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This settlement is closed!
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Southwest Airlines Co. has agreed to settle a class action lawsuit over allegations that it willfully violated the Fair and Accurate Credit Transactions Act (FACTA) by printing the expiration date on customers’ credit or debit card receipts at airport ticket counters or at cargo counters.
The Southwest Airlines FACTA settlement will resolve two class action lawsuits (Lumos v. Southwest Airlines Co., et al. and Miller v. Southwest Airlines Co., et al.) that allege Southwest Airlines violated FACTA by printing the expiration date on customers’ credit or debit card receipts at airport ticket counters or cargo counters. FACTA is a law that is meant to protect consumers from identity theft. It prohibits merchants from printing the expiration date or any more than the last five digits of the card number on any electronically printed receipt distributed to a card holder during a sales transaction.
Southwest has denied the allegations but agreed to offer a cash award to consumers under a class action lawsuit settlement that was preliminarily approved on Oct. 18, 2013.
The only way to receive a refund from the Southwest Airlines FACTA class action settlement is to submit a Claim Form to the Settlement Administrator either online or by mail postmarked no later than Feb. 5, 2014.
Who’s Eligible
Anyone who used a credit or debit card to make an individual, non-business related purchase or transaction at a Southwest airport ticket counter between Oct. 17, 2007 and Oct. 20, 2012 or a cargo counter between Oct. 17, 2007 and Jan. 25, 2013 and received a printed receipt.
Potential Award
Southwest Airlines has agreed to pay $1.8 million to settle the class action lawsuit. The settlement will be divided among Class Members who submit timely Claim Forms. Class Members who submit valid Claim Forms are expected to receive between $25 and $200.
Proof of Purchase
Printed receipt of purchase/transaction at Southwest airport ticket counter dated between between Oct. 17, 2007 and Oct. 30, 2012, or at a cargo counter between Oct. 17, 2007 and Jan. 25, 2013.
Claim Form Deadline
2/4/2014
Case Name
Lumos v. Southwest Airlines Co., et al., Case No. 3:13-cv-01429, and Miller v. Southwest Airlines Co., et al., Case No. 4:12-cv-05978, in the U.S. District Court for the Northern District of California.
Final Hearing
3/14/2014
UPDATE 1: A California federal judge has given final approval to the Southwest Airlines FACTA settlement on March 21, 2014.
UPDATE 2: Class action settlement money was distributed to Class Members in mid-April 2014.
Settlement Website
www.SouthwestFACTASettlement.com
Claims Administrator
Rust Consulting
P.O. Box 3059
Faribault, MN 55021
Phone: 1-800-616-1479
Class Counsel
Eric A. Grover
KELLER GROVER LLP
Daniel F. Gaines
GAINES & GAINES APLC
Todd D. Carpenter
CARPENTER LAW GROUP
Defense Counsel
Collin H. Murray
Christina M. Wong
Teresa H. Michaud
BAKER & MCKENZIE LLP
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42 thoughts onSouthwest Airlines FACTA Class Action Lawsuit Settlement
Igor my check61.77
Just received my check today because I had moved so I had to do a change of address so the administrator had to redo the check…
I recieved my check and it was only 61.77. I think that is all they we’re giving and all my tickets were first class.
Recieved a check for $61.77 in new york.
Received check on Monday 04/21, for $61.77 in Dallas, TX.