Dominic Rivera  |  November 13, 2013

Category: Labor & Employment

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911 Operators File Class Action Lawsuit Claiming NYPD Overworks Them

By Dominic Rivera

 

911 operators overworked by NYPDA group of 911 operators has filed a class action lawsuit against the New York City Police for allegedly making them overwork until they get sick and then going after anyone who takes a sick day.

The lawsuit’s lead plaintiff, Cynthia Hill, says the NYPD breached a collective bargaining agreement by requiring “excessive double-shifts back-to-back.” The NYPD allegedly required operators to work double 8-hour shifts three times a week between May and July. In July, the class action lawsuit says operators had to work two 12-hour shifts every week.

“Plaintiffs work in a demanding, high stress environment where every call counts and can be the difference, literally, between life and death,” the class action lawsuit says. “This schedule threatens not only the health of individual operators but all those who depend on the city’s emergency response system.”


The NYPD 911 operator class action lawsuit enumerated a series of complaints like “frequently and arbitrarily” cancellation of accrued sick leave and intimidating those who tried to use it.

Operators who call in sick were allegedly subjected to “immediate reprisals” which could be cancellation of sick days, delay or denial of Family Medical leave, and hit with more overtime.

The class action lawsuit even claims that supervisors hid operators’ clock-out-sheets and were required to answer calls even during meal breaks.

Because of the high stress job of being an operator, the class action lawsuit says that a number of operators have allegedly collapsed from exhaustion while doing their work and had to be removed from the call center by paramedics.

The plaintiffs are seeking  for damages for gender and race discrimination, 1st Amendment violations, labor violations and breach of contract.

The class action lawsuit names Mayor Bloomberg and Police Commissioner Ray Kelly as defendants, along with a number of high-ranking NYPD officers who oversee the call center employee.

The case is Cynthia Hill, et al. v. The City of New York, et al., Case No. 1:13-cv-06147, in the U.S. District Court for the Eastern District of New York.

Being forced to work overtime, off the clock or through meal breaks without pay is against the law. If you believe you were a victim of employment law violations, you have rights. Learn more and obtain a free case evaluation at the Wage & Hour, Overtime Pay Class Action Lawsuit Investigation.

 

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