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Samsung Refrigerator Class Action Lawsuit
By Sarah Pierce
  

Samsung refrigerator

A design defect in Samsung refrigerators causes the coils to freeze over, leaving the refrigerator unable to remain cold enough to keep food from spoiling, according to a class action lawsuit filed in New Jersey. The lawsuit estimates thousands of U.S. consumers have purchased the defective refrigerators since 2005, and that consumers have suffered hundreds of dollar in damages from lost groceries and repairs caused by the alleged defect.

 

According to the Samsung refrigerator class action lawsuit, “The refrigerators are designed and manufactured with heated coils that are intended to prevent excess frost from developing in the back of the machine. Instead of preventing frost, however, the coils allow frost and ice to build up in the refrigerators until the ice clogs and/or disables the machine’s fans, making it impossible for the fans to work to keep the machine cool.”

 

The alleged defect not only renders the refrigerators unusable, but also poses a safety risk to consumers because it leads to food spoilage and the risk of food-borne illnesses. Further enhancing consumers’ risk of illness is the fact that many of the refrigerators falsely display on the exterior temperature reader that the inside of the fridge is at a standard cool temperature.

 

The class action lawsuit alleges the defect exists in all three varieties of refrigerators Samsung manufactures, including its French door, side-by-side and bottom freezer varieties, and the model numbers:

 

RF266AASH

RS263BBWP

RB1955SH

RS2533SW

RS267LASH

RS267TDRS

RS2630WW

 

The lawsuit further charges that “Samsung sold and serviced the refrigerators even though it knew, or was reckless in not knowing, that the refrigerators were defectively designed, would fail prematurely, and would ultimately result in [class members’] inability to use their refrigerators for their intended purpose.”

 

This is the second class action lawsuit filed in two months over defective refrigerators causing food spoilage. A class action lawsuit filed in July alleges LG’s French door refrigerator models contain a defect that causes the interior light to stay on after the doors are closed, resulting in overheating, food spoilage, melted plastic and fire hazard.

 

The Samsun refrigerator class action lawsuit is seeking damages, restitution and other awards for class members. A copy of the lawsuit can be read here.

 

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Updated September 27th, 2010

 

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111 Comments

  • Anonymous July 3, 2012

    I have a sightly different model than listed but have all the problems can I get compinsation? Samsung frig. model RF26XAEBP maybe newer only 2to 3 years old.

  • Anonymous July 24, 2012

    I also have a slightly different French Door Model which is experiencing the above described issues and would like to know if it is included in the suit. (RF267AERS)

  • Anonymous August 1, 2012

    I just had to repair the same problem, What can we do to get in on this? or is it too late?

  • Anonymous August 29, 2012

    I have the same problem with mine but it is a different model. Can I join the class action?

  • Anonymous September 3, 2012

    Our Samsung Frig with the French doors just caught on fire today. Model RF268ABBP. I to also want to know how to get in on the class action lawsuit?

  • Anonymous December 12, 2012

    I have a2year old Samsung,french door bottom freezer that has froze up twice in the last year. cost approx 550.00. model # RF217ACRS. how do I become a part of the class action suit?

  • Anonymous December 12, 2012

    I have a 2.5 year old Samsung model #RF266ABPN that shortly after one year is freezing solid in the back vents, filling with water chronically. Can this be included in the class action lawsuit

  • Linda January 7, 2013

    I would like to join in the class action. I have one of models listed RS267LASH. It wasnt cheap at purchase, but 3 repair men later, and no help from Samsung, we are to the point that every 2 months we have to defrost the frig with a blow torch.

  • G. McKinney January 26, 2013

    We also have the same problem. Model # RF26VABBP. How do we add our name to this lawsuit?

    • judith barry April 12, 2014

      We have a Samsung French door refrigerator, model no. RS261MDBP. There is a very noxious smell coming from behind the frig possibly behind the back panels. It is has been 4 months now and the frig had to be removed to the garage where the smell is still very strong even with the garage door open. I have been nauseated, headaches etc. I recently had a mold test done next to the frig and it came back positive. What is our next step?

  • B Clough February 2, 2013

    My father in law fridge is a Samsung # RF263AEBP, he has the same issues with this model. What would be the next course of action?

