Did You Have to Replace a Town and Country Door Lock Actuator?

If you own a Town and Country van that gets stuck on the back door because the lock is jammed, you’re not alone. Plenty of consumers in different places have experienced this issue and turned to get help online and with mechanics.

Have Any Lawsuits Been Filed Yet?

With regard to the Town and Country door lock actuator claims, no lawsuits have yet been filed, but many consumers have turned to the internet to lodge complaints and consult with other consumers about these issues.

Consumers have complained of issues, such as the driver side rear sliding door failing to unlock with either the automatic buttons or manually and being unable to fix this issue on their own after they discover it.

Do I Have Any Legal Rights?

Even though lawsuits have not yet been filed about this door lock actuator issue, if it becomes the case that many consumers have reportedly experienced the same problem with the same models and years on the Town and Country vehicle. This could lead to the filing of a class action lawsuit.

Class action lawsuits are filed when it is discovered that a company has produced or failed to repair a defective part. Many of these claims often include allegations that the company was aware of the problem and failed to take corrective action to fix it.

If it can be demonstrated that the company knew about or should have known about the problem and didn’t really do anything to fix it, consumers might file one large lawsuit on behalf of all their interests.

What Are My Options to Get This Actuator Fixed?

Those consumers who have taken their vehicle to their dealership and consulted with mechanics about the best way to address the problem have discovered that the primary issue lies with the actuator. Even though the actuator is not too difficult to repair and costs somewhere around $200, it becomes much more complicated to fix this issue if the door is stuck shut.

This means that the entire door panel has to be removed from the inside while the door is stuck shut and only a body shop or knowledgeable mechanic will have the necessary tools and ability do this. The dealer or body shop will have to break the door panel and therefore, this repair becomes much more expensive.

Once the door panel is removed, the body shop mechanic can grab the rod that is located close to the actuator and force it in order to unlock it.

What Is the Actual Failure of the Actuator?

The passenger sliding door on your vehicle might get stuck because the Town and Country door lock actuator has frozen and is stuck. This might prevent movement by use of the manual lock lever located on the Town and Country door lock actuator.

The actuator can fail in a way that blocks movement of the actuator because that level is stuck, making it a major inconvenience for an owner of the vehicle, particularly since the replacement procedure is somewhat complicated. While many people might attempt to resolve this issue on their own or turn to YouTube videos for support and advice, the removal of the door panel makes this much more difficult and presents the opportunity for additional mistakes or challenges that could lead to additional repairs.

Join a Free Chrysler/Dodge Minivan Door Defect Class Action Lawsuit Investigation

If you owned or leased a Chrysler Town & Country or Dodge Caravan from model years 2015 to 2019 and the door latch remote locking mechanism failed, you may qualify to join this Chrysler and Dodge class action lawsuit investigation to recover any out-of-pocket repair costs you have incurred.

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This article is not legal advice. It is presented
for informational purposes only.