Emily Sortor  |  November 1, 2019

Category: Food

Ben & Jerry's ice cream storeA class action lawsuit alleges that Ben & Jerry’s ice cream is made from dairy not sourced from “happy cows” as advertised, but with milk from factory farms.

The Ben & Jerry’s class action lawsuit was filed by James Ehlers who says he purchased a range of Ben & Jerry’s products believing them to be sourced from “happy cows.” Allegedly, he discovered later that the dairy in the products was not sourced as advertised.

The Ben & Jerry’s lawsuit says that before its acquisition by Unilever, Ben & Jerry’s was an independent company based in Vermont. Allegedly, its popularity grew because customers were attracted to the brand’s connection to Vermont dairies and the local economy.

The Ben & Jerry’s happy cows class action lawsuit goes on to state that in 2000, an operation of Unilever acquired Ben & Jerry’s. According to the Ben & Jerry’s class action lawsuit, this acquisition ensured the company was no longer the independent business that customers had grown to love. Furthermore, this acquisition allegedly changed the management and process of manufacturing Ben & Jerry’s ice cream.

The Ben & Jerry’s dairy sourcing class action lawsuit notes that now, neither Ben Cohen or Jerry Greenfield have any role in the company’s day-to-day management, though their images are still prominently presented on Ben & Jerry’s packaging. 

Additionally, the operations are allegedly no longer in line with the values of social and environmental consciousness, says the Ben & Jerry’s class action lawsuit. The milk and cream for the ice cream are reportedly no longer sourced exclusively from Vermont dairies that are part of a “Caring Dairy” program ensuring the welfare and health of the animals.

Instead, most of the dairy allegedly comes from large factory farms that do not participate in the Caring Dairy program. Only a small portion of the milk used in Ben & Jerry’s ice cream is reportedly produced in the small, socially and environmentally conscious farms.

The Ben & Jerry’s class action lawsuit goes on to say that nonetheless, Unilever advertises that Ben & Jerry’s uses milk from “happy cows.”

According to Ehlers, Unilever intentionally misleads customers into thinking that Ben & Jerry’s products are sourced differently than they really are because Unilever is aware that Ben & Jerry’s original values of social and environmental responsibility were key to its rise in popularity.

Allegedly, Unilever falsely advertises Ben & Jerry’s to appeal to the values of its customers. Ehlers says that many customers would not have purchased the ice cream had they known that the milk was not from “happy cows.” Additionally, Ehlers claims that customers were financially injured by Unilever’s false advertising because customers pay a premium for Ben & Jerry’s, which costs significantly more than other ice cream brands.

Have you purchased Ben & Jerry’s ice cream? Do you care where the dairy is sourced? Let us know! 

Ehlers is represented by Joshua L. Simonds of The Burlington Law Practice PLLC and by Kim E. Richman of Richman Law Group.

The Ben & Jerry’s Ice Cream Class Action Lawsuit is James Ehlers v. Ben & Jerry’s Homemade Inc., et al., Case No. 2:19-cv-00194-cr, in the U.S. District Court for the District of Vermont. 

UPDATE: On Jan. 13, 2020, the parent company of Ben & Jerry’s ice cream, wanted a class action lawsuit dismissed that alleges the milk used in their products is from factory farms and not “happy cows.”

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547 thoughts onBen & Jerry’s Class Action Says Ice Cream Isn’t Made From ‘Happy Cows’

  1. Debra says:

    Add Me

  2. Margaret Warren says:

    Please add me. No more chocolate fudge brownie for me.

  3. Stephanie Sousa says:

    Please add me

  4. Veronica Duffy says:

    Please add me as well

  5. Ben Johnson says:

    Add me to this

  6. Denise Esser says:

    Always thought Ben and Jerry’s was the socially conscious company….names like “Cherry Garcia” makes you remember the old Hippie Days when our environment mattered…they are taking advantage of that? Have 4 pints in the freezer right now, and YES where my food is sourced matters to me. Add me!

  7. Jenni says:

    We bought Ben & Jerry’s because we thought that the dairy was from cows that were treated well…we figured that was why it cost so much more! Add me!

  8. Alicia Jones says:

    Add me

  9. April Embick says:

    Oh that’s great this whole time you go thinking you are paying more for the fact they are required for the special Vermont regulations from that state’s dairy and now I find out it is now just regular ice cream anymore. Yep, not buying anymore it’s stupid that I am paying top price to another big company to rake in the bucks for fooling the consumer. Never knew a big company took it over. Back to generic if it’s pretty much the same ice cream that is in their containers.

  10. Kasey Breuier says:

    It’s so sad that companies lie like this. Between Tillamook and now Ben & Jerry’s, I’m going to have to think more about where my money is going. Please add me.

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