    Thanks
    BC

  • Barbra Craig March 12, 2013

    RS263TDPN Our Samsung stopped cooling in the refrigerator side in Jan. 2013. We purchased in July 2010. It freezes up on the left side inside the frig and we actually can see the ice. Lots of spoiled food and bad smell. How can I be involved in the class action suit?

  • Barbra Craig March 12, 2013

    Ice forming on the left inside back panel, all food spoiled (RS263TDPN) Big disappointment for our dream fridge. Two and a half years old.
    Freezer works fine.

  • J Lawson March 27, 2013

    Model RF263BEAESR is junk also. Day I received it it did not work. Samsung told me to put the food in the refrigerator to help it cool of after 15 hours of install.. The next day needless to say all the food was ruined. They will not pay for the ruined food nor the inconvenience we experienced trying to get it diagnosed. All I can say is stay away from refrigerator refrigerators, I swapped ti out for LG and it worked on day one.

  • Pat Bowman March 29, 2013

    Please add my name to the law suit we are having the same issues

  • kenneth phillips June 1, 2013

    A bunch of us have RF265 french door with ice sheet buildup under crisper. Samsung needs to be sued for all of these other problems until they learn that they can’t cheat American consumers like they do in third world countries!!! Any lawyers want to take on the ice sheet buildup problem please e-mail me at: kscottp@gmail.com

  • Kerry Hollis June 11, 2013

    Purchased Samsung RF263AEWP on 10/08/2010 with 4 year warrenty. The fan/back panel have been replaced 3 times (fan always starts making noise, and water collects in and below crisper tray). It just happened again…4 times now same problem. If they replace it again, I am afraid it may last long enough for the warrenty to run out.

    In fact, they already sent a repair man out, he states it’s the same problem. I wonder if there is a lemon law for appliances.

    How can I be a part of this class action suit? Enough people have been taken advantage of…thanks.

  • Angela Flores June 21, 2013

    Angela June 21, 2013 at 9:34 am

    Your comment is awaiting moderation.

    Our Samsung refrigerator is also defective and I would like to join the CAL. After a year of owning it the ice maker stopped working completely. Just refused to make ice. We had it serviced and it was discovered that the coils were all frozen through. The fridge was emptied and thawed to attempt to fix the problem. But when turned on the coils just froze up again. Now after 3 years of purchasing the unit, the refrigerator side refuses to maintain a cold temperature. The display panel keeps creeping up to 60 degrees and nothing in the fridge is chilled properly. you can imagine we have lost a ton of food due to spoilage.

  • Jennifer Moore June 24, 2013

    I am also having the same issues on my 3 yr old unit, top fr doors back panel completely icing over and freezing up…PLEASE ADD ME to CAL is not too late.

    Technician advised to manually defrost unit for 24hrs every couple months to avoid complete overhaul. So every 2 months I have to drive to someones house and store my food until the refridgerator has defrosted then wait till its cold and return my food. WHAT!!
    this is definetly not a permanent fix, just a bandaid for a problem that needs to be addressed by Samsung.

    These are very expensive units and this is unacceptable. Completely faulty manufacturing and Samsung should be held accountable.

  • Donna Janssen July 5, 2013

    Please add me to your lawsuit. I have the exact same problem with the refrigerator side not cooling. Model#RS263TDBP. I paid $1438.41 for something that was supposed to be good quality. That is a lot of money to just throw away.

  • Megan Fitzgerald July 6, 2013

    A year and a half ago I purchased Samsung Model #RF197ACRS. A few months ago I started hearing popping and crackling and found ice build up in the back of the refridgerator section and water pooling beneath the vegetable bins. A few days before July 4th my fridge stopped cooling, all food was spoiled. Especially for a $2100 appliance this is completely unnacceptable! Samsung must be held accountable to all of us that clearly have purchased a known lemon appliance. What do I need to do to join this CAL?

  • Terri B July 8, 2013

    I also would like to be part of this law suit. I purchased a French Door refrigerator RF217ACPN ANPN July 2011, for $1134.00. For that price I expect to last longer than one year. I have to spend time defrosting a “no frost” refrigerator. I have to wonder if Samsung has even been notified of law suit since they are still selling defective appliances.? Not only does it have ice coming out of inside panels in the top section…I get water in my crisper s. I do not have an ice maker so no water hook up. Also freezer compartment has build up of snow like frost and ice….NOT HAPPY !

