Anne Bucher  |  September 3, 2024

Category: Banking News
Capital One signage on a building, representing Capital One data security.
(Photo Credit: Ken Wolter/Shutterstock)

Capital One class action lawsuit overview:

  • Who: Plaintiffs Vishal Shah, Gary Ingraham, Deia Williams and Devin Rose filed a class action lawsuit against Capital One Financial Corporation d/b/a Capital One.
  • Why: Capital One allegedly shares personal data with Meta, Google, Microsoft and other entities without customer knowledge or consent.
  • Where: The Capital One class action lawsuit was filed in California federal court.

A new Capital One class action lawsuit alleges that the financial institution shares personal customer information with Meta, Google, Microsoft and other third parties without their consent.

Plaintiffs Vishal Shah, Gary Ingraham, Deia Williams, and Devin Rose filed the Capital One class action lawsuit. They did so to challenge the “outrageous, illegal and widespread practice” of disclosing customers’ personal and financial information to unaffiliated third-party entities.

The plaintiffs claim Capital One implements code-based tracking devices into its website. Those disclose account information, credit card application information, which pages the customer visited and information entered on preapproval application pages.

“Upon information and belief, Capital One utilized data from trackers to improve and to save costs on its marketing campaigns, improve its data analytics, attract new customers and generate sales,” the Capital One class action lawsuit alleges.

Capital One class action says customers do not expect personal data to be shared

The plaintiffs allege banking customers do not expect a trusted financial institution to send their personal and financial information to undisclosed third parties for profit. When they visited the financial institution’s website, they say they believed they were communicating exclusively with Capital One.

The plaintiffs say Capital One did not disclose to website visitors and customers that it would share their personal and financial information with unaffiliated third-party entities. They claim they never signed written authorization to share their data and were never provided an opportunity to opt out.

The Capital One class action lawsuit asserts claims for negligence, negligence per se, invasion of privacy, violation of California’s Comprehensive Computer Data Access and Fraud Act, Consumer Protection Law, Consumer Privacy Act, Customer Records Act, the federal Electronic Communications Privacy Act, Computer Fraud and Abuse Act, breach of express and implied contract, unjust enrichment and other claims.

Capital One recently settled a lawsuit with Walmart over allegations it failed to meet the customer service standards established in a 2018 contract between the two companies.

What do you think about the allegations in this Capital One class action lawsuit? Tell us your thoughts in the comments.

The plaintiffs are represented by Natalie Lyons, Vess A. Miller, Lynn A. Toops and Amina A. Thomas of Cohen & Malad LLP, J. Gerard Stranch IV and Emily E. Schiller of Stranch Jennings & Garvey PLLC and Samuel J. Strauss and Raina C. Borrelli of Strauss Borrelli PLLC.

The Capital One class action lawsuit is Vishal Shah, et al. v. Capital One Financial Corporation d/b/a Capital One, et al., Case No. 3:24-cv-05985, in the U.S. District Court for the Northern District of California, San Francisco Division.


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1,215 thoughts onCapital One class action alleges it shares data with Meta, Google

  1. Anita Garrett says:

    Please add me. I was wondering why I kept being on the dark web and Capital One kept notifying me to change my password.

  2. ed dobin says:

    we have several Capital One credit cards

  3. Pamela M. Comstock says:

    I have an account with Capitol One. Pay my balance completely every month. Do I like Capitol One as my primary credit card carrier? Not necessarily, as they are HUGE and not that caring re: their customer base. I should find another, but it is a pain, but reading this makes me question not just Capitol One, but other large banking firms. I am wondering how the several people bringing about this law suit found the information. was given to Microsoft and Google? Why can’t I be that smart because adding my name to this huge lawsuit down the road will garner us all just a few lousy dollars. The ones bringing about the law suit will do much better as they are smarter than us dummies writing “Add Me” which doesn’t do anything by the way….and the lawyers will kick ass financially as attorneys always do in these high stake lawsuits. And who out there is really reading these comments…but, I digress. I’m a dummy expecting Capitol One to guard my information, and I’m the dummy not being intelligent enough to figure out what a sneaky underhanded bank Capitol One is. So, the end of this will be: Capitol One will pay out millions, The plaintiffs will get some money, and the attorneys will rake in Millions, and all us dummies getting sucked in for “big bucks” will garner less than 10 bucks each…if we are lucky. That is my thoughts.

  4. JEREMY LAM says:

    Please add me

  5. LeeAnna Mitchell says:

    Ive been wondering how my info got on the dark web ,could this be how?

  6. Erin Papaleo says:

    This is ridiculous… I try not to have the dark Web take my information and capital one just let’s it out 😡. Add me

  7. Barbara Emerson says:

    Please add me, so tired of entities taking liberties with my PII

  8. Angelica Garza says:

    I’ve always wondered how I received such detailed offers in times that I am researching or in the process of purchasing something. I do not appreciate my information being sold to or given to companies I am not personally involved with. Please add me.

  9. JJ says:

    Add me why are customers rights always being violated???

  10. Jonathan Vazquez says:

    Add me

    1. Beth fusco says:

      Please add me

      1. Rentha Blandin says:

        Please add me

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