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This settlement is closed!
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Two toll companies agreed to a $2.5 million settlement to resolve class action lawsuit claims they unfairly charged fees on unpaid tolls for the RiverLink toll bridges in Indiana and Kentucky.
The settlement benefits individuals who paid fees or penalties on tolls related to use of the RiverLink toll bridges and were not refunded before Feb. 7, 2022. Eligible fees would have been assessed after Class Members failed to pay a first toll notice, second toll notice, and/or violation notice that was not printed and mailed.
RiverLink toll bridges allow traffic to cross the Ohio River between Louisville, Kentucky, and southern Indiana. Three bridges connect the two states, allowing drivers to cross the river in exchange for a toll.
According to a class action lawsuit, RiverLink operators Kapsch TrafficCom USA Inc. and Gila Inc. violate the law by charging late fees on unpaid tolls after only 29 days or fewer. Plaintiffs in the case say the RiverLink business terms are supposed to allow 35 days for payment — five days for invoice generation and mailing and 30 days for a customer to make payments.
As a result of this failure, drivers were allegedly charged unfair late fees on unpaid tolls before their payments should have been considered late.
“Defendants have inappropriately charged motorists penalties as part of a scheme with the intent to defraud and mislead,” the RiverLink class action lawsuit contends.
Kapsch and Gila haven’t admitted any wrongdoing but agreed to settle these claims with a $2.5 million settlement deal.
Under the settlement terms, Class Members will receive a cash payment. This payment will vary depending on the amount each Class Member paid in toll fees. Class Members who paid more in toll fees will be allotted a larger share of the settlement fund. No payment estimates are available on the settlement website.
Both defendants also agreed to make changes to their toll fee processes to avoid future unfair fees. This serves as injunctive relief in the settlement deal.
The deadline for exclusion and objection is May 23, 2022.
The final approval hearing for the settlement is scheduled for June 22, 2022.
Class Members do not have to file a claim form in order to benefit from the settlement. They will automatically receive payments without needing to take any action.
However, Class Members may elect to receive their payment through PayPal or Zelle by submitting a request through the settlement website.
Who’s Eligible
The settlement benefits individuals who paid fees or penalties on tolls related to use of the RiverLink toll bridges and were not refunded before Feb. 7, 2022. Eligible fees would have been assessed after Class Members failed to pay a first toll notice, second toll notice, and/or violation notice that was not printed and mailed.
Potential Award
Varies
Proof of Purchase
No proof of purchase applicable.
Payment Selection
NOTE: If you do not qualify for this settlement do NOT file a claim.
Remember: you are submitting your claim under penalty of perjury. You are also harming other eligible Class Members by submitting a fraudulent claim. If you’re unsure if you qualify, please read the FAQ section of the Settlement Administrator’s website to ensure you meet all standards (Top Class Actions is not a Settlement Administrator). If you don’t qualify for this settlement, check out our database of other open class action settlements you may be eligible for.
Exclusion or Objection Deadline
05/23/2022
Case Name
Outzen et al. v. Kapsch TrafficCom USA Inc. et al., Case No. 1:20-cv-01286-TWP-MJD, in the U.S. District Court Southern District of Indiana Indianapolis Division
Final Hearing
06/22/2022
Settlement Website
Claims Administrator
Riverlink Settlement Administrator
P.O. Box 43518
Providence, RI 02940-3518
855-909-0735
Class Counsel
William Winingham
Jon Noyes
WILSON KEHOE & WININGHAM LLC
Jacob Cox
COX LAW OFFICE
Defense Counsel
Gregg Bott
General Counsel
GILA LLC
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29 thoughts onRiverLink Unpaid Toll Fees $2.5M Class Action Settlement
how do i send to receive payment through paypal the link doesn’t work i just got paper in the mail but can’t find any info on how to get my payment
All I know is that my hard earned money I’m forced to hand over to the government every year helped build that bridge & I still gotta pay to cross it. In my opinion if you are a Ky /Indiana resident or if the vehicle that crosses is registered in either state, crossing should come to us local and state taxpayers free of charge. Why not at least when the money gets generated back from tolls on what it cost to build then stop tolls. Also correct me if I’m wrong but isn’t riverlink a private company anyways. Why is the toll $ goin to a private company? I say whatever income the bridge produces at the end of the yr the residents should get a cut off from it. Idk if it was local or state taxes that forked out the $ to have built. If that’s the case local residents who payed taxes that yr should get a % and distributed evenly
I am being defrauded by toll company. I have auto replenish on my toll pass and they keep charging the card without issuing a credit for frequent use. My husband uses the tolls daily for work back and forth and gets over 40 a month yet they charge us full price each month with auto replenish it was $120 a month . I asked if I could just get statement at months end after fees then credit back for 1/2 price for frequent use . They said they don’t do that. I’ve never encountered a company that operates this way. Is there anything I can do. Please help!
Add me,we have had lots of trouble from riverlink
Please Add me I was moving when I crossed the River Link bridge and when I got the first bill it had two different dates and times charging me $4.42 so I paid it with a money order and I used my married name and new address and they sent me another bill not even two weeks later, the payment was sent to KY.
Add Me