  • Babu Antony July 15, 2013

    I also habe the same problem. Can I join the lawsuit?

  • carmen reschly July 16, 2013

    I have a samsung rs2630 please include me!

  • C Schmidt July 30, 2013

    I have a model #RFG297AARS that will not keep foods frozen. Purchased 10-17-09. Can I be added to the lawsuit? Any advice?

  • C Schmidt July 30, 2013

    I have a model #RFG297AARS that will not keep foods frozen. Purchased 10-17-09. Can I be added to the lawsuit? Any advice?

  • C Schmidt July 30, 2013

    I have a model #RFG297AARS that will not keep foods frozen. Purchased 10-17-09. Can I be added to the lawsuit? Any advice?

  • Sharon Johnson July 30, 2013

    I need to know how to become a part of this class action Lawsuit ! I too have a Samsung Side By Side model # RS 2545SH that is not working right ! We have had a repairman out 3 different times for the same problem , the back coil freezes and it clogs the drain hole and they have to use heat guns and unthaw it ! They have told us that it can’t be fixed that we just have to keep having someone come thaw it out when it freezes again because it makes the fan not run so it doesn’t keep the food cold ! We need and want a new fefrigerator ! We can’t afford to keep paying someone to come out and unthaw it and we can’t afford to keep losing food because it spoils ! What am I to do ???

  • Sharon Johnson July 30, 2013

    I need to know how to become a part of this class action Lawsuit ! I too have a Samsung Side By Side model # RS 2545SH that is not working right ! We have had a repairman out 3 different times for the same problem , the back coil freezes and it clogs the drain hole and they have to use heat guns and unthaw it ! They have told us that it can’t be fixed that we just have to keep having someone come thaw it out when it freezes again because it makes the fan not run so it doesn’t keep the food cold ! We need and want a new fefrigerator ! We can’t afford to keep paying someone to come out and unthaw it and we can’t afford to keep losing food because it spoils ! What am I to do ???

  • Sharon Johnson July 30, 2013

    I need to know how to become a part of this class action Lawsuit ! I too have a Samsung Side By Side model # RS 2545SH that is not working right ! We have had a repairman out 3 different times for the same problem , the back coil freezes and it clogs the drain hole and they have to use heat guns and unthaw it ! They have told us that it can’t be fixed that we just have to keep having someone come thaw it out when it freezes again because it makes the fan not run so it doesn’t keep the food cold ! We need and want a new fefrigerator ! We can’t afford to keep paying someone to come out and unthaw it and we can’t afford to keep losing food because it spoils ! What am I to do ???

  • Sharon Johnson July 30, 2013

    I need to know how to become a part of this class action Lawsuit ! I too have a Samsung Side By Side model # RS 2545SH that is not working right ! We have had a repairman out 3 different times for the same problem , the back coil freezes and it clogs the drain hole and they have to use heat guns and unthaw it ! They have told us that it can’t be fixed that we just have to keep having someone come thaw it out when it freezes again because it makes the fan not run so it doesn’t keep the food cold ! We need and want a new fefrigerator ! We can’t afford to keep paying someone to come out and unthaw it and we can’t afford to keep losing food because it spoils ! What am I to do ???

  • Layla August 9, 2013

    I have the ice build up under the crisper too. Samsung says it is the Evaporator cover. The first time it went out the fridge was 13 months old and it cost me $276.00. Less then 6 months later it went out again and Samsung covered it. That one lasted just over 12 months and now I’m waiting for Samsung to come fix it again. They said I will have to pay for it because its past the 12 month warranty. Please add me to lawsuit.

  • Laura August 16, 2013

    We have a RS263TDWP, 13 months old, same, exact problem. I’m two weeks out without a fridge now. Add us to the list.

  • Tara Raque August 17, 2013

    I have a Samsung french door fridge model RF26XAERS. The inside back wall keeps freezing from top to bottom. Water under both drawers. Awful fan noise. How do we join this lawsuit???

  • Sharri Bowers August 19, 2013

    Add me to the list. Same problem here as well.

  • Chris A. August 23, 2013

    I have a Samsung model #RF267AERS/XAA builds up water and ice under the bottom drawer inside the fridge. help if you can!!! Thought I was getting the best product on the market.

