$714.7K Color Factory NYC ticket fees class action settlement

Color Factory agreed to pay more than $714,700 to resolve claims it charged undisclosed fees when selling electronic tickets to its Color Factory NYC location.

The Color Factory settlement benefits individuals who purchased electronic tickets and paid a fee to gain entrance to Color Factory NYC between Aug. 29, 2022, and Jan. 23, 2024.

According to the class action lawsuit, Color Factory failed to disclose fees for electronic tickets to its Color Factory NYC location before consumers selected the tickets for purchase. Plaintiffs in the case say this practice violated the New York Arts & Cultural Affairs Law.

Color Factory is an interactive art exhibit with locations in New York City, San Francisco and Tokyo.

Color Factory hasn’t admitted any wrongdoing but agreed to the $714,705.68 settlement to resolve the Color Factory ticket fee class action lawsuit.

Under the terms of the Color Factory settlement, class members can receive a proportional share of the net settlement fund based on the amount they paid in fees. Exact payment amounts will vary. No payment estimates are available.

Color Factory also agreed to change its ticket purchase flow to comply with New York law.

The deadline for exclusion and objection was Sept. 13, 2024.

The final approval hearing for the Color Factory ticket fee class action lawsuit settlement was Nov. 6, 2024.

To receive a settlement payment, class members must submit a valid claim form by Dec. 23, 2024.

Who’s Eligible

Consumers who purchased electronic tickets to Color Factory NYC between Aug. 29, 2022, and Jan. 23, 2024, and paid a fee in connection with the purchase

Potential Award

TBD

Proof of Purchase

N/A

Claim Form

NOTE: If you do not qualify for this settlement do NOT file a claim.

Remember: you are submitting your claim under penalty of perjury. You are also harming other eligible Class Members by submitting a fraudulent claim. If you’re unsure if you qualify, please read the FAQ section of the Settlement Administrator’s website to ensure you meet all standards (Top Class Actions is not a Settlement Administrator). If you don’t qualify for this settlement, check out our database of other open class action settlements you may be eligible for.

Claim Form Deadline

12/23/2024

Case Name

Charles v. Color Factory LLC, Case No. 1:24-cv-00322-JSR, in the U.S. District Court for the Southern District of New York

Final Hearing

11/06/2024

Settlement Website

ColorFactoryTicketFeeSettlement.com

Claims Administrator

Color Factory NYC Ticket Fee Settlement
c/o Epiq
PO Box 2790
Portland, OR 97208-2790
[email protected]
888-495-4585

Class Counsel

Philip L Fraietta
BURSOR & FISHER PA

Defense Counsel

Beth-Ann E Krimsky
GREENSPOON MARDER LLP