This settlement is closed!
Please see what other class action settlements you might qualify to claim cash from in our Open Settlements directory!
UPDATE 2: On Sept. 25, 2020, Top Class Actions viewers started receiving checks in the mail from the ASUS laptop class action settlement worth as much as $110. Congratulations to everyone who filed a claim and got PAID!
UPDATE: The ASUS Laptop Class Action Settlement was granted final approval on June 22, 2020. Let Top Class Actions know when you receive a check in the comments section below or on our Facebook page.
A settlement worth $12 million has been reached to settle claims that ASUS laptops are equipped with defective batteries.
The settlement benefits consumers who purchased an ASUS Rog Strix GL502VS or GL502VSK laptop between May 4, 2014 and Nov. 19, 2019.
Plaintiff Joseph Carlotti filed his ASUS class action lawsuit in May 2018, alleging that laptops manufactured by the company were equipped with a faulty battery that caused power problems and overheating issues.
Carlotti reportedly experienced the defect after purchasing his laptop for a two month trip abroad. During that time, he allegedly felt heat emanating from the laptop and experienced poor graphics. Even after repairs and replacement, Carlotti says he continued to experience the defect which rendered the laptops inoperable.
The ASUS class action lawsuit claimed that the defective battery results in several consequences such as battery draining even when the laptop is plugged in, performance issues while on low battery, and degradation of the battery.
In mid-2019, ASUS agreed to a $11.9 million settlement to resolve the claims against them. The company did not admit any wrongdoing by settling the ASUS class action lawsuit.
Under the settlement, Class Members can receive either a cash payment of up to $110 or an ASUS credit certificate worth up to $210.
The settlement also establishes an extended warranty for ASUS Rog Strix GL502VS laptops. More details regarding the extended warranty are available in the “Potential Award” section below.
In order to benefit from the settlement, Class Members need to file a valid Claim Form by April 3, 2020. The deadline for exclusion and objection is also April 3, 2020. The final approval hearing for the settlement is scheduled for April 30, 2020.
Who’s Eligible
Consumers who purchased an ASUS Rog Strix GL502VS or GL502VSK laptop between May 4, 2014 and Nov. 19, 2019.
Potential Award
Cash payment up to $110 or a credit certificate up to $210. Consumers who sent a complaint to ASUS before March 19, 2019 will automatically receive a credit certificate. These consumers do not have to submit a Claim Form to receive the credit but must file a claim in order to receive cash payments.
Extended Warranty for ASUS Rog Strix GL502VS laptops. Repairs under warranty will be available through three years after the laptop purchase date, 90 days after final approval of the settlement, or 180 days after a prior replacement of the internal power supply and/or power adapter (whichever is latest). Consumers can obtain a qualifying repair by contacting ACI technical support at their toll-free number: 1-888-678-3688.
Proof of Purchase
N/A
Claim Form
NOTE: If you do not qualify for this settlement do NOT file a claim.
Remember: you are submitting your claim under penalty of perjury. You are also harming other eligible Class Members by submitting a fraudulent claim. If you’re unsure if you qualify, please read the FAQ section of the Settlement Administrator’s website to ensure you meet all standards (Top Class Actions is not a Settlement Administrator). If you don’t qualify for this settlement, check out our database of other open class action settlements you may be eligible for.
Claim Form Deadline
4/3/2020
Case Name
Carlotti, et al. v. ASUS Computer International, et al., Case No. 4:18-cv-03369, in the U.S. District Court for the Northern District of California
Final Hearing
6/11/2020 UPDATED
Settlement Website
Claims Administrator
Carlotti v. ASUS Computer International, Inc. Claim Administrator
1650 Arch Street, Suite 2210
Philadelphia, PA 19103
Info@ASUSLaptopSettlement.com
1-844-263-6122
Class Counsel
Adam Gutride
Seth A. Safier
GUTRIDE SAFIER LLP
Jason Rathod
Nicholas A. Migliaccio
Esfand Nafisi
MIGLIACCIO & RATHOD LLP
Defense Counsel
Luanne Sacks
Michele Floyd
Robert B. Bader
Jacqueline Young
SACKS RICKETTS & CASE LLP
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64 thoughts onASUS Laptop Class Action Settlement
I purchased a laptop (which they gave me a notebook) in March 2023. I’ve sent it in 2ce for repair, and came back not fixed at all!! Now they want to replace it with something in the warehouse!! And mind you, it will NOT be new!!! Any help please!!!!!
I am dealing with the same thing! What do I do?
If you get a payment check you are lucky
Still waiting for my payment. Filed a claim. Nothing. Wish I could be helped out with this.
My emails are never answered.
I did not get any money and had proof
I too have filed a claim and have not heard anything nor received any money.
I filed a claim…got nothing so far!!
Nothing here..
Checks are being mailed now I got 110
Are you serious? I was wondering whatever became of these checks. I really hope they are sending checks today. We are really struggling due to this covid virus mess. This would help so much. Thanks for posting that you received yours. GOD BLESS !!!
I Haven’t Received my Check Either