MacKeeper Class Action Settlement

ZeoBIT LLC has agreed to settle a class action lawsuit alleging it deceptively advertised the functionality of its MacKeeper software. If you purchased MacKeeper software on or before July 8, 2015, you may be entitled to a cash payment from the class action settlement.

The MacKeeper class action lawsuit, filed in May 2014 by plaintiff Holly Yencha, alleges ZeoBIT deceptively advertised and sold MacKeeper software as being capable of enhancing an Apple computer’s speed, performance and security by detecting and eliminating harmful errors and threats, but that the software actually cannot perform these advertised functions. Yencha alleges that the MacKeeper software identifies problems that don’t exist and generates false error messages to scare users into purchasing an upgrade.

According to Yencha’s class action lawsuit, she initially downloaded a free trial version of MacKeeper, which prompted her to conduct a diagnostic scan. Following this diagnostic scan, MacKeeper allegedly identified thousands of issues that caused Yencha’s computer to be in “critical” condition. Yencha claims she was encouraged to purchase a full, registered version of the MacKeeper software for $39.95 to fully repair her computer.

However, Yencha alleges that neither the free trial nor the full version of the MacKeeper software perform reliable diagnostic testing. “Instead, ZeoBIT intentionally designed MacKeeper to invariably and ominously report that a user’s Mac needs repair and is at-risk due to harmful (but fabricated) errors, privacy threats, and other computer programs, regardless of the computer’s actual condition,” she says in the MacKeeper class action lawsuit.

ZeoBIT denies that it engaged in any wrongdoing, but it has agreed to pay $2 million to settle the MacKeeper class action lawsuit in order to avoid the expense and uncertainty of ongoing litigation.

UPDATE: On Mar. 7, 2016, Top Class Actions readers started reporting that they received checks in the mail from the MacKeeper class action settlement!

Who’s Eligible

Under the terms of the MacKeeper settlement, Class Members include: “All Persons in the United States and its territories who purchased MacKeeper on or before July 8, 2015.”

Potential Award

Up to $39.95. The actual amount each claimant will receive depends on the total number of valid claims submitted.

Proof of Purchase

When submitting a claim for the MacKeeper class action settlement, Class Members must provide the email address that was used in connection with their purchase. In addition, Class Members must affirm that they purchased MacKeeper software on or before July 8, 2015 and that they have not received a full refund for their purchase of MacKeeper.

Claim Form

CLICK HERE TO FILE A CLAIM »

Claim Form Deadline

11/30/2015

Case Name

Yencha v. ZeoBIT LLC, Case No. 2:14-cv—00578-JFC, in the U.S. District Court for the Western District of Pennsylvania

Final Hearing

10/16/2015

Settlement Website

www.YenchaSoftwareSettlement.com

Claims Administrator

MacKeeper Settlement Administrator
c/o Rust Consulting Inc.
P.O. Box 2242
Faribault, MN 55021-1624
1-877-315-1149
info@YenchaSoftwareSettlement.com

Class Counsel

Rafey S. Balabanian
Benjamin H. Richman
Courtney C. Booth
EDELSON PC

Defense Counsel

Matthew D. Brown
COOLEY LLP