$3.49M UnitedHealthcare robocalls class action settlement

UnitedHealthcare agreed to a $3.49 million class action lawsuit settlement to resolve claims it violated the federal Telephone Consumer Protection Act (TCPA) by placing calls to consumers about its Optum HouseCalls program.

The UnitedHealthcare settlement benefits individuals who received a call from the company regarding its Optum HouseCalls program that used an artificial or prerecorded voice and was directed to a cellular telephone number not associated with a UnitedHealthcare member or planholder between Oct. 12, 2019, and Feb. 10, 2025.

According to the class action lawsuit, UnitedHealthcare violated the TCPA by placing calls to consumers about its Optum HouseCalls program without their consent. The plaintiffs in the case allegedly received multiple calls regarding the Optum HouseCalls program, even though they were not members of a UnitedHealthcare health plan.

Optum is a health services company that is part of UnitedHealth Group. Optum HouseCalls is a service that sends a health care professional to a member’s home to conduct an annual wellness visit.

UnitedHealthcare has not admitted any wrongdoing but agreed to pay $3.49 million to resolve the TCPA class action lawsuit.

Under the terms of the UnitedHealthcare settlement, class members can receive an equal share of the net settlement fund. Class members who submit a valid claim form are estimated to receive between $50 and $125. Exact payments will vary depending on the number of participating class members and the amount deducted for various costs.

The deadline for exclusion and objection is April 25, 2025.

The final approval hearing for the UnitedHealthcare robocalls settlement is scheduled for July 10, 2025.

To receive settlement benefits, class members must submit a valid claim form by April 25, 2025.

Who’s Eligible

Individuals who received a call from UnitedHealthcare regarding the Optum HouseCalls program that used an artificial or prerecorded voice and was directed to a cellular telephone number not associated with a UnitedHealthcare member or planholder between Oct. 12, 2019, and Feb. 10, 2025.

Potential Award

$50 to $125 (estimated)

Proof of Purchase

N/A

Claim Form

NOTE: If you do not qualify for this settlement do NOT file a claim.

Remember: you are submitting your claim under penalty of perjury. You are also harming other eligible Class Members by submitting a fraudulent claim. If you’re unsure if you qualify, please read the FAQ section of the Settlement Administrator’s website to ensure you meet all standards (Top Class Actions is not a Settlement Administrator). If you don’t qualify for this settlement, check out our database of other open class action settlements you may be eligible for.

Claim Form Deadline

04/25/2025

Case Name

Johnson v. United HealthCare Services Inc., Case No. 5:23-cv-00522-GAP-PRL, in the U.S. District Court for the Middle District of Florida

Final Hearing

07/10/2025

Settlement Website

OptumHouseCallsTCPAClassActionSettlement.com

Claims Administrator

Johnson v. United HealthCare Services Settlement Administrator
P.O. Box 301172
Los Angeles, CA 90030-1172
[email protected]
833-419-3898

Class Counsel

Aaron D. Radbil
GREENWALD DAVIDSON RADBIL PLLC

Defense Counsel

Carolyn A. DeLone
HOGAN LOVELLS US LLP