This settlement is closed!
Please see what other class action settlements you might qualify to claim cash from in our Open Settlements directory!
UPDATE 2: On Sept. 25, 2020, Top Class Actions viewers started receiving checks in the mail from the ASUS laptop class action settlement worth as much as $110. Congratulations to everyone who filed a claim and got PAID!
UPDATE: The ASUS Laptop Class Action Settlement was granted final approval on June 22, 2020. Let Top Class Actions know when you receive a check in the comments section below or on our Facebook page.
A settlement worth $12 million has been reached to settle claims that ASUS laptops are equipped with defective batteries.
The settlement benefits consumers who purchased an ASUS Rog Strix GL502VS or GL502VSK laptop between May 4, 2014 and Nov. 19, 2019.
Plaintiff Joseph Carlotti filed his ASUS class action lawsuit in May 2018, alleging that laptops manufactured by the company were equipped with a faulty battery that caused power problems and overheating issues.
Carlotti reportedly experienced the defect after purchasing his laptop for a two month trip abroad. During that time, he allegedly felt heat emanating from the laptop and experienced poor graphics. Even after repairs and replacement, Carlotti says he continued to experience the defect which rendered the laptops inoperable.
The ASUS class action lawsuit claimed that the defective battery results in several consequences such as battery draining even when the laptop is plugged in, performance issues while on low battery, and degradation of the battery.
In mid-2019, ASUS agreed to a $11.9 million settlement to resolve the claims against them. The company did not admit any wrongdoing by settling the ASUS class action lawsuit.
Under the settlement, Class Members can receive either a cash payment of up to $110 or an ASUS credit certificate worth up to $210.
The settlement also establishes an extended warranty for ASUS Rog Strix GL502VS laptops. More details regarding the extended warranty are available in the โPotential Awardโ section below.
In order to benefit from the settlement, Class Members need to file a valid Claim Form by April 3, 2020. The deadline for exclusion and objection is also April 3, 2020. The final approval hearing for the settlement is scheduled for April 30, 2020.
Whoโs Eligible
Consumers who purchased an ASUS Rog Strix GL502VS or GL502VSK laptop between May 4, 2014 and Nov. 19, 2019.
Potential Award
Cash payment up to $110 or a credit certificate up to $210. Consumers who sent a complaint to ASUS before March 19, 2019 will automatically receive a credit certificate. These consumers do not have to submit a Claim Form to receive the credit but must file a claim in order to receive cash payments.
Extended Warranty for ASUS Rog Strix GL502VS laptops. Repairs under warranty will be available through three years after the laptop purchase date, 90 days after final approval of the settlement, or 180 days after a prior replacement of the internal power supply and/or power adapter (whichever is latest). Consumers can obtain a qualifying repair by contacting ACI technical support at their toll-free number: 1-888-678-3688.
Proof of Purchase
N/A
Claim Form
NOTE:ย If you do not qualify for this settlement do NOT file a claim.
Remember: you are submitting your claimย under penalty of perjury. You are also harming other eligible Class Members by submitting a fraudulent claim. If youโre unsure if you qualify, pleaseย read the FAQ section of the Settlement Administratorโs website to ensure you meet all standards (Top Class Actions is notย a Settlement Administrator). If you donโt qualify for this settlement, check out our database of otherย open class action settlementsย you may be eligible for.
Claim Form Deadline
4/3/2020
Case Name
Carlotti, et al. v. ASUS Computer International, et al., Case No. 4:18-cv-03369, in the U.S. District Court for the Northern District of California
Final Hearing
6/11/2020ย ย UPDATED
Settlement Website
Claims Administrator
Carlotti v. ASUS Computer International, Inc. Claim Administrator
1650 Arch Street, Suite 2210
Philadelphia, PA 19103
Info@ASUSLaptopSettlement.com
1-844-263-6122
Class Counsel
Adam Gutride
Seth A. Safier
GUTRIDE SAFIER LLP
Jason Rathod
Nicholas A. Migliaccio
Esfand Nafisi
MIGLIACCIO & RATHOD LLP
Defense Counsel
Luanne Sacks
Michele Floyd
Robert B. Bader
Jacqueline Young
SACKS RICKETTS & CASE LLP
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64 thoughts onASUS Laptop Class Action Settlement
Add me please
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add me please
Add me please. I bought my Asus in 2014 and got rid of it within 1 year. What a waste of my money.
I have scoured the web all over reading complaints about ASUS having two major problems with all ROG computers. One the is the hinge cover coming apart. The second is the Battery problem. It isnโt just this ROG model, but all of them. 3 months after having my computer, it was having a battery issue, just shut down and said, no battery. I plugged it in, different ways, and eventually, something triggered to get it to say I had a battery.. Right now, my computer says, plugged in, %255 charge available. I am engineer, and there is a major designed flaw in Asus battery system, and their hinges. A class action suit doesnโt fix the problem, because the lawyers get all the money, and your computer is still F-ed up. It is more like filing a complaint with the federal gov.. I believe contacting the FTC will have to be the answer because these lawyers will never get your money back for a defective product.
What about the ASUS Rog GL503VD laptops? I have the same battery problem and after having it for only 2.5 years the keyboard no longer works after a mandatory update! ASUS CS told me itโs not their problem!!
Add me please.
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Add me please