$2.5M System1 automatic renewal class action settlement

System1 agreed to pay $2.5 million as part of a class action lawsuit settlement to resolve claims it enrolled consumers in System1 automatic renewal subscriptions without their consent.

The System1 settlement benefits California residents enrolled in and charged for an automatic renewal or continuous service subscription for PC Protect, ScanGuard, Total Adblock, TotalAV, Total Password, Total VPN or Total WebShield software between Oct. 20, 2019, and June 30, 2024, who did not receive a full refund of subscription fees.

Plaintiffs in the class action lawsuit accused System1 of violating California’s automatic renewal law by failing to present the terms of its automatic renewal subscriptions in a clear and conspicuous manner. The company allegedly enrolled consumers in subscriptions without their consent, resulting in financial damages.

System1 is a marketing company that owns several brands, including antivirus software brands such as Total Security Limited, PC Protect and TotalAV.

System1 hasn’t admitted any wrongdoing but agreed to the $2.5 million settlement to resolve the class action lawsuit.

Under the terms of the System1 settlement, class members can receive an equal share of the net settlement fund. Exact payments will vary depending on the number of participating class members and the amount deducted for fees and other costs. No payment estimates are available.

The deadline for exclusion and objection is Feb. 4, 2025.

The final approval hearing for the System1 automatic renewal settlement is scheduled for March 7, 2025.

To receive a settlement payment, class members must submit a valid claim form by Feb. 4, 2025.

Who’s Eligible

California residents enrolled in and charged for an automatic renewal or continuous service subscription for Protected Software offered by System1, Total Security and Protected.net between Oct. 20, 2019, and June 30, 2024, who did not receive a full refund of any amounts paid toward the subscription

Potential Award

TBD

Proof of Purchase

Personal identifiers (email addresses, mailing addresses, etc.) to verify with defendant business records

Claim Form

NOTE: If you do not qualify for this settlement do NOT file a claim.

Remember: you are submitting your claim under penalty of perjury. You are also harming other eligible Class Members by submitting a fraudulent claim. If you’re unsure if you qualify, please read the FAQ section of the Settlement Administrator’s website to ensure you meet all standards (Top Class Actions is not a Settlement Administrator). If you don’t qualify for this settlement, check out our database of other open class action settlements you may be eligible for.

Claim Form Deadline

02/04/2025

Case Name

Nelson, et al. v. System1 Inc., et al., Case No. 37-2023-00045878-CU-BT-CTL, in the California Superior Court for San Diego County

Final Hearing

03/07/2025

Settlement Website

TotalSecuritySettlement.com

Claims Administrator

Nelson v. System1 Inc. Settlement Administrator
c/o CPT Group Inc.
50 Corporate Park
Irvine, CA 92606
[email protected]
888-921-0256

Class Counsel

Zach P Dostart
DOSTART HANNINK LLP

Defense Counsel

Patrick C Justman
LATHAM & WATKINS LLP