Ticketmaster Entertainment Rewards Class Action Lawsuit Settlement

Ticketmaster has reached a class action lawsuit settlement over allegations it deceptively enrolled website visitors into an “Entertainment Rewards” program that surreptitiously racked up $85 million in fees. If you made a purchase on Ticketmaster.com between 2004 and 2009, you can claim a cash refund of up to $30 from the class action settlement.

Who’s Eligible

Class Members of the Ticketmaster Entertainment Rewards settlement include all U.S. residents who (1) made a purchase on Ticketmaster.com between September 27, 2004 and June 9, 2009, (2) were enrolled in the “Entertainment Rewards” discount coupon program via a process that included Ticketmaster’s transfer of their credit or debit card information to Entertainment Publications, Inc., (3) were subsequently charged for their membership in the Entertainment Rewards program, (4) did not receive a full refund of amounts charged, and (5) as of May 8, 2013, have not printed any coupon or applied for any cashback award in connection with the Entertainment Rewards program.

Potential Award

Up to $30

Proof of Purchase

N/A

Claim Form

Claim Form Deadline

9/1/2013

Case Name

John Mancini, et al. v. Ticketmaster, et al., Case No. 7-cv-01459 DSF, U.S. District Court, Central District of California

Case Summary

The Ticketmaster settlement will resolve a class action lawsuit (Mancini v. Ticketmaster) that accuses Ticketmaster, Entertainment Publications, Inc. and IAC/InterActiveCorp of not adequately disclosing that customers were being enrolled in an online coupon service and that they would be charged a monthly fee for that service, typically $9, on the credit or debit card they used at Ticketmaster.com. Plaintiffs further allege that the vast majority of enrollees who were charged for the Entertainment Rewards program did not use the program or otherwise benefit from it.

Plaintiffs allege that there are approximately 1,120,000 such customers who are eligible to file claims under the Ticketmaster class action lawsuit settlement.

Ticketmaster and the other defendants deny the allegations but have agreed to establish a class action settlement to resolve the litigation.

Class Members that file a valid claim will receive a cash refund of the amounts they paid for membership in the Entertainment Rewards program (other than amounts that have already been refunded), up to a maximum of $30. If an extraordinarily large number of claims are filed, it is possible that the $30 maximum will be reduced.

Claim Forms must be submitted no later than 30 days after Final Approval of the Ticketmaster class action settlement is reached.

Final Hearing

7/29/2013

UPDATE: The Court issued Final Approval of the Class Action Settlement Agreement on August 2, 2013. Settlement checks will be distributed between October 31, 2013 and November 30, 2013, to Settlement Class Members who submitted Valid Claims.

Settlement Website

www.entertainmentrewardssettlement.com

Claims Administrator

Ticketmaster Entertainment Rewards Claim Administrator
c/o GCG
P.O. Box 35046
Seattle, WA 98124-3508

Class Counsel

Adam J. Gutride
Seth A. Safier
L. Jay Kuo
GUTRIDE SAFIER LLP

Lee A. Weiss
Jeffrey K. Berns
BERNS WEISS, LLP

Defense Counsel

N/A