Did you have a 4G phone and paid for 4G services from Cricket Wireless at any time from 2012-2013?
If you were a Cricket Wireless customers from 2012-2013 and had a 4G phone while paying for 4G services at one the states listed below, you may qualify to join this investigation:
- New Jersey
- New York
- Washington State
- Washington, D.C.
- Any metro area
Cricket Wireless LLC is facing allegations that it misled consumers by falsely advertising it could provide customers with unlimited 4G/LTE services at a time when actual coverage was limited to certain regions.
In order to capitalize on consumers’ desire to use their cell phones to download media quickly, Cricket reportedly began offering a 4G/LTE service plan at a higher rate than their basic plan.
In order to use this service, customers were required to purchase a 4G/LTE-capable phone from Cricket, such as the Samsung Galaxy S3/S4, which could cost anywhere from $399-$599.
After purchasing the 4G/LTE-capable phone and subscribing to the more expensive 4G/LTE plan, many Cricket customers in California were frustrated to learn that their phones did not have the promised functionality because 4G/LTE coverage was not available everywhere. In fact, coverage was nonexistent in some cities, according to a Cricket 4G class action lawsuit.
If you are or were Cricket customer who purchased a 4G-capable phone and paid Cricket for 4G services anytime from 2012 to 2013, you may qualify to join this Cricket class action lawsuit investigation.
See if you qualify by filling out the free form on this page.
Cricket Wireless 4G/LTE Promises
As mobile phone technology improved, consumers began seeking devices and mobile services that would provide them with better call connectivity and faster data speeds.
4G (4th Generation)/LTE (Long Term Evolution) promised significant advantages over the 3G (3rd Generation) service that was widely available at the time. This new technology promised data and internet services that were about eight times faster than 3G.
Starting in 2012, Cricket began marketing its 4G/LTE services in the United States. It advertised its 4G/LTE services through printed marketing materials, in-store advertising, radio ads, TV ads, billboards, and on the internet.
One advertisement touted: “4G/LTE SPEED MEETS UNLIMITED EVERYTHING: Now get the latest smartphones from Cricket with unlimited data, talk and text at 4G LTE speed, plus no contract.”
To access these promised services, Cricket required its customers to purchase a 4G/LTE-capable phone such as Apple iPhones 4S and 5S and Samsung Galaxy S3 and S4, at full retail price.
These phones typically cost between $399.99 and $599.99, a significantly higher cost than the 3G-capable smartphones that Cricket sold for $99.99 to $269.99.
According to a Cricket Wireless class action lawsuit, Cricket was unable to provide nationwide 4G service to its customers. In some cases, the 4G services were unavailable even in some of the metro areas in which Cricket sold its products and services.
Cricket 4G/LTE False Advertising Class Action Lawsuits
Cricket Wireless has been targeted by multiple false advertising class action lawsuits accusing the company of misleading consumers about their so-called “unlimited” 4G/LTE plans.
In June 2015, a California woman filed a Cricket Wireless class action lawsuit challenging the company’s unlimited 4G claims. She says she would not have paid for the more expensive 4G plan or purchased a pricy 4G/LTE-capable phone from Cricket if she had known that the coverage was limited (and completely unavailable in some areas).
On Nov. 1, 2019, Cricket was hit with another 4G false advertising class action lawsuit by three plaintiffs who also challenge Cricket’s “unlimited” 4G/LTE claims.
They claim that Cricket rolled out its 4G/LTE plans at a time in which the LTE network had not yet been implemented. Cricket had a plan to do so with the wireless network Clearwire, which allegedly had no plans of even launching the 4G/LTE network until June 2013, according to the Cricket class action lawsuit.
“Even if Cricket aspired to one day offer a nationwide 4G/LTE network, it did not even plan to use Clearwire’s network to offer such coverage to more than, approximately, 60% of the Cricket network,” the Cricket class action lawsuit states.
Clearwire was ultimately unable to uphold its ambitious plan to implement 5,000 LTE sites by June 2013 and encountered significant delays in its LTE expansion, the Cricket class action lawsuit alleges. In the meantime, AT&T claimed that its LTE technology covered all major cities and 280 million people in 2013.
According to the Cricket class action lawsuit, Cricket did not even have 4G coverage in Southern California by December 2014—two years after Cricket began marketing its 4G/LTE services.
Cricket’s 4G/LTE plans were sold at a starting cost of $50-60 per month while the basic 3G plans cost $35-40 per month.
The plaintiffs allege they paid the higher prices for both the phone and the Cricket 4G/LTE plan in order to receive faster data and better connectivity. However, they allege their phones and wireless connections were no better than phones on the 3G network, even in areas where 4G/LTE had been deployed.
Did you purchase a Cricket 4G/LTE phone and service plan?
If you purchased a Cricket 4G/LTE-compatible phone and service plan between 2012 and 2013 and you lived in one of the states listed below (or any other metro area), you may have a legal claim.
- New Jersey
- New York
- Washington State
- Washington, D.C.
- Any metro area
Use the form on this page to submit your information and an attorney will contact you if you qualify to participate in a FREE Cricket 4G/LTE class action lawsuit investigation.
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Join a Free Cricket Wireless Class Action Lawsuit Investigation
If you qualify, an attorney will contact you to discuss the details of your potential case at no charge to you.
PLEASE NOTE: If you want to participate in this investigation, it is imperative that you reply to the law firm if they call or email you. Failing to do so may result in you not getting signed up as a client or getting you dropped as a client.
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After you fill out the form, the attorneys who work with Top Class Actions will contact you if you qualify to let you know if an individual lawsuit or class action lawsuit is best for you.
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The attorney responsible for the content of this page is Bryce B. Bell at:
Bell Law, LLC
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