  • kathi August 24, 2013

    Why are there no updates on this lawsuit filed in 2010? My SAmsung was purchased in 2008, I have had to replace the icemaker 3 times… and the cooling unit has gone out twice… it sits in the garage, wasting space as I refuse to put more money into it!

  • steven September 3, 2013

    i have the same probelm with the back freezing up and clogging the cool airway. when would i get an update and/or when is this lawsuit going forward? in the mean time, what can i do to repair the fridge?

  • judy September 8, 2013

    Can you still apply for the Samsung Refrigerator Class Action Lawsuit? All I have is frustration with mine.

  • ELLEN September 9, 2013

    Please add me to the lawsuit as well. Purchased the RFG297AAWP in Dec of 2010. Water/ice builds up under the deli tray, Freezer gets frosted over, Water/ice thru the door has a leak and the moisture inside the door causes paint to bubble up and rust. A $2500 refrigerator, not worth the price. Samsung needs to back their name and fix these issues.

  • Dave October 14, 2013

    When will this Samsung refrigerator lawsuit close?
    Did they fix the problem for later models?

    I am considering purchasing an RF260BEAESR, french door refrigerator, which is similar to the RF266AASH in form and function.

    I wonder if there will be similar problems with this later model?

  • Krysha October 18, 2013

    We have had our Samsung fridge for just over 1 year the ice is causing the fan to make an enormous noise. Had to defrost the fridge once already!

  • Claudio October 31, 2013

    Same problem with the back of the fridge freezing up and plugging up the cooling vents in the rear wall of the unit. Had to defrost the unit several times. Always have issues with food not staying fresh very long. Unit is an RF26VAB.

  • Lisa November 6, 2013

    My Samsung Refrigerator #RS261MDRS has the same “Fan Noise” and freezing over issue. It sounds like a helicopter is flying in my kitchen. Within a month HHGREGG replaced the product. Within a couple months the replacement had the same problem. We have had the new product repaired 3 times and it has not helped. Samsung promised a replacement now is going back on their word and wants to repair again…PLEASE HELP! They will not honor what they promised!

  • Ellen November 6, 2013

    Do any of these comments get answered? When will we know if this lawsuit has been settled?

  • wade November 11, 2013

    How do you become part of this lawsuit. I am haveing the same problems with my refrigerater and tierd of the BS and run arround.

  • Mary Taylor November 13, 2013

    Please advise if this lawsuit is still open. My Samsung is just 5 yrs old and stopped cooling. Sometimes sits on 50 degrees.

  • Jessica Mercer November 30, 2013

    The Samsung RS263TDPN refrigerator does not cool correctly. The ice builds up and requires some one to come out and fix every 3 months. It makes a loud noise once the ice has built up. If they come out to fix it you will loose all the food in your refrigerator. It is grossly engineered and leaves the buyer to pay the bill. Samsung will not take responsibility for selling broken refrigerators.

  • Chris Westerdahl December 4, 2013

    I have the model RS261MDRS purchased from Sears In July of 2012. Same problem. Fan in freezer is getting locked up and sounds like a helicopter. Unbelievable 18 months and stuck with a POS. also the supposed LED lights on the front are burning out. 1200 down the drain.

    • Amy October 15, 2014

      We have the same model as you and purchased ours from Sears at the same time. Did you ever get a fix on yours or resolve this without buying a new one?

  • Robert Howard December 26, 2013

    I have the Samsung RS2555SW coils freeze over have spent money fixing in past, now Christmas Day the frig just shut off with food etc ruined HELP PLEASE

  • Nell December 28, 2013

    I bought the RF263AERS in 2010. It was repaired for ice build up under a 2 year extended warranty I purchased at Lowes. It is having ice problem again and no longer under warranty. If there is a class action suit I would like to participate.

    • Mia April 1, 2014

      I purchased my Samsung refrigerator in 2010 from Conn’s Appliances and have been experiencing the same problems multiple times since then. I have had a repair man come out , but have yet resolved the problem. If I can receive any information concerning the class action lawsuit please contact me via email.

  • George January 11, 2014

    Purchased a RF267ABRS and having the same icing problem as everyone else. Now seems to not be cooling. Please include me in the class action suit.

  • chris January 11, 2014

    I have the same problem, I live in Toronto Canada. Is there a Canadian Class Action suit I can join.

