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woman holding money from an FTC refund checkThe FTC recently sent out refund checks to consumers who purchased Nobetes, a diabetes supplement that was falsely advertised.

A total of 398 checks worth a combined $60,791 have been mailed out to consumers. The average amount per check is $152.74, according to the FTC.

Diabetes occurs when an individual has too much glucose in the blood. Insulin, a substance produced in the pancreas, helps move glucose from the bloodstream into cells. As such, most diabetes treatment centers around administering glucose.

Long-term diabetes can lead to serious health problems, including heart disease, stroke, kidney failure, eye issues, dental disease, nerve damage, foot problems, and more. To the very real potential for serious complications, it is important that diabetes is aggressively treated and carefully managed through medications and insulin treatment.

Nobetes is a supplement that was reportedly advertised as being able to help treat diabetes through 36 vitamins, minerals, and plant extracts.

According to the FTC, Nobetes supplements made claims that were not substantiated by any scientific evidence. As a result, the federal agency filed a lawsuit against the Nobetes manufacturer in December 2018.

Nobetes was allegedly advertised through television, radio, YouTube, Facebook, and their website, which made claims that the product was capable of reducing blood sugar levels in as little as one day and could “fill the nutritional shortages that diabetes causes.” However, there was reportedly no scientific evidence to back these claims up.

As a result, both the FTC and the U.S. Food and Drug Administration (FDA) reportedly sent warning letters to the manufacturer, stating that “it is unlawful under the FTC Act […] to advertise that a product can prevent, treat, or cure human disease unless you possess competent and reliable scientific evidence, including, when appropriate, well-controlled human clinical studies, substantiating that the claims are true at the time they are made.”

Supplements that have not been scientifically proven are not allowed to make claims that they can help with any medical condition. Additionally, some claims made by manufacturers mean that their products are considered to be “drugs” and need to be approved by the FDA.

In some cases, taking supplements can have an adverse effect on consumer health – especially if individuals chose to rely solely on the supplement to treat serious health conditions such as diabetes.

The FTC recommends that, instead of turning to an unproved supplement to treat diabetes or high blood sugar, they speak with their health care provider.

In the same month that the FTC filed their claim against Nobetes, the Nobetes Corporation and two of its executive officers agreed to pay $182,000 to resolve the claims against them. $60,791 of this settlement is being reverted back to 398 consumers through refund checks.

In addition to the cash payment part of the settlement, Nobetes manufacturers are banned from advertising or selling the supplement or any other diabetes product. The company is prohibited from making any health-related claims unless they are not misleading and are supported by scientific evidence.

If individuals receive a check from the Federal Trade Commission (FTC), they should cash it within 60 days. Any further questions can be directed to the refund administrator JND Legal Administration by calling 1-833-222-1174.

The FTC Nobetes Diabetes Supplement Lawsuit is Federal Trade Commission v. Nobetes Corporation, et al., Case No. 2:18-cv-10068, in the U.S. District Court for the Central District of California.

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