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A class action lawsuit claims that the NuWave’s countertop ovens have plastic covers that are susceptible to cracking after even minimal or normal use.
The NuWave class action lawsuit was filed by Kiana Horn, who says the domes are prone to cracking and shattering because of a design defect.
Horn goes on to state that NuWave is aware of the problem, but has not attempted to remedy the large-scale problem.
Allegedly, NuWave requires customers to pay for replacements covers for their NuWave ovens, as opposed to covering the cost or recalling the item.
The NuWave cracking dome class action lawsuit says that Horn and other customers were financially injured by the defective NuWave domes, and by NuWave’s failure to fix the problem because had they known that the ovens were defective, they would not have purchased them or would not have paid as much as they did.
Horn explains that the covers, or domes, of the NuWave ovens are essential to the function of the device. She says that without the covers, the ovens do not cook food, they do not retain heat, and they are not safe to use.
In addition to financial injury, the defective NuWave ovens allegedly pose a risk of physical injury to customers, because the cracked domes may “emit heat, steam, or hot oil that can cause burns or other injuries,” says Horn.
Allegedly, NuWave advertises that the countertop ovens, including the domes, are free from defects and are safe to use, touting that the domes are dishwasher safe. According to Horn, these representations of the products constitute express warranties.
However, the device allegedly is not as durable and high-quality as advertised.
The NuWave oven class action lawsuit says that when customers complain about the cracked dome, the company tells customers to upgrade from the Standard Dome to the newer and more expensive Power Dome.
However, the NuWave countertop oven class action lawsuit states that just like the Standard Dome, the Power Dome possesses the cracking detect.
Allegedly, the Power Dome does not live up to its advertisements that it is “shatter resistant” and that it “uses similar technology applied in the manufacturing of jumbo windshields and NASA spaceships.”
Horn goes on to say that NuWave does not allow its customers to take advantage of the one-year warranty on its product to get a replacement dome, requiring them to pay out-of-pocket for a new dome.
Have you experienced problems with the NuWave oven? Let us know in the comment section below!
Horn is represented by Hassan Zavareei and Matthew W. Lanahan of Tycko & Zavareei LLP, by Melissa S. Weiner and Joseph C. Bourne of Pearson Simon & Warshaw LLP, and by Jeff Ostrow and Jonathan M. Streisfeld of Kopelowitz Ostrow Ferguson Weiselberg Gilbert.
The NuWave Oven Cracked Dome Defect Class Action Lawsuit is Kiana Horn v. NuWave LLC, Case No. 2:19-cv-07955, in the U.S. District Court for the Central District of California, Western Division.
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315 thoughts onNuWave Class Action Says Oven Domes Shatter
We bought our NU Wave a long while ago. Our dome cracked from top to bottom, but didn’t think much of it. So we purchased another one. Now we are having issues with the extension cord on our heating element. My husband googled it and the lawsuit came up. Please add us to the lawsuit. Thank you!
We have have had this product for 2 years. When using it the other day saw that th lid was cracked from bottom to top. It was not dropped and didnt understand how it happened. Then did a google search for replacement part. The information about a class action and the lid being defective popped right up. That explained everything.
My NUWAVE POWER DOME has cracked
I need to be added to this lawsuit
I’ve had my nuwave oven pro plus for over a year and the dome did crack a few weeks ago. Please add me to this lawsuit. Nuwave customer service refused to help me. I will not pay the ridiculous amount to replace the dome!
My dome also cracked. Please add me to the lawsuit.
I have bought six through my life and I have four of them
right now that have the Domes cracked
I have contacted a nuwavecompany many times in order to just see if they can give me a replacement for free because this is a defect and that is their fault because that was the advertised when I read information in order to go ahead and buy them. I have already signed to this lawsuit but if you don’t have a record please sign me in my phone is 843-696-0156 which must be in your records when I apply for the lawsuit years ago please contact me you do have my email. I really appreciate anything that you can do for all of us going through this situation and the company does not respond. And thank you for your representation.
I had to invest in Amazon to buy at least one and it was very. Very expensive..