  • Jaya January 14, 2014

    Please add me to the suit. All of my electronics are Samsung, I am extremely disappointed in the performance of my RF 267.

  • Jessica January 18, 2014

    How do you sign up for this? I owned mine for 2 years and have the same problems as described above.

  • lawrence January 29, 2014

    purchased a samsung rf217acrs in july 2010. have had ice build up on the evaporator coil, water leaking into the vegetable bins and under them (due to drain being frozen over), popping noises from ice build up pushing on the plastic evaporator cover, and ice freezing the cooling fan which stops the cooling in the frig and makes the temperature go to 55-60 degrees. after a year of talk and letter wrtiing to samsung – they have paid for 3 repairs (i only had the 12 month warranty), and it still has the same issue – ice is building up because the design of the heater element is faulty – and supposedly the 3 repairs had a newly designed heater element. after all of this, the are willing to buy the unit back, less 10 percent per year depreciation prorated against my original bill of sale receipt (1,269) or in other words give me $818 when i supply them a picture of a cut power cord to the unit and the decal inside the unit with the serial and model number.

    trust me, i am finally get some recompense for all my efforts, but i surely have earned it the hard way. to buy another samsung with all the horrible customer service….. they cannot even tell me if this problem has been addressed with their new production of this model – and i have repeatedly asked the specific question.

    what samsung should have done is a product recall and fixed the problem for everyone – instead of making each single customer go through hell. it should be known – spread the word – that samsung really does not stand behind the product, manufactures it with known issues, and has poor customer service and outreach. it is a nice looking unit, has nice egonomics, etc. – if it only WORKED.

    • Isabella Tran June 24, 2014

      I have the same model RF217 and called Samsung and said is out of warranty. I also have same problem as you do with ice building up to the point that my veggies bins are frozen that I can’t pull it out. I hate Samsung so much. If you have any further info on this model, please email me and I will do the same for you. I think we should all be compensate for theiry crappy shit products. Thank you.

  • RUDY CASTILLO February 11, 2014

    MINE IS MODEL RS261MDRS/XAA. WITH SAME PROBLEMS, HAD TECH ALREADY VISIT , IT HAS BEEN A TERRIBLE EXPERIENCE. PLEASE ADD ME TO THE LAWSUIT…..

  • Gary Ross February 12, 2014

    I have the same coil freezing issue as most others here. Please add me to the class action suit.

  • Mark Madden March 5, 2014

    I have an RF267 with ice build up. Please include me as well if it is not too late.

  • Kelly March 14, 2014

    My model not listed above BUT I am having freezer problems. It will not get below 20*F. I have been searching info online in order to be prepared to call samsung. This fridge is less than 3 yrs old (we got in July 2011) it is out of warranty but I believe this should not be an issue for a fridge less than 3 yrs old…

  • Ian Throop March 24, 2014

    Same problem as you all mentioned. Model RF26XAERS. Purchased in early 2010. My back is frozen. I also had an issue a year or so ago that the water just wouldn’t work. Please add me to the suit.

    Any new info would be great!

  • Martha Wong March 27, 2014

    Having the same problem. Within one year water line frozen, in fact the reservoir in back completely frozen. Called service, they came and defrosted the reservoir but we continue to have problem. We continually have to clean water under the crispers and now the fan is making a huge racket and we see the back panel has ice buildup. It definitely appear to be a product defect and would like to be in on the CLA if its not too late. Where do I sign up? Our fridge is about 5 yrs old.

  • Mike Harper March 31, 2014

    I purchased a Samsung RF268ABP French door bottom freezer in Sept. 2010. On several occasions I have come out in the morning and there is water on the floor by both front corners. I have had a repairman (through the ex. war.) come out only to tell me that its not leaking now, so I can’t fix it. It happened again this time causing damage to our laminate flooring next to the kitchen. Am I eligible for the lawsuit?

  • Andrew Burt April 1, 2014

    RF26XAERS freezes water lines and control panel failure. Is this model part of the class action..what a POS. Samsung should stick to mobile phones and leave the refrigerator market to a company who knows refrigerators.

  • J Anderson April 2, 2014

    Model # RFG298AABP
    Purchased in 2010. Front panel completely rusted through. Samsung “customer service” completely unhelpful. Please add to the lawsuit.

