Best Buy price match class action lawsuit overview:ย
- Who: Vincent Dima filed a class action lawsuit against Best Buy Co. Inc.ย
- Why: Dima claims Best Buy fails to honor the โPrice Match Guaranteeโ it offers to its customers.
- Where: The class action lawsuit was filed in New York federal court.ย
- What are my options: Microsoft carries many options when it comes to consumer electronics.
Best Buy uses its โPrice Match Guaranteeโ to bait-and-switch consumers into purchasing products from its retail stores, a new class action lawsuit alleges.ย
Plaintiff Vincent Dima claims Best Buy is not a โmagnanimous retail seller doing right by its sellersโ but rather simply โtrying to make the proverbial extra buck through specious trade practices.โย
Dima argues Best Buy โmaintains an unstated policy, practice and/or procedure of not honoringโ its price match guarantee when a customer requests it โmatch a specific designated online and/or local competitorโs lower price.โย
โPlaintiff and the class have been damaged by BEST BUYโs policy, practice and/or procedure, and its failure to comply with its own โPrice Match Guaranteeโ regarding its list of designated online and/or local competitors,โ the Best Buy class action states.ย
Dima wants to represent a New York class of Best Buy customers who have been denied the monetary benefits of the companyโs guarantee โinvolving specific designated online and/or local competitorsโ it lists.ย
Best Buy โalteredโ list of competitors covered by price match guarantee when confronted with concerns, class action says
The plaintiff claims that, when he brought his concerns about the price match guarantee to Best Buy, the company simply โaltered its own list of designated online and/or local competitors covered by the โPrice Match Guarantee.โโย
Best Buy is accused of unjust enrichment and of violating New York General Business Law. He is demanding a jury trial and requesting declaratory and injunctive relief along with an award of statutory damages for himself and all class members.ย
The class action lawsuit comes nearly one year after Best Buy recalled around 635,000 of its Insignia air fryers and air fryer ovens over concerns they could overheat and pose a fire and burn hazard.ย
Have you been denied the monetary benefits of Best Buyโs price match guarantee? Let us know in the comments.ย
The plaintiff is represented by Joseph K. Jones and Benjamin J. Wolf of Jones, Wolf & Kapasi LLC.ย
The Best Buy price match class action lawsuit is Dima, et al. v. Best Buy Co. Inc., et al., Case No. 7:23-cv-02869, in the U.S. District Court for the Southern District of New York.
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186 thoughts onBest Buy class action claims price match guarantee a bait-and-switch scheme
I DEFINITELY would like to be apart of this! Best Buy just denied me for a price match late last month! I politely asked โWhy are you not honoring this?โ That is when I was ignored! I told them that thats false advertising, so yes would you please add me? Thank you.
Add me in I had that problem in MN, universal remote,nd other items.Shingle Creek
Add me
Add me
Add me
I had this. Always a problem at the Orland park store
please add me, I buy almost all of my stuff from Best Buyโs
Purchased an LG washer/ dryer set and the price dropped within the store by $500 after about 5 days of me purchasing.and they were unable to change the original price to the new sale price in store. Something that should of taken a few minutes took well over an hour over the phone. Price was dropped but not in full.
I have received the price match guarantee 4 out of 4 times at our local Best Buy when showing the cashier a cheaper price from the list on Best Buys website. The last time was around 2 years ago so maybe something has changed?
I was damaged when i bought my hp laptop
Yeah HP suck. Should have bought an ASUS or Alienwareโฆ..