$975K One World Observatory ticket processing fees class action settlement

Legends OWO agreed to a $975,000 class action lawsuit settlement to resolve claims it failed to disclose fees when consumers purchased electronic tickets to One World Observatory in New York City.

The One World Observatory settlement benefits consumers who purchased electronic tickets to the One World Observatory between Aug. 29, 2022, and Nov. 6, 2024, and paid a fee in connection with their purchase.

According to the class action lawsuit, Legends OWO failed to disclose ticket processing fees for electronic tickets to the One World Observatory before consumers selected tickets for purchase. Plaintiffs in the case say this practice violated New York law requiring fees to be disclosed before ticket selection.

Legends OWO is the operator of the One World Observatory, a tourist attraction at the top of the One World Trade Center in Manhattan.

Legends OWO hasn’t admitted any wrongdoing but agreed to the $975,000 settlement to resolve the ticket fee class action lawsuit.

Under the terms of the One World Observatory settlement, class members can receive a proportional share of the net settlement fund based on the amount they paid in ticket processing fees. Exact payment amounts will vary depending on the number of participating class members and the amount each class member paid in fees. Class members who paid a higher amount in fees will receive a larger share of the settlement fund. No payment estimates are available at this time.

The deadline for exclusion and objection is Jan. 10, 2025.

The final approval hearing for the One World Observatory ticket fee settlement is scheduled for March 7, 2025.

In order to receive a settlement payment, class members must submit a valid claim form by April 21, 2025.

Who’s Eligible

Consumers who purchased electronic tickets and paid a processing fee to gain entrance to One World Observatory from the defendant’s website between Aug. 29, 2022, and Nov. 6, 2024.

Potential Award

Varies

Proof of Purchase

N/A

Claim Form

NOTE: If you do not qualify for this settlement do NOT file a claim.

Remember: you are submitting your claim under penalty of perjury. You are also harming other eligible Class Members by submitting a fraudulent claim. If you’re unsure if you qualify, please read the FAQ section of the Settlement Administrator’s website to ensure you meet all standards (Top Class Actions is not a Settlement Administrator). If you don’t qualify for this settlement, check out our database of other open class action settlements you may be eligible for.

Claim Form Deadline

04/21/2025

Case Name

Puller v. Legends OWO LLC, Case No. 1:24-cv-00209-RA, in the U.S. District Court for the Southern District of New York

Final Hearing

03/07/2025

Settlement Website

OneWorldTicketFeeSettlement.com

Claims Administrator

One World Observatory Ticket Fee Settlement
PO Box 2880
Portland, OR 97208-2880
[email protected]
888-884-6585

Class Counsel

Philip L Fraietta
Stefan Bogdanovich
BURSOR & FISHER PA

Defense Counsel

Matthew M Gurvitz
Philip DiSanto
WILLKIE FARR & GALLAGHER LLP