Terminix renewal price increase $25M Alabama class action settlement

A $25 million Terminix settlement has been reached to resolve claims in a Terminix class action lawsuit that the company charged customers high renewal prices for termite protection and falsely advertised its services.

The settlement benefits both former and existing Terminix customers in Alabama.

The Terminix class action lawsuit, filed by the Alabama attorney general, alleged the company had violated state law by failing to perform adequate initial termite treatments on customers’ structures, then misrepresenting or failing to tell customers about the nature of the treatment; failing to perform annual inspections as required; failing to provide no-cost re-treatments as necessary; subjecting customers to large price increases in 2019 with no increase in service; failing to handle claims of termite damage in a timely and compliant manner.

The Terminix renewal price class action also accused the company of false advertising.

Terminix Renewal Class Action Lawsuit Settlement Benefits

Under the Terminix class action settlement agreement, existing Terminix customers in Mobile or Baldwin counties, or in areas serviced by the Monroeville, Alabama, office, who have not had their property retreated by Terminix in the last seven years are entitled to receive a free re-treatment.

Existing customers in Mobile or Baldwin counties who paid an increased annual renewal price for termite protection in 2019 and 2020 may be entitled to a refund.

Former Terminix customers in those counties who cancelled their contract with Terminix in 2019 or 2020 may be entitled to either a one-time payment of $650, or a reinstatement with Terminix at their 2018 price, as well as a free termite treatment.

Existing and former customers in Alabama who own a Terminix-serviced property they believe contains termite damage may also be entitled to payment for those damages.

In addition to the monetary relief provided in the Terminix renewal lawsuit settlement, the company also has agreed to a seven-year payment increase cap limiting its contract increases to 5 percent plus the Consumer Price Index.

Existing customers seeking refunds do not have to submit a claim form. The Receiver — a neutral third party acting as an agent of the Court — will compute and send the refund.

Former customers must complete sections 1 and 2 and the Attestation section of the claim form.

Existing or former customers wishing to make a claim for property damage must complete sections 1 and 3, as well as the Attestation section. 

Class Members should not send property damage claim forms to the receiver unless they have first attempted to resolve the dispute with Terminix.

The Terminix settlement fund will terminate Dec. 1, 2022.

Who’s Eligible

Former and existing Terminix customers in Alabama

Potential Award

Up to $650.

• Existing Terminix customers in Mobile or Baldwin counties, or in areas serviced by the Monroeville, Alabama, office, who have not had their property retreated by Terminix in the last seven years are entitled to receive a free retreatment.
• Existing customers in Mobile or Baldwin counties who paid an increased annual renewal price for termite protection in 2019 and 2020 may be entitled to a refund.
• Former Terminix customers in those counties who cancelled their contract with Terminix in 2019 or 2020 may be entitled to either a one-time payment of $650, or a reinstatement with Terminix at their 2018 price, as well as a free termite treatment.
• Existing and former customers in Alabama who own a Terminix-serviced property they believe contains termite damage may also be entitled to payment for those damages.

Proof of Purchase

Proof of purchase is not necessary, but some claimants are required to fill out a claim form. Click here to determine whether you need to file a claim forrm.

Claim Form

CLICK HERE TO FILE A CLAIM »

NOTE: If you do not qualify for this settlement do NOT file a claim.

Remember: you are submitting your claim under penalty of perjury. You are also harming other eligible Class Members by submitting a fraudulent claim. If you’re unsure if you qualify, please read the FAQ section of the Settlement Administrator’s website to ensure you meet all standards (Top Class Actions is not a Settlement Administrator). If you don’t qualify for this settlement, check out our database of other open class action settlements you may be eligible for.

Claim Form Deadline

There is no claim form deadline; however, the Terminix class action settlement fund will expire 12/01/2022.

Case Name

State of Alabama v. The Terminix International Co. LP, et al., Case No. CV-2020-901368 in the Circuit Court of Montgomery County, Alabama

Final Hearing

N/A

Settlement Website

TerminixFund.com

Claims Administrator

Jeffrey C. Schneider
Court-Appointed Receiver
LEVINE KELLOGG LEHMAN
SCHNEIDER + GROSSMAN LLP
201 South Biscayne Blvd.
22nd Floor
Miami, Florida 33131
Phone: (786) 347-2564
Fax: (305) 403-8789
[email protected]

Class Counsel

Steve Marshall
ALABAMA ATTORNEY GENERAL

Defense Counsel

Brandon K. Essig
James W. Gibson
LIGHTFOOT, FRANKLIN & WHITE LLC

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