Drunk Elephant issues product recall due to ingredient mix-up

Drunk Elephant recall overview: 

• Who: Drunk Elephant is recalling certain lots of its skincare products.
• Why: The company says there was an ingredient mix-up with the products.
• Where: The Drunk Elephant recall is active in the United States.

Luxury skincare brand Drunk Elephant is issuing a voluntary recall for certain lots of its skincare products due to an ingredient mix-up.

Drunk Elephant issued the recall on its website. It applies to certain lots of its Beste No. 9 Jelly Cleanser, Protini Polypeptide Cream, and Lala Retro Whipped Cream, including sample packettes of Lala found inside O-Bloos Rosi Drops cartons. 

The company says the recall is due to an ingredient mix-up during production that compromised the formulation of specific batches.

Customers with affected products are advised to stop using them immediately. 

Drunk Elephant details issues with affected products:

• Beste No. 9 Jelly Cleanser: Affected batches contain an unlisted preservative, Microkill COS, which could trigger temporary skin reactions in individuals with sensitive skin, the company says.
• Lala Retro Whipped Cream: Certain lots contain an unlisted surfactant, Mirataine CBS, and lack preservatives, potentially allowing microbial growth. Some products were found to contain Candida parapsilosis, a yeast that may increase infection risks, particularly in individuals with compromised immune systems or skin conditions, Drunk Elephant states.
• Protini Polypeptide Cream: Similar to Lala Retro, affected lots contain the surfactant Mirataine CBS and lack preservatives, with some samples found to harbor bacteria from the Klebsiella and Enterobacter genera. These bacteria are generally harmless but can cause rare infections in vulnerable individuals, the Drunk Elephant recall says.

Drunk Elephant is offering full refunds and product replacements to affected customers. Affected products can be returned using a prepaid shipping label, and refunds or replacements will be issued after lot code verification, the company states.

In June, Suntegrity — a company that makes skin care and sunscreen products — recalled nine lots of its foundation containing sunscreen as they may be contaminated with mold.

What do you think of the allegations in this Drunk Elephant class action? Let us know in the comments.

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