  • Dee April 3, 2014

    Same Problem with our RS267, what is the update?

  • Debra Ward April 5, 2014

    We purchased a Samsung French Door Refrigerator Model# RF267ABWP in 2009. We are having big problems with the cooling coils. They continue to freeze up. We have had repairmen out 3 different times for the same problem. We’re told that we need to defrost the refrigerator every 3 months. That is not a solution. Can we please be added to this class action lawsuit?

  • JGlenn April 13, 2014

    Have Model RF266AFRS which has the same problems, include me in law suit as well.

  • AAndrews April 19, 2014

    You can add one more Samsung model to the list (RS265TDWP). My refrigerator wasn’t cooling and come to find out it is because the back of the refrigerator was covered in ice. Water was also pooling under the vegetable crisper. Additionally , there was a very large ice build-up next to the fan, which was preventing the fan from spinning properly.

    I have had this refrigerator for 2 1/2 years and am appalled by the quality. 1 1/2 years in, the display broke and I would have to replace the whole door. Not willing to pay for a repair that is half the cost of the refrigerator, I have opted to live with a malfunctioning display. Now that I am having problems with ice build-up I am sincerely regretting this purchase.

    • sheela April 25, 2014

      Can anybody share if they have done diy fixes for this? Sears wants $300 to look at this.

  • kevin kotermanski April 19, 2014

    I also have a rf267 Samsung have had to pull apart several times over the past few years what a hassle please add my name to law suit I purchased from best buy and they were no help at all with the issue and no repair service will even work on this issue good luck everyone worst $2500.00 ever spent on a Samsung product!!!!!!!

  • heather wilson April 19, 2014

    I have a Samsung and need to know how to join this. Thank you.

  • sheela April 25, 2014

    I have the same problem, my samsung side by side refrigerator freezes up – i Have had to defrost by shutting off the fridge for 15 hours, then it works. I also get a bad smell sometimes, looks like the drain is getting clogged. Diagnostics showed 22E which means fan problems- But the fan problem is resolved after defrosting so looks like it is frosting issue

  • Brandon Chong April 26, 2014

    I have the same problems which started at about 4 years into the fridge’s life, it is now the 5th year. I contacted Samsung through their live chat. they put me through all of the BS repair problems protocol. I told them to “stop BSing me” and then they said that they will write a ticket for me and be contacted within 2 days. doing those repair protocols, for a year; lead nothing but the fridge worsening in problems…. now after it defrosts, itll take less than a day for the problem to reoccur…. and now the temperatures just say 0*F for both the fridge section and the freezer section…. so now after doing researches i have found out that it most likely was a problem of Samsung not just one in a hundred/thousand units…. i would like Samsung to do something about this problem…. I am more concerned about the food that is going into the fridge and the freshness of them…

  • Lori Sparks May 28, 2014

    I have a Samsung RS263TDBP. It is now out of warrenty, and this is the third time it have freeze and iced up and stop cooling. I will not pay to fix somethink that will never be really fix. Help what do I do. I want to be added to Lawsite.

  • Donna Stone May 29, 2014

    I am also having issues with my almost 3 year old Samsung French Door Refrigerator model number RF266AEPN. At first the freezer failed. We pulled it out, vacuumed the coils and it worked again. Now the handle’s plastic hinges that allow the freezer door to open have broke. This happened when I attempt to open it today. I contacted Samsung because I do not believe that a almost three year old refrigerator should have issues. I was basically told that it is not under warranty and that a service technician would call within 24 hours to talk to me about it if they deem it to be an issue they should address. When you spend $1400.00 on a refrigerator it should last. I should not have to worry about coming home to find my food spoiled. Please add me to a possible lawsuit.

  • Stephanie June 5, 2014

    What is the update on the lawsuit? I have a Samsung RS263TDWP that has the exact same problems as the models included in the lawsuit. I would like to know if another lawsuit can be initiated or if it’s possible to add models to the existing suit if it hasn’t been settled.

  • Jan June 13, 2014

    Same story as ALL the others with coil and drain freeze up and water and ice in crisper drawers. Yes, spent lots of money only it only to be told it is out of warranty. not my problem anymore attitude. PLEASE add me to the list. Bought in late 2011 I read as long as you are having the coil freeze problem the model does not matter that you would be included in class action suit. I am so irate. never never buy Samsung again because of their customer service. I am sure none of us have money to throw out the window these days!

