Capital One class action lawsuit overview:
- Who: Plaintiffs Vishal Shah, Gary Ingraham, Deia Williams and Devin Rose filed a class action lawsuit against Capital One Financial Corporation d/b/a Capital One.
- Why: Capital One allegedly shares personal data with Meta, Google, Microsoft and other entities without customer knowledge or consent.
- Where: The Capital One class action lawsuit was filed in California federal court.
A new Capital One class action lawsuit alleges that the financial institution shares personal customer information with Meta, Google, Microsoft and other third parties without their consent.
Plaintiffs Vishal Shah, Gary Ingraham, Deia Williams, and Devin Rose filed the Capital One class action lawsuit. They did so to challenge the “outrageous, illegal and widespread practice” of disclosing customers’ personal and financial information to unaffiliated third-party entities.
The plaintiffs claim Capital One implements code-based tracking devices into its website. Those disclose account information, credit card application information, which pages the customer visited and information entered on preapproval application pages.
“Upon information and belief, Capital One utilized data from trackers to improve and to save costs on its marketing campaigns, improve its data analytics, attract new customers and generate sales,” the Capital One class action lawsuit alleges.
Capital One class action says customers do not expect personal data to be shared
The plaintiffs allege banking customers do not expect a trusted financial institution to send their personal and financial information to undisclosed third parties for profit. When they visited the financial institution’s website, they say they believed they were communicating exclusively with Capital One.
The plaintiffs say Capital One did not disclose to website visitors and customers that it would share their personal and financial information with unaffiliated third-party entities. They claim they never signed written authorization to share their data and were never provided an opportunity to opt out.
The Capital One class action lawsuit asserts claims for negligence, negligence per se, invasion of privacy, violation of California’s Comprehensive Computer Data Access and Fraud Act, Consumer Protection Law, Consumer Privacy Act, Customer Records Act, the federal Electronic Communications Privacy Act, Computer Fraud and Abuse Act, breach of express and implied contract, unjust enrichment and other claims.
Capital One recently settled a lawsuit with Walmart over allegations it failed to meet the customer service standards established in a 2018 contract between the two companies.
What do you think about the allegations in this Capital One class action lawsuit? Tell us your thoughts in the comments.
The plaintiffs are represented by Natalie Lyons, Vess A. Miller, Lynn A. Toops and Amina A. Thomas of Cohen & Malad LLP, J. Gerard Stranch IV and Emily E. Schiller of Stranch Jennings & Garvey PLLC and Samuel J. Strauss and Raina C. Borrelli of Strauss Borrelli PLLC.
The Capital One class action lawsuit is Vishal Shah, et al. v. Capital One Financial Corporation d/b/a Capital One, et al., Case No. 3:24-cv-05985, in the U.S. District Court for the Northern District of California, San Francisco Division.
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1,217 thoughts onCapital One class action alleges it shares data with Meta, Google
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I have been a Capitol One customer for years and did not know they share our information. Please include me.
I’m a card holder. Thank you for the information which explains a lot! I’m having a issue right at this very moment with one of those companies. They took money from my bank account unwillingly and now I have been going back & forth just to get a refund. Please add me in.
I would feel betrayed and exploited mostly devastated that my personal information has been exposed to the point that we the people deserve to be compensated for this. I’m a customer and Add me to the list….
Please add me as well
We did get a notice from Cap One stating they are severing ties with WM. We only used Cap One at WM because of the 5% cash back rewards. Now it is 1.5 %! So we went to another card for 5% and will let Cap One expire. Greed is the worse evil of all. Pity.
add me
I have a capital one card and would like to be apart of this lawsuit.
Please add me I am a capitol One card holder
I had a capital one account and it got closed because I had gotta scam so I’m making payments month and instead of it going down they are constantly adding interest and everything else on a close account. It’s doesn’t make sense
Hi. You are responsible for repaying bank money even after closing the account but Why pay if your card was scammed? Smells fishy. You live in Denmark! “: l