Drivers in a class action lawsuit allege that some Subaru windshields spontaneously crack, chip, and break.
Plaintiffs Gordon Armstrong, Andrew Vierra, Sandy Moreno, and Stephen Merman say they purchased or leased Subaru vehicles affected by what they claim is a defect in their vehicles’ windshields.
According to the drivers, 2017-2019 Subaru Foresters, 2017-2019 Subaru Outbacks, and 2017 – 2019 Subaru Legacy vehicles are all affected by the defect. The plaintiffs claim that Subaru and Fuji Heavy Industries are aware that the windshields are defective, but do not disclose this defect to customers.
Subaru and Fuji reportedly knew or should have been aware of the problem because of the large number of consumer complaints made about the issue to the National Highway Transportation Safety Authority and other forums.
The Subaru windshield cracking problem class action lawsuit alleges that the company should have conducted testing on the windshield that would have revealed the defect.
The Subaru class action lawsuit asserts that the defect poses a serious safety hazard to drivers and others. Allegedly, spontaneously cracking or a severely cracked windshield can cause drivers to become distracted and possibly get into collisions.
Additionally, the Subaru cracked windshield class action lawsuit says that the defect interferes with Subaru’s “EyeSight Driver Assist Technology,” which is supposed to help drivers avoid collisions by detecting vehicles in front of them.
According to the drivers, this feature relies on two cameras mounted behind the windshield that identify vehicles.
Though this system supposedly helps reduce crashes, it is impaired by the defective windshield, as a cracked or broken windshields impedes the cameras’ efficacy.
The Subaru class action lawsuit asserts that the defect causes customers financial burden because Subaru refuses to replace the broken windshields under warranty.
Allegedly, customers must pay out-of-pocket for a new windshield, but the new windshields are prone to the same defect, which can cause the drivers to have to replace the windshield yet again.
Additionally, drivers must pay out-of-pocket to have the EyeSight Driver Assist Technology repaired if it affected by the defect.
The Subaru drivers’ class action lawsuit claimed that Subaru and Fuji knowingly put customers at risk for physical and financial injury in the interest of their own profits.
Have you experienced a problem of unexpected windshield breaks in your Subaru vehicle? Let us know in the comments below.
The Subaru drivers are represented by Steven Weinmann, Tarek H. Zohdy, Cody R. Padgett, and Trisha K. Monesi of Capstone Law APC, and by Russell D. Paul and Amey J. Park of Berger Montague PC.
The Subaru Windshield Cracking Class Action Lawsuit is Gordon Armstrong, et al. v. Subaru of America Inc., et al., Case No. 2:19-cv-10340, in the U.S. District Court for the Central District of California.
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19 thoughts onSubaru Class Action Says Windshield Defect is Dangerous
2020 Subaru Outback Onyx XT owner here. Our first windscreen cracked at 19,500mi and now it has happened again at 21,000mi. The first replacement was annoying enough, but things happen. Then when it cracked again, I did some research, only to find out this is a known defect. Now I am at risk of having my insurance premiums go up, or even worse, be dropped due to frequency of damage. This should be Subaru’s responsibility, and should not be putting driver’s at risk.
Happened Tuesday, May 13, 2021. 2018 Subaru Outback with 25,500 miles. Heard a spontaneous pop then watched a crack immediately spider up and across the windshield. I am replacing it with an aftermarket windshield. Filed report with NHTSA.
2018 Subaru Impresza, replaced windshield twice in a couple months, in first year of ownership. Insurance only paid about half so I am out of pocket $1000+. No responsibility taken by Subaru and both times, I came out to go to work and a long crack in windshield not there before.
i have a 2016 Crosstrex and had to replace the windshield
We purchased a 2019 Subaru Outback, January 24, 2019. We had several chips repaired and one windshield replaced. It was so costly because of having to be calibrated that we turned it in to our insurance.
We have sustained another 5-6 chips that have already spread to the point that we need another complete windshield.
It’s crazy that tiny pebbles that usually bounce off leaving no damage will cause this glass to crack so easily.
We have receipts for all the chips that were repairable along with the receipt for the windshield replacement.
We are so upset to see all the reviews online of windshield issues. We bought this as our “retirement” car, thinking it would be of good quality and last forever. We obviously cannot afford to keep it if we have to replace the windshield 2+ times per year!
We have had more chips and repairs on this car than all of the ones we have ever owned combined. We are very cautious drivers, back off when we are following a truck or vehicle that could possibly be more prone to throwing debris; this being said, it seems the majority of damage has been received from oncoming vehicles.
I look forward to hearing from someone. We have photos and still have not replaced the windshield a second time as we worry the glass will be as defective as the first two windshields.
2017 Subaru Legacy 3.6r already replaces once at 25k miles and it’s a very expensive windshield!
Our 2016 Subaru cracked twice within 1 month and I have all the paperwork to prove it. They crack so easily that the first replacement windshield they sent was cracked so I had to wait for another one. Then the second one was cracked as well. The third time it was finally okay. It really is ridiculous.