Employee happiness survey overview:
- Who: Software company BambooHR has publicly released its database of employee Net Promoter Scores for the first time.
- Why: The company has been collecting data on the happiness of employees in different industries since January 2020 through June 2023.
- Where: Nationwide.
Employees in 2023 are unhappier than they have ever been before, according to employee survey data disclosed earlier this month by software company BambooHR.
Per the data, happiness among employees has steadily decreased at a rate of 6% from the beginning of 2020 through the present day, according to BambooHR, which is referring to the period as the “Great Gloom.”
“As employees become unhappier, volatility — or how happiness varies from month to month — is steadily decreasing as well,” the company said.
A decrease in happiness has been especially prominent in 2023, with employee Net Promoter Scores — a database kept by BambooHR from January 2020 through June 2023 — showing there has been a drop of 9% since January.
The decline since January represented a rate that is 10 times faster than that of previous years, according to BambooHR.
“Today, employees experience less extreme highs and lows than ever before. Most simply accept that morale is getting worse,” the company said.
Survey results echo recent Gallup survey that showed 80% of Americans are dissatisfied with way things going
The release marks the first time BambooHR has chosen to make its database of employee Net Promoter Scores public, according to the company, which said the data mirrors a recent Gallup survey that showed 80% of Americans are dissatisfied with the way things are going in the U.S.
The Gallup survey — which is from July — revealed that job satisfaction in total has dropped by 8% since 2019, according to BambooHR.
When broken down by industry, data showed employees in the construction industry are the happiest. Happiness amongst workers in the tech sector is reportedly “plummeting” fast, however.
“Beyond industry-wide financial stumbles, unpopular return-to-office mandates may be to blame,” BambooHR said.
BambooHR noted that workers in the finance industry have “managed to remain nimble,” while staff shortages in the restaurant and food-and-beverage industries have begun putting pressure on employers to raise their wages.
Employee happiness is also steadily improving amongst workers in the travel and hospitality industry, according to data, which conversely found educators feel “overworked, underpaid, and underappreciated.”
Workers in the healthcare industry are the most unhappy, according to BambooHR, which noted healthcare employees are more likely to “commit to a values-driven employer who prioritizes high-quality, patient-centered care.”
In other news involving job satisfaction, a survey released in June by the nonpartisan nonprofit group The Conference Board found workers are more satisfied than ever before due to flexible work arrangements and a tight job market.
Has your happiness at work increased or decreased since the start of the year? Let us know in the comments.
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5 thoughts onEmployee happiness at all-time low, survey finds
This article speaks for a lot of people
Returned to work 2021 .. Noticed immediately, was a target for sabotage/discrimination. (Kept track of all instances). Did report this, since even the corporate supervisor (knows my work ethic) advised me to do so.
Am well aware Of the “At Will” Employer/Employee
relationship. That being said, abuse of title certainly is a concern.
Obviously, was mistreatment to others in the past. Would be a disservice not to call out and prevent mistreatment by those in the future.
I worked for an Insurance agency for 11 years and absolutely hated it after 8 years. If you don’t have a huge bank account or go to the high class places , you were basically disposable. Due to COVID I was diagnosed with anxiety and depression and brought in a note from my doctor. I asked to work from home. After almost a year at home, and back surgery, they decided that they don’t have FMLA and they had to let me go! They loved to preach “WE ARE ONE BIG FAMILY”!
I literally hate my job. Not because I can’t perform my job duties but because Corporate America is a Corporate Plantation aka Modern Day Slavery. Most corporations are leaning more towards salary employees rather than hourly so that they can require the same production of work without having to pay for the extra hours needed to keep up with that production. The turnover rates are ridiculously high due to corporate greed and unwillingness to pay employees a liveable wage in the states which they live. The systems used in these corporations are 80’s outdated systems and opposed to updating their systems to accommodate a modern world, they’d prefer to whip the lash on the backs of their employees to work harder while solving issues themselves that could easily be resolved with a better system. I hate it!!
Walmart made it extremely hard to continue to work for them. I was grossly under paid for the position I was in for their customer service. They can get away with all kinds of abuse making it seem that things were my fault. They claimed the work on the front end wasn’t enough and done poorly. My customers said different. They constantly made praise over the work I did. They also said walmarts employees are treated unfairly. I think I have ligit reason for major compensation from this cult driven shameful company.