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Acer Laptop Memory Class Action Settlement

By Mike Holter


AcerAcer has reached a class action lawsuit settlement over allegations it sold laptops that did not contain enough memory to properly run the pre-installed Microsoft Windows Vista  Premium operating systems. Eligible Class Members who submit a valid claim can receive a cash award of between $10 and $100 or a free Flash Drive from the Acer class action settlement.

The Acer memory settlement will resolve a class action lawsuit (Wolph v. Acer America Corp.) that claims certain Acer Notebooks contain 1 GB or less of RAM to be shared between the operating systems and the graphics, which is less than Microsoft’s requirements that a computer have more than 1 GM of RAM in order to properly run the Vista Premium OS. The plaintiffs claim that as a result of this insufficient system memory, Acer’s Notebooks suffered from freezing, crashes, lock-ups and other poor performance.

Acer denies any wrongdoing but has agreed to a class action lawsuit settlement to resolve the litigation.

Class Members of the Acer class action settlement include all U.S. residents who bought a new Acer Notebook that came pre-installed with a Microsoft Windows Vista Home Premium, Business and/or Ultimate operating system, which contained 1 GB of RAM or less as shared memory for both the system and graphics, and have not returned the Notebook for a refund.

The Acer Notebooks covered under the class action lawsuit settlement include some, but not all, of the computers with the following model numbers:

Aspire 3050
Aspire 4720Z
Aspire 5570
Aspire 5630
Aspire 9410
Aspire 3100
Aspire 5050
Aspire 5570Z
Aspire 5720Z
Aspire 9410Z
Aspire 4220
Aspire 5100
Aspire 5580
Aspire 7520
Aspire 9420
Aspire 4315
Aspire 5315
Aspire 5610
Aspire 7720Z
Aspire 4520
Aspire 5520
Aspire 5610Z
Aspire 9300
Aspire 4710Z
Extensa 5520
Extensa 5620Z

As a Class Member, you’re entitled to receive one of the following benefits from the Acer computer class action settlement (each Class Member can only get one benefit):

  • A 16 GB USB Flash Drive with ReadyBoost technology;
  • A check for $10;
  • A check for up to $100 as reimbursement for Class Members who, before April 25, 2013, paid for Notebook performance repairs in an effort to resolve performance problems due to RAM; or
  • A compatible 1 GB or 2 GB laptop memory DIMM for Class Members who still own their Notebook that will allow the computer to operate with 2 GB of RAM.

The only way to receive one of these benefits is to submit a valid Claim Form postmarked no later than July 24, 2013.

A Final Fairness Hearing is scheduled for October 4, 2013. Benefits will not be paid until the settlement becomes effective and all objections are resolved.

Claim Forms and more information on your rights in the Acer Laptop Memory Class Action Lawsuit Settlement can be found at

The case is Wolph v. Acer America Corp., Case No. 9-cv-1314, U.S. District Court for the Northern District of California.


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Updated April 30th, 2013


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Please note: Top Class Actions is not a settlement administrator or law firm. Top Class Actions is a legal news source that reports on class action lawsuits, class action settlements, drug injury lawsuits and product liability lawsuits. Top Class Actions does not process claims and we cannot advise you on the status of any class action settlement claim. You must contact the settlement administrator or your attorney for any updates regarding your claim status, claim form or questions about when payments are expected to be mailed out.



  • gerard ruzzo May 7, 2013

    i love my acer lap-top. however, i did have some memory problems but, i have managed to use my computer to its fullest. thank you. ps, could use a flash drive.

  • Connie Tenney November 3, 2013

    I turn in papers before dead line and have not heard any thing

  • Carolyn A King November 12, 2013

    I turn in my form before the dead line and have not heard from no one about the class action settlement

  • Glenn Bristol November 23, 2013

    I have been in on this from the beginning and it is a stall from start til who knows when. I feel like a mushroom, kept in the dark and feed cow dung!

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