  • Scott Hilderbrand June 13, 2014

    I have a Samsung RF267ABWF with the same problems . please include me in the law suit

  • Chris Hiday June 17, 2014

    I have a RF267 the has the iced over coil issue. How do I get included in this?

  • Frances cottone June 17, 2014

    I am having the same issue with the coils icing over. How do I get included in this.

  • Frances cottone June 17, 2014

    I am having the same issue with the coils freezing over. How do I get included in this.

  • janelle centala June 29, 2014

    I have a rs263tdbp .. n it sounded like a helicopter but still functioned. Until today now I have no cooling of the refrigerator side AT ALL! I’d like to b added to this suit as well.

  • Ryan Nelson July 3, 2014

    How do I join the lawsuit!??

  • Jason R. Smith July 17, 2014

    Same problem here. Freezer works fine, fan makes horrible noise, ice builds up on back panel, water collects under crisper drawers, and will only cool to about 50 degrees. Really thought I was buying a quality product with Samsung. Will never own another one of their products, nor will anyone I know if I have anything to do with it.

  • P. Chan July 21, 2014

    RF263AERS bought from Lowes in 2011 has given us so much grief. Finally the trick to stop the freezing of evaporator fan is to set temperature warmer which substitutes in a different problem but more manageable: water pools under the deli tray until starts to leak out when its accumulated too much. This is half hour cleanup every couple months rather than defrosting and losing food every 6 months.

  • Jack Brodzik July 25, 2014

    I have the same freezing/leaking problems as well. Do not have the model # available for this post, but it is only 2 years old. I would definitely like to be added to the lawsuit list! thanks.

  • Latasha Dominguez August 2, 2014

    Bought a Samsung fridge in 2012 made in 2011…model RF266AEBP….Coils ice up and fan ices up so the fridge won’t cool… Wasted a lot of money on spoiled food. I have to manually defrost fridge every 3 weeks :( only owned it for 1 year before it started acting up.

  • Michelle Gieng August 3, 2014

    I am having the same problems with my fridge. Can anyone tell me how I can enroll in the class action lawsuit. Or if there is anything I can do. The warranty is over and I am putting out a lot of money on repairs just to have it stop working on me again in only 3 weeks from the last repair.

  • Pradeep Yelisetti August 9, 2014

    I have the same problem. Temp startyed blinking at 34 deg and when opened the back panel is iced up.The evaporator heater is open and needs the total evaporator coil need to be replaced and whole freidge need to be redone to fill refrigerant, which is a costly repair. etc.. Fridge is bought in 2009. Please add me to the class action suit list as well.

  • Bryan Daley August 9, 2014

    I have the RF267AERS and I have the same problem with the back freezing up and leaking water. Please include me in on this class action lawsuit.

  • Jen August 10, 2014

    My refrigerator (RF217 ACPN) has the same water leaking problem. Please include me into the class action.

  • Paul Vangi August 11, 2014

    I have same problem! Model number # RF217ACRS Please include me in class action lawsuit just under 2 yrs old refrigerator. Thank You !

  • Amanda August 12, 2014

    I have the same issue. There has to be a way to stop them from selling these defective products. I don’t even want to have mine serviced because of all the comments I have read. There is no fix for it. It just continues to stop working and freezing up. It will cost $500 to have a service call and break again in a month. Please let me know what to do next. I am still making payments on this fridge and looks like I will have to go buy another one. Please include me in the class action lawsuit.

  • Allene Fox August 12, 2014

    I bought my fridge in Feb 2013 and had this happen yesterday. In troubleshooting on the internet, I found out all this information. How can I be included in the class action suit? My model # is RF267AERS. I fixed it by watching a video on tube showing how to take off the panel and defrosting the coils and the drain line. What a mess. Took me 5 hours. I am so mad right now.

  • Young Yoon August 24, 2014

    My 3 years old Samsung refrigerator RF217ACPN has the same problem. Coil freezing issues keep happen even if you manually defrost the coil. The issue started a little over a year after we bought the refrigerator. Any solution to this?

  • April August 26, 2014

    Has anyone received a reply regarding this class action suit? Is it still pending? Can people still be added to it? Have there been any settlements? I’m having the same problems as others are mentioning above and would like to be included as well.

