Sarah Mirando  |  August 18, 2012

Category: Closed Class Actions

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Toyota Rav 4 Class Action Settlement

The Toyota RAV4 class action settlement will resolve a class action lawsuit, entitled Milligan v. Toyota Motor Sales, USA, Inc., that alleges some 2001-2003 RAV4s equipped with automatic transmissions have experienced a “harsh shift condition.” When this occurs, the vehicle may suddenly not shift smoothly and/or it may exhibit harshness in shifting operations during driving. The “harsh shift condition” may be attributed to a malfunctioning Electronic Control Module (ECM).

Toyota denies wrongdoing but has agreed to establish a class action lawsuit settlement to resolve the litigation.

Who’s Eligible

Class Members of the Toyota RAV4 class action lawsuit settlement include all persons in the United States, including the commonwealth of Puerto Rico, who currently own or lease or formerly owned or leased a model year 2001 through 2003 Toyota RAV4 equipped with an automatic transmission. (Toyota previously mailed a notice regarding this issue to current owners as part of a separate Customer Support Program. However, this class action settlement expands that Customer Service Support Program to include prior owners and lessees.)

Potential Award

Class Members can receive the following benefits under the Toyota RAV4 settlement:

(1) Warranty Enhancement. Toyota will continue to provide a warranty enhancement to any Class Member, for a period of 10 years or 150,000 miles from the Class Vehicle’s in-service date, whichever occurs first, for a harsh shift condition and/or illumination of the check engine light with the following codes: P0750, P0753, P0755, P0758, and/or P1760.

(2) Reimbursement Under the Existing Customer Support Program. Toyota will continue to offer reimbursement to current owners pursuant to the existing Customer Support Program. The class action settlement will extend this reimbursement to prior owners.

(3) Reimbursement for Repair Costs. Class Members who paid for a repair or replacement of the ECM and/or automatic transmission for the specific condition covered by this settlement during the enhanced-warranty period will be reimbursed.

To submit a claim form for reimbursement, you must download a claim form at www.RAV4ECMSettlement.com and mail it, along with the required documentation, through December 31, 2014.

Class Members who fail to submit valid reimbursement claims during the Reimbursement Period will not receive a payment from the RAV4 ECM settlement.

Proof of Purchase

Repair receipts are required for reimbursement.

Claim Form Deadline

12/31/2014

Case Name

Milligan v. Toyota Motor Sales, U.S.A., Inc., Case No. C09-05418 RS and Washington v. Toyota Motor Sales, U.S.A., Inc., Case No. 110-cv-164200, U.S. District Court for the Northern District of California

Final Hearing

12/1/2011 Final Approval was granted on Feb. 6, 2012

Settlement Website
Claims Administrator

Kurtzman Carson Consultants

(Continental U.S. Claims)
Toyota Motor Sales, U.S.A., Inc.
Toyota Customer Experience, WC 10
19001 S. Western Ave.
Torrance, CA 90509

(Hawaii Claims)
Servco Automotive Customer Services
2850 Pukoloa St., Suite 202
Honolulu, HI 96819

(Puerto Rico Claims)
Toyota de Puerto Rico Corp.
P.O. Box 195467
San Juan, Puerto Rico 00919

Class Counsel
Jeffrey B. Cereghino
Michael Ram
Ram, Olson, Cereghino & Kopczynski LLP
Beth E. Terrell
Terrell Marshall & Daudt PLLC
Steven Tindall
Rukin Hyland Doria & Tindall LLP
Jennie Lee Anderson
Andrus Anderson LLP
Defense Counsel
Eva M. Weiler
Frank C. Rothrock
Shook, Hardy & Bacon, LLP

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47 thoughts onToyota RAV 4 Transmission Class Action Lawsuit Settlement

  1. Donna Harman says:

    Ok as I have read the 2004 rav4 was also having these kind of issues too. I just bought mine second hand in May from a family friend. Code p0776. My fiance passed away in feb and lost everything. I had to sale everything to get a vehicle as ours was sent back to dealership because couldn’t afford $600 month for it. I’ve only had this a short time. Now getting code P0776. Harsh changing gear from park to reverse and from drive to reverse and hesitates between first and second gear and jerks into gear. I seen that this is same generation as the 2001_2003 and it has the same issues. Why wouldn’t toyota take all the second generation because seems to me they all are having the same issues. They want to tarnish their reputation for being one of the best cars? I mean be honest and fix them all!! I definitely do not have the money to work on this to fix it. I’m tired of coming out on the crap end of a deal. I’ll never buy another China product again.

  2. Brittney clary says:

    I own a 2003 rav 4 I have had problems with harsh shifting for a couple years now I originally took it to the dealership to be looked at when I 1st started having problems and was told there wa dnt anything they could do because I was past my warranty this is unsafe and should have a recall!

  3. D says:

    I have a 2002 RAV 4 with only 75 k miles. I am past the 10 year extended warenty period. Toyota is reporting they will do nothing they say they are not obligated to do anything. This is no way to treat a loyal customer that have bought Toyota his whole life. I now feel stupid for telling people Toyota is a reliable brand because it clearly is not. These RAV 4’s have faulty engineering and that is the problem. I will never buy another Toyota again unless they do something to reconcile the money I have lost. I had the ECU replaced and it did not fix the problem. Now I have to pay for a new transmission and 02 sensor that is more than the vehicle is worth. These vehicles also have a history of the catalitic coverters going out early because of the faulty 02 sensors. It’s not right how large companys like Toyota treat it’s customers. This should have led to a recall. All of these customers above should demand a recall from the FTC or who ever will listen. These vehicles are not only breaking down but they are not safe because of the shofting and transmission problems I almost was struck by another vehicle when I tried to drive the car through a intersection and it would not shift correctly. People could be killed. Toyota should not be able to get away with selling a defective vehicle. Anyone interested in a class action law suit or a Federal recall please let me know, sign me up.

    1. Tadd Morris says:

      Same problem

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