Mazda Connect class action settlement

Mazda agreed to a class action lawsuit settlement to resolve claims that its Mazda Connect infotainment system is defective and causes technical glitches.

The Mazda Connect class action settlement benefits current and former owners and lessees of Mazda2 (2016-2022), Mazda3 (2014-2018), Mazda6 (2016-2021), Mazda CX-3 (2016-2021), Mazda CX-5 (2016-2020), Mazda CX-9 (2016-2020) and Mazda MX-5 (2016-2023) vehicles.

Mazda vehicles are equipped with the Mazda Connect infotainment system, which allows drivers to access navigation, music, phone calls and other features.

According to the Mazda Connect class action lawsuit, the Mazda Connect infotainment system is defective and causes drivers to experience technical glitches. These glitches allegedly cause the system to reboot, freeze, become unresponsive, get stuck in a bootloop and trigger audio and video errors.

Mazda has not admitted any wrongdoing but agreed to resolve the claims with a class action settlement.

Under the terms of the Mazda Connect class action settlement, class members can receive a 24-month limited warranty extension for Mazda vehicles. This extension covers software updates, repairs and replacements of the connectivity master unit.

The settlement also provides reimbursement for out-of-pocket expenses related to the Mazda Connect infotainment system.

Class members can receive reimbursement for software updates, repairs or replacements of the connectivity master unit, SD card, display and rear-view camera. Reimbursement is capped at $1,750 per vehicle.

The deadline for exclusion and objection is July 2, 2025.

The final approval hearing for the Mazda Connect infotainment settlement is scheduled for July 28, 2025.

To receive settlement benefits, class members must submit a valid claim form by Aug. 1, 2025.

Who’s Eligible

Current and former owners and lessees of Mazda2 (2016-2022), Mazda3 (2014-2018), Mazda6 (2016-2021), Mazda CX-3 (2016-2021), Mazda CX-5 (2016-2020), Mazda CX-9 (2016-2020) and Mazda MX-5 (2016-2023) vehicles in the United States.

Potential Award

Extended 24-month warranty and up to $1,750 for out-of-pocket expenses.

Proof of Purchase

An original invoice, legible photocopy thereof, or other records, including third-party receipts, invoices and repair orders or bills.

Claim Form

NOTE: If you do not qualify for this settlement do NOT file a claim.

Remember: you are submitting your claim under penalty of perjury. You are also harming other eligible Class Members by submitting a fraudulent claim. If you’re unsure if you qualify, please read the FAQ section of the Settlement Administrator’s website to ensure you meet all standards (Top Class Actions is not a Settlement Administrator). If you don’t qualify for this settlement, check out our database of other open class action settlements you may be eligible for.

Claim Form Deadline

08/01/2025

Case Name

Duffy, et al. v. Mazda Motor of America Inc., Case No. 3:24-cv-388-BJB, in the U.S. District Court for the Western District of Kentucky

Final Hearing

07/28/2025

Settlement Website

MazdaInfotainmentSettlement.com

Claims Administrator

Mazda Infotainment Settlement
c/o JND Legal Administration
P.O. Box 91494
Seattle, WA 98111
[email protected]
844-552-0064

Class Counsel

Benjamin F. Johns
SHUB JOHNS & HOLBROOK LLP

Andrew W. Ferich
AHDOOT & WOLFSON P.C.

Defense Counsel

Robert L. Wise
Melissa Foster Bird
NELSON MULLINS RILEY & SCARBOROUGH LLP