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 Norton Settlement Notice


Award (how much your claim may be worth): You can get a $10 cash refund or two-month Norton subscription extension from the Norton antivirus software class action settlement. No proof of purchase necessary!



Class Action Lawsuit Settlement Case(s):  Marolda v. Symantec Corp., Case No. 08-5701 (EMC) U.S. District Court, Northern District of California. 


Company(ies): SYMANTEC CORP.



Website of the Class Action Lawsuit Settlement Administrator (FILE YOUR CLAIM HERE):


Address to submit a claim form (REQUIRED):


To receive a cash refund or Norton subscription extension, you must submit a valid Claim Form either online at or to the following address postmarked by May 6, 2013:

Norton Upgrade Settlement

P.O. Box 4349

Portland, OR 97208-4349


Phone Number to call for assistance: (877) 853-3045


Details:Symantec Corporation has reached a class action lawsuit settlement over allegations it improperly charged customers for the automatic renewal of a prior Norton software subscription after they purchased another Norton product. If you upgraded or renewed your Norton antivirus software since October 1, 2005, you could get a $10 cash refund or two-month Norton subscription extension from the Norton upgrade class action settlement. No proof of purchase necessary.

The Norton upgrade settlement will resolve a 2008 class action lawsuit, titled Marolda v. Symantec Corp., that alleges Symantec’s automatic renewal program for Norton anti-virus subscriptions was improper because it did not disclose to customers that they needed to cancel the automatic renewal if an upgrade product was purchased.

Symantec denies any wrongdoing, but has agreed to a class action lawsuit settlement to resolve the litigation.

Class Members of the Norton anit-virus class action settlement include all persons in the United States (including individuals, companies, government entities and all other entities) who, between October 1, 2005 and May 23, 2012:

* purchased one of the following Norton products, and
* enrolled in Norton’s automatic renewal service for that products, and
* purchased (or renewed) a second Eligible Product either during the term of your subscription to the first Eligible Product or within 60 days after being charged an automatic renewal charge for that first Eligible Product, and
* installed the second Eligible Product on the same computer as the first Eligible Product, and
* have not received a refund of the automatic renewal charge.

All versions of the following Symantec antivirus software products are included in the class action lawsuit settlement:

Norton AntiVirus
Norton Internet Security
Norton 360
Norton Personal Firewall
Norton SystemWorks

Class Members that submit valid claim forms by the deadline of May 6, 2013, will receive one of the following benefits from the Norton settlement:

No Proof-of-Purchase Claim
If you submit a No Proof-of-Purchase Claim you are not required to prove your Norton purchases — the claim is based on your knowledge and recollection.

Each Settlement Class Member who submits a valid No-Proof-of-Purchase Claim is eligible to receive their choice of either:
* a $10 cash refund, or
* a two-month extension to their existing Norton subscription.

Proof-of-Purchase Claim
Proof-of-Purchase Claims require documentation from you to prove your Norton purchases.

Each Settlement Class Member who submits a valid Proof-of-Purchase Claim is eligible to receive their choice of either of the following for each documented Eligible Transaction:
* a $10 cash refund, or
* a two-month extension to their existing Norton subscription.

Claim Forms and more information on your rights in the Symantec Norton Upgrade Class Action Lawsuit Settlement can be found at

Purchased or Leased From:  November 14, 2004 to February 27, 2012


Claims must be postmarked by: 1/9/13


Settlement Administrator(s): Garden City Group, Inc.


Class Counsel:






Defense Counsel:



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  • Robert January 11, 2013

    Norton damaged my new computer back in 2009 and their software would not update nor would it get rid of a virus called the ULTIMATE DEFENDER At least twice norton charged 180 dollars a pop to review my Acer Aspire 6920.Their work never fixed my computer but simply damaged it

  • Kathy July 13, 2014

    What happened with this settlement? I have not received a denial or a settlement.

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