Audible class action claims credits unlawfully expire after 1 year

Audible class action lawsuit overview: 

• Who: Jonathon Hollis filed a class action lawsuit against Audible Inc. 
• Why: Hollis claims Audible issues credits that unlawfully expire after one year in violation of Washington state law. 
• Where: The class action lawsuit was filed in Washington federal court. 

Audible issues credits that expire one year after consumers receive them, which violates Washington state law, a new class action lawsuit alleges. 

Plaintiff Jonathon Hollis’ class action lawsuit claims credits Audible issues to buy audio titles are considered gift certificates under Washington law and do not meet the “narrow exceptions” that would allow them to expire. 

“Consumers are often unable to use the credits that Audible promised, and lose their valuable credits before having a chance to use them. This is illegal,” the Audible class action says. 

Hollis wants to represent a nationwide class of consumers who paid for Audible credits that expired. 

Consumer unable to use all Audible credits before expiration, class action claims

Hollis claims he was unable to use all of the Audible credits that came with his purchase of an Audible Premium Plus membership. 

“Over the past six years, Mr. Hollis paid for multiple credits (via his Audible membership) that illegally expired before he could use them. As a result of the illegal expiration, he lost the value of those credits,” the Audible class action claims. 

Hollis argues he faces an “imminent threat” of future harm absent an injunction against Audible, given he would be willing to purchase Audible credits in the future but cannot depend on Audible “honoring its credits without expiration dates.”

The complaint brings claims under quasi contract, the Washington Consumer Protection Act and Washington’s Gift Certificate Law. 

The plaintiff demands a jury trial and requests declaratory and injunctive relief and an award of all available forms of recovery, including damages, restitution and other equitable relief.

A consumer filed a separate class action lawsuit against Audible in June 2023 over claims the company automatically assesses monthly or yearly charges without properly disclosing an auto-renewal policy. 

Have you paid for Audible credits that expired? Let us know in the comments.

The plaintiff is represented by Jonas Jacobson of Dovel & Luner, LLP. 

The Audible class action lawsuit is Hollis, et al. v. Audible Inc., Case No. 2:24-cv-01999, in the U.S. District Court for the Western District of Washington.

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