  • Joyce September 4, 2014

    Having the same trouble with a fridge we purchased in April of 2013, I went online to find out how to clean coils and found class action lawsuit information instead. I went to the website for the District Court in New Jersey, got a phone number and found out you have to write a letter to the judge to request being added to the case. Website is here: http://www.njd.uscourts.gov/court-info/court-locations/newark. Judges for the case are Martini and Falk, you can get their names off the website. Write a letter with documentation about your purchase and any repair history, and mail to the Newark address. They will want the case number: Civil Action Case No. 2:10-cv-04811-WJM -MF. I am hoping to exchange at Sears on a defective merchandise policy; we will see. Otherwise, I will be joining the case myself.

  • Obed September 6, 2014

    I bought Samsung RS261MDRS from HHGREGG with their extended warranty. After about 18 months it went bad. It started with making a very loud noise like that of a helicopter, then it starter forming ice and eventually stopped working. HHGREGG sent technician to fix it 4x but could not fix it. Then they told me that they are done because they do not know what is wrong with it. I called Samsung but they could not do anything for me. They told me that I am out of warranty and cannot extend it. Please add me to your lawsuit.

  • Darren Durel September 27, 2014

    I have a rf268 model, I’ve taken it apart 3 times to unfreeze it. I would like to join join the lawsuit also.
    Please advise

  • Kelly martin October 7, 2014

    Weve had an ice build up since we bought our fridge. I just now found this page .im in canada , can we join in this action . Im very tired of paying top dollar for things that require more money to fix. Please advise
    Thank you

  • Sherri Zuroff October 12, 2014

    I have had the rf266aepn model since 2010, it has frozen over 6 times since then, had several repairman over, no one could permanently fix it. wasted a lot if time and money defrosting this, please include me in lawsuit. Samsung customer service is also terrible and unhelpful.

  • Bruce Ulch October 21, 2014

    I have a RF266AFRS and is on extended warranty with W-3 Solutions. The unit is making the fan noise like the above units. There is a high temp light on. I called them and they told me that the unit has to be inoperative to be covered under this Warranty. I said what about the food spoilage if it comes to that point and they said they would cover that also. That is bullshit that I have to put up with this noise until it quits working. They are probably betting the warranty will run out by that time. Can I be added to the lawsuit.

  • Sonja Henderon October 22, 2014

    I have had the RS261MDDRS model since 2012, it has frozen over 3 times since then, had several repairman over, no one could permanently fix it. I am now forced to replace the cooling fan with hopes that this will solve the issue but after several reviews of You Tube videos addressing this very problem for the past four years and numerous of customer complaint’s replacing the part is highly unlikely to resolve this apparent faulty manufacturing of a high end refrigerator $1200+ and me having to take the back panel off every 7 months to defrost and throw away hundreds of dolor’s of wasted food and a lot if time and money defrosting this, please include me in lawsuit.

  • Deborah Pfeiffer October 23, 2014

    Please include us! Our RF217ACPN is less than 2 yrs. old. The whole fridge went dead a few months ago for about 8 hours (it was a Sunday, talk about scary) but husband-engineer was able to get it going again and, thankfully, we have an old fridge in the basement (30 yrs. old!) that saved the food. Now water accumulates under the crisper in the Samsung and freezes. The front of the crisper just snapped off as I tried to get it open, and I’m looking for a replacement on line– when I discover thousands and thousands of similar complaints about these fridges! What’s going on?

  • Donna Horan October 25, 2014

    My Samsung RF217ACP is having the same trouble does not stay cold or get cold . How do I get in on the class action suit?

  • Hugh Johnson November 18, 2014

    I have to defrost my RF267AERS every two or three months!!
    What a piece of GARBAGE!!

  • Amy Lee November 20, 2014

    RF263AERS/XAA–spent over an hour with a ‘technician’ in online chat because ice and frost built up in freezer everywhere. Bought Dec 2011 for a LOT of money from Lowe’s. Followed tech’s suggestion. Unplugged, cleared food from freezer, used hair dryer to help melt the ice. Cleaned freezer of ice and water. Dryed surfaces with cloth. Returned food to freezer. Plugged unit back in. Frost and ice are back. How can I join this group of people being victimized by an obvious defective appliance?

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