees can apply whether you pay through a landlord’s website, a third-party platform or an app like RentCafe. While landlords may see these charges as necessary for covering costs, tenants often notice that small fees can add up over time, affecting monthly budgets and overall affordability.
However, these fees are subject to strict regulations at both state and federal levels
Are rent processing fees illegal?
The Federal Trade Commission (FTC) works to protect consumers from unfair or deceptive practices, including hidden or excessive service fees in rental transactions.
Under federal guidelines, landlords and property managers must clearly disclose any service or convenience fees tied to rental payments. Undisclosed, misleading or excessive processing fees may violate FTC regulations.
At the state level, laws vary, but many states have consumer protection rules that:
- Limit how much landlords can charge in processing fees
- Require clear disclosure of rental-related charges
- Prohibit certain administrative or “junk” fees
- Mandate that a fee-free option be offered
Renters who were surprised by convenience or service fees — or charged more than expected — may have legal options available.
How to join a rent payment fee class action lawsuit
If you paid a processing fee for using a debit or credit card to pay rent or a convenience fee for paying online, you may be able to join a lawsuit for improper rent fees. This includes renters who made payments through companies such as:
- Zillow
- Apartments.com
- JAMS
- PayRent
- ClearNow
- Innago
- RentCafe
To get started, share your experience using the confidential form on this page. Your information will be reviewed to help determine whether you qualify.
Fill out the form on this page to see if you qualify for a free case evaluation.
See If You Qualify
Join a rent payment fee class action lawsuit investigation
Filling out this form is quick and easy. It only takes a few minutes to see if you qualify.
After you fill out the form, an attorney(s) or their agent(s) may contact you to discuss your legal rights.
ATTORNEY ADVERTISING
The choice of a lawyer is an important decision and should not be based solely on advertisements.
PAID ATTORNEY ADVERTISEMENT: THIS WEB PAGE IS AN ADVERTISEMENT AND THE PARTICIPATING ATTORNEY(S) ARE INCLUDED BECAUSE THEY PAY AN ADVERTISING FEE. Top Class Actions is not a law firm, lawyer referral service, or prepaid legal services plan. We do not endorse or recommend any third-party claims processing company, lawyer, or law firm who participates in the network. We do not make any representation, and have not made any judgment, as to the qualifications, expertise, or credentials of any participating lawyer or processing group. No representation is made that the quality of the legal services or claims processing to be performed is greater than the quality of legal services or claims processing performed by other lawyers or claims processing group. The information contained herein is not legal advice. Any information you submit to Top Class Actions does not create an attorney-client relationship and may not be protected by attorney-client privilege because Top Class Actions is not a law firm. Instead, your information will be forwarded to an attorney(s) or their agent(s) or a claims processing firm for the purpose of a confidential review and potential representation if you qualify. You will only be contacted by an attorney(s) or their agent(s) in response to your inquiry if your initial information appears to qualify you for representation. If you are not contacted by an attorney(s) or their agent(s) within one week, you should consult another firm since all legal claims are subject to filing deadlines. All photos on this website are stock art and do not depict clients.
