By Lori Waite  |  March 31, 2025

Category: Lawsuits to Join

Fraudulent debt services: Who’s affected?

young asian woman cover her head after stressed with monthly bill expenses and credit card debt.
(Photo Credit: Pormezz/Shutterstock)

Did a credit repair, debt consolidation or debt settlement company make false promises or charge you before providing services? You may have a legal claim under the Credit Repair Organizations Act. Fill out the form to learn more.

Many consumers fall victim to deceptive credit repair, debt consolidation and debt settlement companies. Some of these companies make false promises, charge for services that are never completed or charge before the work begins, leaving individuals in worse financial shape.

The Credit Repair Organizations Act (CROA) was enacted to protect consumers from fraudulent and deceptive practices in the credit repair industry. This federal law sets strict guidelines for credit repair companies, prohibiting false claims, upfront fees and misleading promises. Companies that violate these regulations can face legal consequences, and consumers harmed by these practices may have the right to seek compensation. Understanding these violations can help individuals recognize when their rights have been infringed.

Examples of Credit Repair Organizations Act violations include:

  • Promised to perform services that they could not
  • Made verbal promises that conflicted with the written contract
  • Claimed to be able to change accurate information on credit reports to improve scores
  • Charged for services that were never rendered
  • Charged fees before performing any services
  • Failed to provide a written contract at the time of hiring

Despite the illegality of such actions, some credit repair companies, debt consolidation companies and debt settlement companies continue to operate in allegedly deceptive ways.Under the Credit Repair Organizations Act, those harmed by deceptive practices may have legal recourse. A qualified attorney can help hold unethical companies accountable and seek compensation for financial harm.

Do you qualify?

If you hired a debt consolidation company, credit repair company or debt settlement company within the past 4 years, you may be able to take part in a Credit Repair Organizations Act lawsuit investigation. If you worked with any of the following companies, please share your story using the form on this page:

  • Freedom Debt Relief
  • National Debt Relief
  • Beyond Finance
  • ClearOne Advantage, LLC
  • Americore Funding, LLC
  • United Credit Education Services

Fill out the form on this page for more information.

Understanding the Credit Repair Organizations Act protections

The Credit Repair Organizations Act (CROA) is a federal law enacted to safeguard consumers from unscrupulous practices by credit repair companies and prevent them from falling victim to credit repair scams or debt relief scams. This legislation establishes a comprehensive framework to regulate the operations of these organizations, ensuring transparency and accountability.

When operating in compliance with the CROA, credit repair organizations can assist consumers in disputing inaccuracies on their credit reports. However, it is crucial to note that these organizations are only permitted to provide services that consumers could legally perform themselves. The CROA does not grant credit repair organizations any special privileges or powers beyond what individuals can accomplish on their own.

One of the primary services offered by credit repair organizations is communicating with the three major credit reporting agencies – Experian, Equifax, and TransUnion – to dispute and rectify erroneous information on consumers’ credit reports. While consumers have the legal right to engage directly with these agencies, some may find the process confusing, overwhelming or time-consuming. In such cases, hiring a credit repair organization can alleviate the burden and streamline the dispute process.

Under the CROA, credit repair organizations are mandated to clearly disclose that they cannot perform services that the client cannot undertake themselves. This regulation ensures transparency and prevents credit repair companies from misleading consumers into believing that hiring them will achieve impossible tasks related to credit reporting. For instance, credit repair organizations are prohibited from advertising or claiming that they can alter accurate information on a credit report.

The CROA further protects consumers by prohibiting credit repair organizations from charging fees before rendering their services. Legally, these organizations can only bill clients on a monthly basis after services have been provided or on a per-item basis for each correction made to a credit report. This provision safeguards consumers from being charged upfront for services that may never be delivered.

The CROA also requires these organizations to establish written contracts with their clients. Failure to provide a written contract, even if billing practices are otherwise compliant, may constitute a CROA violation.

Overall, the Credit Repair Organizations Act serves as a crucial consumer protection measure, regulating the practices of credit repair organizations and ensuring transparency and accountability.

The cost of debt consolidation fraud

Individuals facing financial hardship often turn to debt consolidation or debt settlement companies as a potential solution. Unfortunately, many of these consumers have already endured prolonged periods of poor credit ratings or low credit scores, leaving them in a precarious financial situation. Compounding their struggles, some may have even fallen victim to deceitful credit repair scams, further exacerbating their financial woes.

Unscrupulous credit repair organizations may exploit the desperation and vulnerability of these consumers, allegedly charging exorbitant fees for services they have no intention of providing. Such unethical practices can result in further financial harm, leaving them in an even more dire predicament.

In the most egregious cases, fraudulent credit repair organizations may misuse consumers’ credit information for nefarious purposes, potentially exposing them to the risk of identity theft. The consequences of identity theft can be far-reaching and devastating, often requiring years of effort to rectify the damage to one’s credit score and financial standing.

While the road to recovery from debt consolidation fraud can be arduous and time-consuming, seeking the counsel of a qualified attorney can be a crucial first step in protecting one’s financial interests and credit standing. Depending on the circumstances, victims may be able to join a Credit Repair Organization Act class action lawsuit, potentially entitling them to compensation for the damages incurred.

Join a debt consolidation company lawsuit investigation

If you believe you experienced a CROA violation, consulting a qualified attorney can be the first step in protecting your finances and credit. You may be eligible to take part in a class action lawsuit seeking compensation.

See If You Qualify

Join a fraudulent credit repair services class action lawsuit investigation

Filling out this form is quick and easy. It only takes a few minutes to see if you qualify.

After you fill out the form, the attorneys who work with Top Class Actions may contact you to discuss your legal rights.

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