Top Class Actions  |  December 28, 2018

Category: Closed Class Actions

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This settlement is closed!

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compass bank unwanted phone call

Consumers who received an unsolicited phone call from Compass Bank may be entitled to a part of a $5.86 million settlement that ended a class action lawsuit alleging the financial institution violated the Telephone Consumer Protection Act (TCPA).

Several non-Compass Bank customers claimed in a class action lawsuit that they and others received automated debt collection calls from the bank even though they had not agreed to receive those calls.

The Compass Bank class action lawsuit further alleged the company used an automatic dialing system to call Class Members’ cell phones, using up valuable minutes and data, as well as consumers’ time.

The plaintiffs argue that Compass Bank’s unsolicited phone calls violated the TCPA. The TCPA is a federal law that protects consumers from annoying telemarketing calls. Enacted by Congress in 1991, the law prohibits telemarketing calls without the prior consent of the person being called. It also restricts companies from using prerecorded messages and automatic dialing systems.

“In an attempt to reduce costs associated with maintaining its automated calling operation, BBVA [Compass] spurns procedures necessary to confirm that the telephone numbers to which BBVA places robocalls actually belong to the customers who have supposedly provided them to Defendant,” the BBVA Compass class action lawsuit states.

The Compass Bank class action lawsuit further states that these phone calls were made by a predictive dialer and when the plaintiffs answered the call, they were greeted with a prerecorded voice message.

Under the terms of the class action settlement, Compass Bank will pay $5.86 million to end the litigation. In addition, it has agreed to change its calling procedures going forward.

Class Members include consumers nationwide who were not members of Compass Bank or who provided permission for the bank to call them, but received a call between June 21, 2014 and Aug. 24, 2018. Class Members have until Jan. 21, 2019 to submit a claim.

The period for Class Members to object to or exclude themselves from the class action settlement passed on Oct. 23, 2018. The final hearing was held Dec. 6, 2018.

Who’s Eligible

Class Members include consumers nationwide who received a call from Compass Bank to their cell phones between June 21, 2014 and Aug. 24, 2018. Class Members must not have been Compass Bank customers or otherwise agreed to receive calls from the bank.

Potential Award

$339

The Compass Bank class action settlement states that in the event that the $5.86 million is not enough to give everyone who submits a valid claim $339, the amount paid will be adjusted downward on a pro rata basis.

Proof of Purchase

A Claim Form with the phone number that received the calls from Compass Bank.

Claim Form

NOTE: If you do not qualify for this settlement do NOT file a claim.

Remember: you are submitting your claim under penalty of perjury. You are also harming other eligible Class Members by submitting a fraudulent claim. If you’re unsure if you qualify, please read the FAQ section of the Settlement Administrator’s website to ensure you meet all standards (Top Class Actions is not a Settlement Administrator). If you don’t qualify for this settlement, check out our database of other open class action settlements you may be eligible for.

Claim Form Deadline

01/21/2019

Case Name

Kovach v. Compass Bank, Case No. CV-2018-902504, in the Circuit Court of Jefferson County, Alabama

Final Hearing

12/06/2018

Settlement Website
Claims Administrator

Kovach Settlement Administrator
c/o Tilghman & Co. PC
PO Box 12985
Birmingham, AL 35202
800-754-9649
claims@BankTCPAsettlement.com

Class Counsel

Myles McGuire
Evan M. Meyers
Eugene Y. Turin
MCGUIRE LAW PC

Scott A. Morgan
MORGAN LAW FIRM LTD

Defense Counsel

Gregory C. Cook
BALCH & BINGHAM LLP

Join a Free TCPA Class Action Lawsuit Investigation

If you were contacted on your cell phone by a company via an unsolicited text message (text spam) or prerecorded voice message (robocall), you may be eligible for compensation under the Telephone Consumer Protection Act.

GET A FREE CASE EVALUATION NOW

 

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33 thoughts onCompass Bank Unwanted Phone Calls Class Action Settlement

  1. Hopeful says:

    TCA can we get an update on payout date ?

  2. Carol says:

    What is status of this claim? I can get no answers on the website.
    Thank you

    1. Carol Phillips says:

      Status please

  3. Matt says:

    What’s the status of this claim?? I don’t see any appeals

  4. Cynthia O'CONNOR says:

    Add me I am sure I was called is there no way to check your number

  5. Tammy says:

    What if we don’t know for sur6if we were called? I get so many spam calls I probably did get called.

  6. Greg Allen says:

    Don’t correct them.. let them figure it out.

  7. TRINIDAD Elisa SANCHEZ says:

    Add me please

    1. Top Class Actions says:

      You need to go to the settlement website, fill out the claim form and either mail or email it by the claim deadline: http://www.banktcpasettlement.com/

  8. Pamela Bryant says:

    To file a claim for Compass Bank prerecorded phone calls class action settlement.
    Can the claim be filed and submitted online? Or, can it only be downloaded for print then submitted?

    1. Top Class Actions says:

      Looks like the claim form can be mailed or emailed: http://www.banktcpasettlement.com/

  9. Mia Moore says:

    Add me

    1. Top Class Actions says:

      You need to go to the settlement website and review the information, and submit your claim: http://www.banktcpasettlement.com/

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Please note: Top Class Actions is not a settlement administrator or law firm. Top Class Actions is a legal news source that reports on class action lawsuits, class action settlements, drug injury lawsuits and product liability lawsuits. Top Class Actions does not process claims and we cannot advise you on the status of any class action settlement claim. You must contact the settlement administrator or your attorney for any updates regarding your claim status, claim form or questions about when payments are expected to be mailed out.